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Extron electronics SMX Series User Manual

Multimatrix switcher
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SMX System
MultiMatrix Switcher
68-1452-01
Rev. A
10 09

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Summary of Contents for Extron electronics SMX Series

  • Page 1 SMX System MultiMatrix Switcher 68-1452-01 Rev. A 10 09...
  • Page 2 Precautions Safety Instructions • English Warning Power sources • This equipment should be operated only from the power source indicated on the product. This This symbol is intended to alert the user of important operating and maintenance equipment is intended to be used with a main power system with a grounded (neutral) conductor. The (servicing) instructions in the literature provided with the equipment.
  • Page 3 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 4: Table Of Contents

    Table of Contents Chapter One • Introduction ...................... 1-1 About this Manual ........................1-2 About the SMX MultiMatrix Switcher ................1-2 Definitions ..........................1-4 Features ............................1-5 Chapter Two • Installation ......................2 UL/Safety Requirements ......................2-2 Important safety instructions ....................
  • Page 5 Table of Contents, cont’d Saving or recalling a Plane Preset ..................3-11 Setting RGB Delay (VGA and RGBHV boards only) ............3-12 Setting the front panel locks (Executive modes) ..............3-13 Selecting Lock mode 2 or toggling between mode 2 and mode 0 ........ 3-13 Selecting Lock mode 1 or toggling between mode 2 and mode 1 ........
  • Page 6 Chapter Five • SMX Control Software ................5-1 Installing and Starting the SMX Control Program ..........5-2 Installing the program ......................5-2 Starting the program ........................ 5-3 Using the program ........................5-4 Control program menus and pages ..................5-5 File ............................5-5 Tools .............................
  • Page 7 Table of Contents, cont’d Chapter Six • HTML Operation ....................6-1 Accessing the Web Pages ...................... 6-2 System Status Pages ........................ 6-3 System Status ..........................6-3 Physical Configuration ......................6-4 DSVP ............................6-4 Configuration Pages ......................... 6-5 System Settings page ........................
  • Page 8 ......................A-8 Subnet masks and octets ......................A-8 Determining whether devices are on the same subnet ............. A-9 Appendix B • Reference Information ................B-1 Specifications — SMX Series ....................B-2 Part Numbers, Cables, and Accessories ..............B-12 Included parts ..........................B-12 Cables ............................B-12 Frames and I/O boards ......................B-12...

  • Page 9: Chapter One • Introduction

    SMX System MultiMatrix Switchers Chapter One Introduction About this Manual About the SMX MultiMatrix Switcher Definitions Features...
  • Page 10 Introduction About this Manual This manual contains installation, configuration, and operating information for the Extron SMX MultiMatrix Switcher with optional input/output (I/O) boards. It covers performing operations using the front panel controls and Simple Instruction Set (SIS ) commands. It also describes how to load and start ™...

  • Page 12: Definitions

    Introduction, cont’d The 2U frame has four single board slots, the 3U frame has six single board slots, the 4U frame has eight slots, and the 5U has ten slots. Each slot supports power and control connections to the I/O boards. When a board is installed into a slot it may use more than one slot.

  • Page 13: Features

    Features Hot swappable Input/Output boards and SFP modules — Any board or SFP module can be added or replaced without taking the unit out of service, or removing the power. Channel to channel isolation — Each I/O board provides isolation between channels and extremely low electrostatic emissions.
  • Page 14 Introduction, cont’d Three front panel security lockout modes (Executive modes) — If a matrix switcher is installed in an open area, where operation by unauthorized personnel may be a problem, either of two security lockout modes can be implemented (the third mode is unlocked). When a front panel locked mode is enabled, a special button combination or SIS command is required to unlock the front panel controller and make the front panel fully operational.

  • Page 15: Chapter Two • Installation

    SMX System MultiMatrix Switchers Chapter Two Installation U/L Safety Requirements Mounting the Switcher Rear Panel Features and Connections...

  • Page 16: Ul/Safety Requirements

    Installation Installation, cont’d UL/Safety Requirements The Underwriters Laboratories (UL) requirements listed below pertain to the safe installation and operation of this SMX MultiMatrix Switcher. Important safety instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth.

  • Page 17: Mounting The Switcher

    Mounting the Switcher N The SMX comes in 2U, 3U, 4U, or 5U sizes. Before attempting installation, ensure the rack is able to accommodate your particular device size. If the SMX is to be rack mounted, it is important to mount it before cabling it. Four uninstalled rubber feet are included with the SMX. Install the feet only if the unit is to be mounted on a table top (see “Tabletop placement”...

  • Page 18: Installing The Input/Output Boards

    Installation, cont’d Installing the input/output boards The I/O boards on any unit may vary with each installation, depending on desired configuration and use. The boards have input and output connectors clearly marked, and a 16-position rotary switch used to set the I/O plane address. N All boards are hot-swappable, and can be installed or replaced without shutting down the switcher and removing the power.

