Disconnecting Inputs From Outputs; Dante Troubleshooting - Extron electronics FOX3 Matrix Series User Manual

Creating Subscriptions Between Devices
1.
2.
3.
4.
5.

Disconnecting Inputs from Outputs

To undo routing, click the junction again to disconnect the receiver from the transmitter.
NOTE: After making changes to Dante network routing such as subscriptions, device

Dante Troubleshooting

The most common Dante troubleshooting issues occur when devices are not discovered by
Dante Controller or when routing is not successful. Both issues occur when software is not
able to properly discover devices operating on the Dante network.
Before moving into more difficult troubleshooting, shut down Dante Controller and reseat the
Ethernet cable connecting the PC to the Dante network and restart Dante Controller. This
can be enough for the software to reacquire the Dante network.
If the problem persists, perform the following troubleshooting procedures in the order listed.
Ensure the control computer and Matrix are connected to the same network.
From the start menu select:
All Programs > Audinate > Dante Controller > Dante Controller
The Dante Controller - Network View screen opens (see figure 36).
Dante Controller auto-discovers Dante devices on the network and advertises itself to
allow other Dante-enabled devices to communicate with it. Transmitters connect to
receivers using the subscription matrix.
To show the transmitters of a
+
Dante device, click the box next
to the desired device in the Dante
Transmitters panel, such as
FOX3AT-193006-80x-Fox3-test
+
( ). The changes to a – sign when
1
the device expands.
To show the receivers of a
+
Dante device, click the box
next to the desired device in the
Dante Receivers panel, such as
FOX3AT-1b6c78-24x-Mikes-desk-1
( ).
2
Click the intersection of the desired
subscription between a transmitter and
a receiver ( ).
3
A check mark at the intersection
indicates the subscription is made. A
check mark also appears next to the
receiver channel.
NOTE: A receiver can connect to only one transmitter. A transmitter can connect to
multiple receivers.
names, or channel labels, wait at least 5 seconds before disconnecting or powering
down the devices. This ensures that the new information is properly saved to those
devices. Device level configuration such as sample rates, latency, and clock settings
are saved instantly.
Figure 36. Routing Tab of Network Screen
FOX3 Matrix Series • Dante Controller 56