Mitsubishi Electric MELSEC iQ-R Series User Manual page 153

Troubleshooting on saving recording files
Symptom Check point
Unable to save a recording Is the operating status of the recording function 'operating'?
file. (Page 63 Operating status)
Does an SD memory card satisfy the following conditions
when it is specified as the save destination for the recording
file?
• It is inserted in a recorder module/camera recorder module.
• An available one is used.
• There is free space.
Is a condition for a device or buffer memory, which is specified
as a file saving trigger in a recording setting for which the
recording function started, satisfied?
(Page 27 File saving trigger)
Is a file saving trigger satisfied after a condition for a device
specified as a recording startup trigger in a recording setting
for which the recording function started is satisfied when
selecting "Recording Startup Trigger + File Saving Trigger" for
"Recording Method" in the saving period setting?
(Page 117 When selecting "Recording Startup Trigger +
File Saving Trigger" for "Recording Method", Page 25
Recording startup trigger, Page 27 File saving trigger)
Is a condition for a device, buffer memory, or camera event,
which is specified as a file saving trigger in a recording setting
for which the recording function has started, satisfied while
the file saving trigger is enabled?
(Page 27 File saving trigger)
Is a file server running when it is specified as the save
destination for the recording file?
Is there any problem in the connection route when a file
server is specified as the save destination for the recording
file?
Is the user name or password correct when a file server is
specified as the save destination for the recording file?
Is an operation performed on a buffer memory related to a file
saving trigger of a camera recorder module with "Sub"
selected for the recording operation setting in the module
parameter?
(Page 95 Various operations settings)
Is 'operating' stored in 'Camera recording status' (Un\G1650
to 1653, Un\G1850 to 1853, Un\G2050 to 2053, Un\G2250 to
2253) and 'connected' in 'Network camera connection status'
(Un\G34300, Un\G34800, Un\G35300, Un\G35800) of a
camera recorder module, when video data is specified as
recording target data?
(Page 271 Recording status area (Un\G1500 to 3199),
Page 282 Network camera status area (Un\G34000 to
37999))
Is the time set correctly for a camera recorder module and
receiving target network camera?
Has video data reception failed due to the high processing
load on a module caused by network communication as a
result of receiving and saving the video data at the same time
with the following settings?
• Multiple recording settings are used in one module.
• A file server is specified as the save destination in the
saving path setting.
A recording file is not saved Is the condition number of a device different from that of a
at an intended timing. buffer memory when specifying the device as a file saving
trigger and operating the buffer memory specified as a file
saving trigger in a program?
(Page 27 File saving trigger)
Is the timeout time set longer than the scan time when using a
timeout as a condition for satisfying a file saving trigger?
Corrective action
• Switch the operating status to 'operating.'
For the operation method, refer to the following:
Page 65 Operation of the recording function
• Check the SD memory card.
• Replace or initialize the SD memory card.
(MELSEC iQ-R System Recorder User's Manual (Startup))
• Satisfy the condition for the device or buffer memory.
• Satisfy the file saving trigger after the condition for the
device is satisfied.
• Satisfy the condition while the file saving trigger is enabled.
• Start the file server.
• Check if there is any problem in the connection route to the
file server.
• Review the specified user name or password.
• Operate the buffer memory of a module with "Main"
selected.
• Check that 'operating' is stored in 'Camera recording status'
and 'connected' is stored in 'Network camera connection
status' of the camera recorder module.
For the transition of the status in 'Camera recording status,'
refer to the following:
Page 64 Operating status for video data
• Check if a correct value is set for the time in the camera
recorder module and network camera.
Check the time in the network camera by using a dedicated
tool for the camera. For details, refer to the manual for the
network camera used.
• Set "Operation at video data saving" to "Video data receiving
takes priority" in the module parameter.
• Change the save destination to an SD memory card in the
saving path setting if a file server is specified.
• Use a buffer memory with a condition number different from
the device.
• Set the timeout time longer than the scan time.
5 TROUBLESHOOTING
5.1 Recording Function
5
151