  • Page 19: Rear Panel Features And Connections

    Rear Panel Features and Connections DVI-D INPUTS ADDRESS DVI-D OUTPUTS FIBER OPTIC ADDRESS FIBER OPTIC DIGITAL VIDEO REMOTE SDI / HDSDI INPUTS ADDRESS SDI / HDSDI OUTPUTS RS232/RS422 COMPUTER IN COMPUTER OUT ADDRESS S-VIDEO S-VIDEO IN ADDRESS S-VIDEO OUT S-VIDEO S-VIDEO IN S-VIDEO OUT ADDRESS...

  • Page 20: Ethernet Cable Termination

    Installation, cont’d Ethernet cable termination It is essential that the Ethernet cables used be the correct type of cable and terminated with the correct pinout. The cable can be terminated as either a patch cable or a crossover cable and must be properly terminated relevant to the application.
  • Page 21 SMX 44 FOX 4G MM — Connect fiber optic input cables from a signal source to the port marked “Inputs” and from the port marked “Outputs” to a suitable display. LEDs light when signals are present. ADDRESS FIBER OPTIC FIBER OPTIC SMX 88 SDI —...

  • Page 22: Wiring The Audio Connectors

    Installation, cont’d Wiring the audio connectors Wire the input connectors as shown below. Do not tin the wires! Ring Sleeve Sleeve Ring Sleeve Balanced Stereo Input Unbalanced Stereo Input Ring Sleeve Sleeve Ring Sleeve Balanced Mono Input Unbalanced Mono Input Figure 2-6 —...
  • Page 23 SMX System MultiMatrix Switchers Chapter Three Operation and Setup Front Panel Features Powering Up Front Panel Operation Rear Panel RS-232/RS-422 Communications Viewing and Adjusting the Audio Input Level Viewing and Adjusting the Audio Output Volume Reset Levels...

  • Page 24: Front Panel Features

    7 8 9 10 11 12 13 14 15 16 MAIN I/O CARDS OUTPUTS SMX SERIES SWITCHER Figure 3-1 — SMX Series Matrix Switcher front panel features I/O Plane address selection buttons (0-15) Control buttons (Enter, Preset, View, and Esc) Input selection buttons (1-16) Power status LEDs...

  • Page 25: Control Buttons

    Output selection buttons — The output buttons 1 through 16 select the output to tie any selected active input, and for identifying any existing ties (video, audio, or both) active on that selected output. See the “Viewing ties” section later in this chapter for method. Outputs can be tied to any input, as video, audio, or both.

  • Page 26: Power Indicator Led's

    Operation and Setup, cont’d < View ( ) button — This button, when pressed and released, lights red and allows quick viewing of existing input and output ties. When lit, after selecting a plane and an associated input, muted outputs flash, and untied outputs light the appropriate signal color (red, green, or amber) Tied outputs remain unlit.

  • Page 27: Front Panel Operation

    Front Panel Operation This section covers basic setup and configuration of the SMX using the front panel. Ties — General information During any operation of front panel buttons, any active input, output, and • control buttons stay lit or blink for 30 seconds. If during that 30 seconds, no button is pressed, a time-out occurs and all buttons extinguish.

  • Page 28: Viewing Ties

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 I/O plane and input buttons lights green if on a video plane, red if on an audio plane, or amber if on a video and audio plane. Step 3.

  • Page 29: Removing Ties

    To view the input tied to it, press any of the unlit output buttons (in the example below, buttons 10 though 12, and 16). The untied output buttons extinguish, and the previously tied output buttons (10 though 12 and 16), and the associated tied input button (#3) show the appropriate color (see figure 3-6) Step 2.

  • Page 30: Replacing Ties

    Operation and Setup, cont’d Press and release the blinking Enter button (see figure 3-8). The two ties are removed, and all button lights extinguish. Step 4. Press and release the INPUTS Enter button to remove ties. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 C O N T R O L 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ENTER...

  • Page 31: Muting Or Unmuting A Video, Audio, Or Video And Audio Output

    Muting or unmuting a video, audio, or video and audio output Any output signal can be muted or unmuted (see Note below). Muted signals are indicated by the output button flashing when in View mode and with the selected plane buttons lit. The tie for the muted signal still exists. N When front panel is in Lock mode 2, the output mute status can be viewed only.

  • Page 32: Unmuting An Output

    Operation and Setup, cont’d Unmuting an output To unmute an output signal, do the following; Press the Esc button to clear all pending changes. Press and release the View button (lights red). Press and hold the desired muted output button for 2 seconds, until the button light ceases to flash and remains lit.

  • Page 33: Saving Or Recalling A Global Preset

    Saving or recalling a Global Preset Press the Esc button to clear all pending changes (flashes green once). Saving a global preset — Press and hold the Preset button until it flashes red. OR Recalling a global preset — Press and release the Preset button (lights red). All previously saved presets also light red.

  • Page 34: Setting Rgb Delay (Vga And Rgbhv Boards Only)

    Operation and Setup, cont’d Press and release the Enter button. The plane preset is saved or recalled. Step 3. Press desired plane button (here plane 0). The plane button lights. I/O PLANE SELECT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Plane button lights amber.

