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3 Others
Symptom
Images cannot be saved on
the SD memory card.
Failed to write/read data on
the SD memory card.
The alarm occurrence
indication button and the SD
recording status indicator on
the "Live" page do not display
the current status in real time.
No image is displayed on the
"Live" page.
Shortcut icon of the camera is
not displayed on "Network" of
the PC.
Cannot download the log list.
Images are not displayed or
not refreshed smoothly.
180
Operating Instructions
Cause/solution
•
Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
•
Is the SD memory card formatted?
Format the SD memory card.
•
Is "----------MB/----------MB" displayed on "Remaining
capacity" of the [SD memory card] tab?
Format the SD memory card.
•
Is any recognition error received when the "Diag." of
"E-mail notification" or "Panasonic alarm protocol" is
used?
Format the SD memory card.
•
Isn't the SD memory card out of order?
There are limited times to overwrite on an SD
memory card. When frequently overwritten, it may
be at the end of product life. It is recommended to
replace the SD memory card.
•
Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View 5S" is installed.
•
Is "Real time" selected for "Alarm status update
mode"?
•
Press the [F5] key on the keyboard of the PC or click
the [Live] button.
•
Is the Windows component of UPnP added?
Add the component to the PC in use.
•
Download of files using Internet Explorer may be
disabled.
Enable "File Download" in the "Security Settings"
window ([Internet Options] - [Security]). After
changing the settings, close the web browser, and
then access the camera again.
•
Delete temporary internet files as follows.
1.
Select "Internet Options..." under "Tools" on the
menu bar of Internet Explorer. The "Internet
Options" window will be displayed.
2.
Click the [Delete] button of [Browsing history].
3.
Check only the "Temporary Internet files and
website files" checkbox in [Delete browsing
history], and click the [Delete] button.
Reference pages
Installation Guide
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60
60
124
105
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4
50
12
129
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