  • Page 35: Setting The Front Panel LockS (Executive Modes)

    Setting the front panel locks (Executive modes) The matrix switcher has three levels of front panel security lock that limit the operation of the switcher from the front panel. The three levels are: • Lock mode 0X — The front panel is completely unlocked, and all front panel controls are available.

  • Page 36: Background Illumination SEttings

    Operation and Setup, cont’d Background illumination settings The background illumination can be toggled on or off (default state) as desired from the front panel. When the background illumination is on, the buttons are lit 25% amber. To toggle button background illumination off or on, do the following: •...
  • Page 37 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 OUTPUTS Selected input button lights green, and View button lights red. The current audio level dB is indicated by the lit and flashing output buttons. Here buttons 1-4 lit and 5 flashing red indicates an input level of -9 dB.

  • Page 38: Viewing And Adjusting The Audio Output Volume

    Operation and Setup, cont’d Viewing and Adjusting the Audio Output Volume N Only available when the unit is in Lock mode 0. The audio output volume of each output can be displayed and adjusted through a range of 64 steps (1 dB per step, 0% to 100%). The audio output volume can be adjusted from the front panel, RS-232 or through Ethernet.
  • Page 39 N There is only one audio volume setting per output on any specific plane. The audio volume is shared by the left and right audio outputs. The audio volume is stored in non-volatile memory. When power is removed and restored, the audio volume settings are retained. If the audio is set to “follow-all”, upon initial selection (step 2) the I/O plane and associated input and output buttons light amber. When an input or output button is held for 2 seconds (step 3), the I/O plane button blinks red. Volume % dB Attenuation Buttons lit SIS commnand Volume % dB Attenuation Buttons lit SIS commnand plane*out# *64V/v 52.0 plane*out# *32V/v 98.5 50.5 97.0 flash slowly 49.0 flash slowly 95.5 flash slowly 47.5 flash slowly 94.0...

  • Page 40: Reset Levels

    Operation and Setup, cont’d Reset Levels The rear panel has a recessed Reset button (see page 2-5, that initiates four levels of resets (numbered 1, 3, 4, and 5). Use a pointed stylus, ballpoint pen, or Extron Tweeker to access it and enter the reset levels. See the table for the modes. Review the reset modes carefully. Using the wrong reset mode may result in unintended loss of flash memory programming, port reassignment, or a controller reboot.
  • Page 41 SMX Series MultiMatrix Switcher Reset Mode Summary Mode Activation Result Purpose/Notes Hold down the recessed Reset button The SMX reverts to the factory default firmware. This mode reverts to while applying power to the SMX. Event scripting does not start if the SMX is powered on the factory default in this mode.

  • Page 42: Rs-232/Rs-422 Link

    SMX System Multimatrix Switcher Chapter Four Programmer’s Guide RS-232/RS-422 Link Ethernet (LAN) Port Host-to-Switcher Instructions Switcher-Initiated Messages Switcher Error Responses Using the Command/Response Table for SIS Commands Command/Response Table for SIS Commands Command/Response Table for IP SIS Commands...

  • Page 43: Ethernet Connection

    Programmer’s Guide Programmer’s Guide, cont’d The SMX switcher can be configured and operated using the Extron Simple Instruction Set (SIS ) of commands. These commands can be run from a PC ™ connected to either of the switcher’s serial ports or the Ethernet port. RS-232/RS-422 Link The SMX has two ports (one rear and one front panel) that can be used for serial control.

  • Page 44: Connection Timeouts

    The switcher-initiated messages are listed below. With an RS-232/422 connection (upon power up): Reconfig (c) Copyright 2009, Extron Electronics SMX, Vx.xx, 60-XXX-01 With an Internet connection: (c) Copyright 2009, Extron Electronics SMX, Vx.xx, 60-XXX-01 Ddd, DD MMM YYYY HH:MM:SS (day, date time.

  • Page 45: Switcher Error Responses

    Programmer’s Guide, cont’d The switcher initiates the Qik message after front panel switching. Rprnn The switcher initiates the Rpr message when a memory preset has been recalled from the front panel. “nn” is the preset number. Sprnn The switcher initiates the Spr message when a memory preset has been saved from the front panel.

  • Page 46: Using The Command/Response Table For Sis Commands

    Using the Command/Response Table for SIS Commands The command/response table begins on page 4-8. Lowercase letters are acceptable in the command field except where indicated. The table below shows the hexadecimal equivalent of ASCII characters used in the command/response tables. ASCII to HEX Conversion Table space •...
  • Page 47 Programmer’s Guide, cont’d = Video/Audio Mute (0 = no mute, 1 = Video, 2 =audio, 3 = video and audio) = Sync frequency (xxx.xx) in Hz or kHz = Re-clocker rates for SDI/HD-SDI board, 00 = Auto detect (default), 01 = Bypass the re-clocker = Signal status: 0 = no signal at input, 1 = signal at input (H), 2 = signal at input (V), 3 = signal at input (HV/receive link presence for fiber board),...
  • Page 48 = EDID reference file for DDC data: 00-40, default = 15 (1024x768 @60Hz) for non DVI-Pro, or 32 (720p) for DVI-Pro and HDMI boards, 0 = automatic, 1-8 stored from connected monitors as reference, 9-36 fixed factory rates, 37-40 user assignable. EDID Minder Table —...
  • Page 49 Programmer’s Guide, cont’d Command/response table for SIS commands Command ASCII command Response Additional description (host to switcher) (switcher to host) Output switching by plane N The & tie command for RGBHV and the % tie command for Video can be used interchangeably. The ! tie command can be used for switching both video signals and audio signals with the same plane address. Tie input to an output & •In •RGB Tie input to output (RGBHV) plane for RGB signals.

  • Page 50: Command/Response Table For Sis Commands (Continued)

    Command/response table for SIS commands (continued) Command ASCII command Response Additional description (host to switcher) (switcher to host) RGB/Video mute by plane RGB/video mute Mute RGB/video output on plane RGB/video unmute Unmute RGB/video for on plane Read RGB/video mute Read RGB/video output on plane RGB/video mute entire * 1 *B...
  • Page 51 Programmer’s Guide, cont’d Command/response table for SIS commands (continued) Command ASCII command Response Additional description (host to switcher) (switcher to host) Plane presets X1!] Save current ties as a Save the current set of ties plane as plane preset . The preset command character is a comma (,).

  • Page 52: Command/Response Table For Sis Commands (Continued)

    (plus web ver.-desc -upload date/time) verbose mode (2 or 3) N The 3Q and 4Q responses indicate the web version, a brief description (model used on), and the date the last version was uploaded. For example, a typical 4Q response is; [1.09*(1.77-SMX Series -Wed, 01 Apr 2009 18:35:43 GMT)], indicating loaded firmware version is 1.04, web version is 1.77 for the SMX, uploaded Wednesday, April 1st 2009 at 6:35 pm GMT) = Executive mode/mute status: (here executive mode): 0 = disabled, 1 = enabled (basic and admin lock), 2 = enabled (basic only) = Version number x.xx...
  • Page 53 Programmer’s Guide, cont’d Command/response table for SIS commands (continued) Command ASCII command Response Additional description (host to switcher) (switcher to host) X7& X7*] Query system status • • • • • • • X7&] Query specific system status X7&] Stsn* (verbose mode 2 or 3) Example: Sts0* 3.31 4.98 24.22 +100.40 03305 03308 1 0...

  • Page 54: Command/Response Table For Sis Commands (Continued)

    Command/response table for SIS commands (continued) Command ASCII command Response Additional description (host to switcher) (switcher to host) Query part number and 60-xxx-yy . X2# slot information 60-xxx-yy ..6/8/10 . X2# Pno 60-xxx-yy ..6/8/10 (verbose mode 2 or 3) Example: *N Pno60-857-01.L04J07G00G00G00G15D00D15C00C15 where = XYZ;...

  • Page 55: Command/Response Table For Sis Commands (Continued)

    Programmer’s Guide, cont’d Command/response table for SIS commands (continued) Command ASCII command Response Additional description (host to switcher) (switcher to host) EDID commands by slots X3@] Assign EDID data to EDID EdidA input X3@] Assign EDID data to all EdidA 00 * *EDID...

  • Page 56: Command/ResPonsE Table For Sis Commands (Continued)

    Command/response table for SIS commands (continued) Command ASCII command Response Additional description (host to switcher) (switcher to host) Commands specific to SMX SDI/ HD-SDI boards Output re-clocking per slot Set output re-clocker per X1*] slot X1*] Read re-clocker List DSVP (Digital Sync Validation Processing) DSVP for VGA and RGBHV List individual sync Listed as Horizontal, Vertical...
  • Page 57 (2) = Source/output connected is not HDCP compliant = Global/plane preset, (0 = current ties for system in view) 1-32 max global; 1-10 max plane = Plane address, 00 to 15 (16 planes) = Slot address, 1-10 4-16 SMX Series Multimatrix Switcher • Programmer’s Guide...
  • Page 58 Command/response table for SIS commands (continued) Command ASCII command Response Additional description (host to switcher) (switcher to host) EX2@ * X! X! , Write input name (per ,name NI name Assign a name to input # plane) EX2@ * X! NI } Read input name name # X#...

  • Page 59: Using The Command/Response Table For Ip Sis Commands

    Programmer’s Guide, cont’d Using the Command/Response Table for IP SIS Commands The command/response table begins on page 4-20. Symbol Definitions: = Specific port number (01-99) The port number is represented as two ASCII characters (2 bytes) {e.g. port 05 would be represented as 30 35 in hex]. 00 = reserved, = GMT offset (–12.0 through +14.0). Hours and minutes removed from GMT X5# = On/Off status: (0 = off disable, 1 = on/enable) = Unit name;...
  • Page 60 = Password: 12 digits, alphanumeric, user, admin N The following characters are invalid in passwords: {space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?. User password cannot be assigned if no admin password exists (returns error code E14). When admin password is cleared, then user and all security level passwords are deleted. = Daylight Savings Time 0 = Daylight Savings Time off/ignore 1 = Daylight Savings Time on (USA - April to Oct) 2 = Daylight Savings Time on (Europe - March to Oct) 3 = Daylight Savings Time on (Brazil - Oct to March) = Event number: range = 0 - 99 max.

  • Page 61: Command/Response Table For Ip Sis Commands

    Programmer’s Guide, cont’d Command/response table for IP SIS commands Command ASCII command Response Additional description (host to switcher) (switcher to host) IP setup commands EX5$ X5$] Set unit name Ipn• X5(] Reset unit name to •CN Ipn• factory default X5$] X5(] Read unit name EX5%...

  • Page 62: Command/Response Table For Ip Sis Commands (Continued)

    Command/response table for IP SIS commands (continued) Command ASCII command Response Additional description (host to switcher) (switcher to host) E X6# X6#] Set verbose mode Enable or disable verbose mode and/or tagged responses, where additional information is provided in response to a query. N The SMX can send out unsolicited information (such as a notice of a change in input or some other setting). This is a verbose (wordy) relationship between the switcher and a connected device. For a direct RS-232/422 connection, the SMX is set for verbose mode by default. When the SMX is connected via Ethernet, verbose mode is disabled by default...
  • Page 63 Programmer’s Guide, cont’d Command ASCII command Response Additional description (host to switcher) (switcher to host) X6& Set serial port parameters X6& X6(] Read serial port EX5! X6& X6(] parameters EX5! X7)] Set mode •Cty X7)] Read mode X8*] Set current conn port Pti0* timeout X8*]...

  • Page 64: Installing And Starting The Smx Control Program

    SMX System MultiMatrix Switchers Chapter Five SMX Control Software Installing and Starting the SMX Control Program Using the Program Special Characters Using the Button Label Generator...

  • Page 65: Installing The Program

    SMX Control Software The following software programs accompany the SMX switchers: • The Windows -based Extron SMX Control Program, which communicates ® with the switcher via the RS-232/RS-422 port and the Ethernet port, provides an easy way to set up ties and sets of ties. •...

  • Page 66: Starting The Program

    Starting the program Click Start > Programs > Extron Electronics > SMX Control Program > SMX Control Pgm (or select the desktop icon, if created during installation). The Comm Port Selection window appears. Choose the comm (serial) port that is connected to the switcher or IP [LAN].

  • Page 67: Using The Program

    SMX Control Software, cont’d If the switcher is password protected, enter the appropriate administrator or user password in the Password field. Click Connect. The SMX Control Program is ready for operation. • If you logged on using the administrator password, the Windows program connects you to the SMX switcher with all of the administrator rights and privileges.

  • Page 68: Control Program Menus And Pages

    For demonstration purposes, here plane 1 is an audio only plane (see figure 5-2), and shows audio inputs and outputs. Figure 5–2 — Audio inputs and outputs on Plane 1 — no ties Across the top of the main window is the menu bar and to the right of the window various selectable buttons are available, depending on current menu settings.

  • Page 69: Tools

    SMX Control Software, cont’d • Restore Matrix settings from... — Select this and follow the on-screen prompts to restore saved Matrix settings files (*.mtx) and overwrite the current Matrix settings. N All current settings (ties, presets, Virtual plane, and audio settings) unless already saved, will be lost. • Save This-Session’s settings — Select this and follow on-screeen prompts to save the specific session’s settings (ties, presets, rooms, and audio settings) to file (*.ini) which can be used for for later restoring those settings.
  • Page 70 • Edit Device Palette — Selecting this opens a second window (see figure 5-5), the Editor window. To edit an icon name, swap or upload a new icon, select the icon number, click Edit and follow the on screen prompts. Any changes made are shown in the Device Palette when next selected.
  • Page 71 SMX Control Software, cont’d • Audio Output Volume settings — Select this to change the audio volume (in 1% steps) for all or single outputs. To change the volume select an output (or all) and use the sliders to raise or lower the volume. This menu also contains RGB Delay and Mute settings. See RGB Delay settings above for method.
  • Page 72 N The drop down list has 41 selections, where: 15 is default value for DVI (1024x768 @ 60 Hz), 32 is default value for DVI-Pro (720p), 0 = automatic, 1-8 is data stored from connected EDID monitors as reference, 9-36 are factory fixed rates, and 37-40 are user assignable (User 1= 37, User 2 = 38, User 3 = 39, User 4 = 40). See the EDID table on page 4-16 for the full list. • View Input Frequencies — Select this to view the horizontal and vertical frequencies for any input. Click Refresh to manually update the list. N If "Preferences, Frequency-read options" setting is "None", then "View Input Frequencies" is not available. • Update Firmware... — Select this to update the SMX with the latest firmware.
  • Page 73 SMX Control Software, cont’d • IP Options — Select this to view and change the IP settings, Date/Time settings, and Administrator/User access names and passwords for the SMX. E-mail addresses and notification settings can also be changed. To change the IP settings complete the applicable fields or check the Use DHCP box the automatically obtain an IP address.
  • Page 74 • Hardware status — Select this to check status of various hardware components, view Serial port configuration, and firmware details. Click Update to refresh the window with real time information. Click Close to exit the window • Physical switchers config — Select this to view the I/O board types/sizes per slot •...

  • Page 75: Audio-Input-Config

    SMX Control Software, cont’d • Name Presets — Select this to assign or edit preset names. • RS-232 Strings — Select this to view the current RS-232 programming strings. Click on the radio button to select the function (Ties, Audio, or RGB Delay). Click Print to produce a hard copy of the settings Click Close to exit the window.

  • Page 76: Preferences

    Click Cancel to cancel pending changes and restore the previous settings. To set all audio inputs to the same gain level, use the “All” field arrows to select the required level. After values have been changed, click Close to exit the window Preferences This drop down menu has the following selectable items: Immediate Changes, Hold/Verify Changes, Ties as Lines, Ties as Crosspoints, Frequency-read options,...

  • Page 77: Master-Reset

    SMX Control Software, cont’d • Ties as Lines — Selecting this displays input to output ties as lines. • Ties as Crosspoints — Selecting this displays input to output ties as points. LInes Crosspoints Ties are shown as a matrix, and ties that have been made are indicated as green boxes.

  • Page 78: Help

    Help This menu gives access to the Software Control program Help file, and displays limited SMX configuration information. Select Contents to view a Help file which can orient you through the various menus and commands. The configuration information (not selectable or configurable) section shows: Model type and slot count (here a 3U SMX with 6 slots and front panel control), Board signal configuration (here 8x8 video inputs and outputs) Firmware version (here 1.10),...

  • Page 79: Customizing The Smx Window

    SMX Control Software, cont’d Customizing the SMX window In the SMX window, the inputs and outputs are represented by boxes. You can customize the control program view by assigning device icons that represent your connected devices to each input and output box. Click on an input or an output box.

  • Page 80: Managing Ties

    Managing ties Using the SMX Control window, you can create, remove, and view input-to-output ties. To create a tie Click and drag an input box outline over to an output box. • If Hold/Verify Changes has been selected in the Preferences menu, a broken line connecting the two boxes appears, indicating a pending tie.

  • Page 81: To View Information On A Input Or Output

    SMX Control Software, cont’d To view information on a input or output Position the cursor over that device in the Matrix window. A pop-up window opens, showing the input and output numbers, names (if captions were specified), details on the connections to that device, and the frequency of the video signal being sent to or from it (see figure 5-9).

  • Page 82: Setting The Ip Address

    N Editing the following fields on the IP Settings/Options screen while connected via the Ethernet port can immediately disconnect your computer from the unit: IP and Gateway Addresses, Subnet Mask, Use DHCP, Administration Password Extron recommends editing the settings on this screen using the RS-232/422 link and protecting the Ethernet access to this screen by assigning an administrator’s password to qualified and knowledgeable personnel only. N When the control program is connected to the SMX via the RS-232/422 link, the Administrator and User Password fields are not masked. If a password has been inadvertently changed to an unknown value, you can look up and, if desired, change a password in this window without knowing the current password. See appendix A, Ethernet Connection, for basic information about IP addresses. Setting the IP address The Matrix IP Address field contains the IP address of the connected matrix switcher. This value is encoded in the flash memory on the switcher. Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields separated by dots (periods).

  • Page 83: Setting The Gateway Ip Address

    SMX Control Software, cont’d Setting the gateway IP address The Gateway IP Address field identifies the address of the gateway to the mail server to be used if the SMX switcher and the mail server are not on the same subnet.

  • Page 84: Setting The Date

    Setting the date The Date field displays the current date in the Greenwich Mean Time zone. If necessary, adjust the date as follows: Click in the Date field. A date editing field appears, displaying the date in the format (M)M/(D)D/YYYY, as shown at the right. Leading zeros are not used. The graphic cursor becomes a text cursor in the date editing field.

  • Page 85: Setting The User Password

    SMX Control Software, cont’d Passwords are case sensitive and are limited to 12 uppercase and/or lowercase alphanumeric characters. While you are logged on as a user, this field is masked with asterisks (************) as a security measure. N The following characters are invalid in passwords: + ~ , @ = ‘ [ ] { } < > ’ “ ” ; : | \ ? and space. N Editing the Administrator Password field while connected via Ethernet can immediately disconnect your from the SMX. It is recommended that you connect via RS-232/422 to edit this field.

  • Page 86: Setting The Mail Server Domain Name

    Press the Tab key on the keyboard or click in another field to exit the mail server IP address field. Click the Take button to make the address change take effect. Setting the mail server domain name The Mail Server Domain Name field displays the domain name that the SMX switcher uses to log on to the e-mail server.

  • Page 87: Updating The Firmware

    SMX Control Software, cont’d When you select either a radio button or a check box for an addressee, the floating box that contains the input numbers is displayed on the Input Settings/Options screen. Select the inputs that need monitoring by clicking on their numbers in this box.
  • Page 88 Start the Matrix Switcher Control Program and connect to the SMX switcher. See "Using the program” in this chapter for method. N The Ethernet connection is much faster than the RS-232/RS-422 connection. Use the Ethernet connection rather than the serial port for firmware uploads. From the Tools menu, select Update Firmware..The Select files window opens (figure 5-16). Figure 5– 16 — Select files window with firmware file selected Navigate to the folder where you saved the firmware file.

  • Page 89: Uploading Html Files

    SMX Control Software, cont’d Uploading HTML files You can create customized HTML pages for the SMX to display. The HTML Files List window (figure 5-13) provides a way to view the contents of the SMX’s file system and to upload custom HTML pages to the switcher. Figure 5–13 —...

  • Page 90: Windows Buttons, Menus, And Trash Can

    Windows buttons, menus, and trash can The buttons, drop-down menus, and trash can on the right side of the program window perform the following functions: Power — This button is unavailable for SMX switchers, because the SMX cannot be powered on and off via software.
  • Page 91 SMX System MultiMatrix Switchers Chapter Six HTML Operation Accessing the Web Pages System Status Pages Configuration Pages File Management Page Control Pages Special Characters...

  • Page 92: Accessing The Web Pages

    HTML Operation The SMX can be controlled and operated through its Ethernet port, connected via a LAN or WAN, using a web browser such as Microsoft’s Internet Explorer. The browser displays the switcher’s factory-installed Web pages, which provide an alternative means of viewing and operating the SMX. N If your Ethernet connection to the matrix switcher is unstable, try turning off the proxy server in your Web browser. To do this in Microsoft’s Internet Explore, click Tools > Internet Options > Connections > LAN Settings, and...

  • Page 93: System Status Pages

    The SMX switcher checks several possibilities, in the following order, and then responds accordingly: • Does the address include a specific file name, such as 192.168.254.254/ file_name.html? If so, the switcher downloads that HTML page. • Is there a file in the SMX’s memory that is named “index.html”? If so, the switcher downloads “index.html”...

  • Page 94: Physical Configuration

    HTML Operation, cont’d Physical Configuration The Physical Configuration read-only page lists the currently installed boards for the SMX system, listing the size and the total slots (e.g. 4U [8]) of that frame. For each slot, it shows the installed board function or type (VGA, DVI, etc.), board size (8x8, multi-slot, etc.), and the plane address allocated to that board (see figure 6-3).

  • Page 95: Configuration Pages

    Configuration Pages The Configuration pages allow System settings (e.g. IP address, Date/time etc.), Passwords (Admin and User), and E-mail settings (Mail addresses etc.) to be configured as desired. Additionally by selecting the Firmware Upgrade link the current firmware can be upgraded. System Settings page The SMX switcher displays the System Settings page (figure 6-5) when you click the Configuration tab.

  • Page 96: Dhcp Radio Buttons

    HTML Operation, cont’d DHCP radio buttons The DHCP On radio button directs the switcher to ignore any entered IP addresses and to obtain its IP address from a Dynamic Host Configuration Protocol (DHCP) server (if the network is DHCP capable). The DHCP Off radio button turns DHCP off.

  • Page 97: Date/Time Settings Fields

    Date/Time Settings fields The Date/Time Settings fields (figure 6-6) provide a location for viewing and setting the time functions. Figure 6–6 — Date/Time Settings fields Change the date and time settings as follows: Click the desired variable’s drop box. The adjustable variables are month, day, year, hours, minutes, AM/PM, and (time) zone.

  • Page 98: Passwords Page

    HTML Operation, cont’d Passwords page Access the Passwords page (figure 6-7) by clicking the Passwords link on the sidebar menu on System Settings page. Figure 6–7 — Passwords page The fields on the Passwords page are for entering and verifying administrator and user passwords.

  • Page 99: Email Settings Page

    Email Settings page The Email Settings page has fields for setting up the SMX’s e-mail notification capabilities. For the e-mail settings and for each row of the e-mail notification settings, click the Edit button at the right of the field to make the field available for editing. The button changes to Save.

  • Page 100: Email Address Fields

    HTML Operation, cont’d In the User Name and Password fields, enter a user name and a password that senders must enter in order for the SMX to accept their e-mail messages. For the User name, you can use any combination of letters, numerals, spaces, and symbols except the comma (,) and the single and double quotation marks (‘...

  • Page 101: Firmware Upgrade Page

    Firmware Upgrade page The Firmware Upgrade page (figure 6-10) provides a way to replace the firmware that is coded on the SMX’s control board without needing to take the switcher out of service. Figure 6–10 — Firmware Upgrade page N The Firmware Upgrade page is only for replacing the firmware that controls all switcher operation. To insert your own HTML pages, see Using the File Management Page, later in this chapter.

  • Page 102: File Management Page

    HTML Operation, cont’d Figure 6–11 — Choose file window with a firmware file selected N Valid firmware files must have the file extension “.S19.” Any other file extension is not a firmware upgrade. N The original factory-installed firmware is permanently available on the SMX switcher. If the attempted firmware upload fails for any reason, the SMX reverts to the factory-installed firmware. Click Open. On the Firmware Upgrade page, click the Upload button. While the firmware is uploading, the Upload button changes to Uploading..When the uploading process is complete, the button changes back to Upload.

  • Page 103: Uploading Files

    Uploading files Files to be uploaded to the SMX must contain only valid alphanumeric characters and underscores. N The following characters are invalid in file names: + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and space. To upload files from the server, follow these steps: Click the Browse button to the right of the file name field.

  • Page 104: Control Pages

    HTML Operation, cont’d Control Pages These two Control pages (User Control and Presets) allow limited device configuration. From the User Control page, the setting and viewing of input-to-output ties, viewing and adjustment of input audio levels, output volume levels, and muting status, and the configuring and saving of EDID data is possible, across all allocated plane addresses.

  • Page 105: To Remove Ties

    To remove ties Select the desired plane from the drop down box. In the signal type field, click Video only, Audio only, or Video & Audio depending on the signal type to be removed. Click the input/output button of the tie to be removed. The button changes color and indicates a provisional tie with a letter “P”...

  • Page 106: To Set Output Volume Levels

    HTML Operation, cont’d To set output volume levels In the Output Adjustments section, click in the desired output volume field. A drop down value list (0 to 64) appears (see figure 6-15, output 6). Figure 6-15 — Click in an output field to see the drop down list Scroll down to the desired level and click.

  • Page 107: To Mute Or Unmute A Signal

    To mute or unmute a signal In the signal type field, click Video only, Audio only, or Video & Audio depending on the signal type to be muted Click Mute for the output to be muted. The gray button changes color according to the muted signal (see Note and figure 6-16), and shows “muted”.

  • Page 108: Edid Configuration

    HTML Operation, cont’d EDID configuration Select the plane that has an EDID supporting output board installed. Click the applicable Input number and scroll down to the resolution and refresh rate desired (see figure 6-17, input 7). N The drop down list has 41 selections, where: 15 is the default value for DVI (1024x768 @ 60 Hz), 32 is the default value for DVI-Pro (720p), 0 = automatic, 1-8 is data stored from connected EDID monitors as reference, 9-36 are factory fixed rates, and 37-40 are user assignable (User 1= 37, User 2 = 38, User 3 = 39, User 4 = 40). See the EDID table on page 4-14 for the full list.

  • Page 109: Presets Page

    Presets page The Preset page allows Global and/or Plane presets to be save to one of 32 locations for Global presets, or to one of 10 locations for Plane presets. N Global presets save and recall configurations for all planes, and plane presets save and recall configurations for a specific plane , and does not affect other planes. Figure 6–18 — Presets page Saving the current configuration as a global preset In the global preset field, click Save Preset.

  • Page 110: Saving The Current Configuration As A Plane Preset

    HTML Operation, cont’d Saving the current configuration as a plane preset In the Plane preset field, click the plane drop down box, and select the relevant plane. Click Save Preset. The button changes to Select Preset..., and grays out. N All unassigned buttons become active. The global preset field grays out. Select the desired preset by clicking one of the preset buttons.
  • Page 111 SMX System MultiMatrix Switchers A ppendix A Ethernet Connection Ethernet Link Subnetting — A Primer...

  • Page 112: Appendix A • Ethernet Connection

    Ethernet Connection Ethernet Link The rear panel Ethernet connector on the SMX switcher can be connected to an Ethernet LAN or WAN. This connection makes SIS control of the switcher possible using a computer connected to the same LAN. Ethernet connection The Ethernet cable can be terminated as a straight-through cable or a crossover cable and must be properly terminated for your application (figure A-1).

  • Page 113: Ping To Determine Web Ip Address

    Ping the switcher as follows: From the Windows Start menu, select Run..The Run window opens. In the Open text field, enter command. Click OK. A DOS command window opens. At the DOS prompt, enter ping IP address. The computer returns a display similar to figure A-2.

  • Page 114: Configuring The Smx For Network UsE Via The Arp Command

    Ethernet Connection, cont’d SMX’s LAN port defaults: • SMX’s IP address: 192.168.254.254 • Gateway’s IP address: 0.0.0.0 • Subnet mask: 255.255.0.0 • DHCP: off • Link speed and duplex level: autodetected N Both the computer and the SMX must be connected to the same subnet on a LAN (using a straight-through cable). Alternatively, you can use a crossover Ethernet cable to connect the controller directly to your computer’s Ethernet card. The following instructions assume that you have already connected the PC to the SMX’s LAN port and powered on the controller and the PC Configuring the SMX for network use via the ARP command The ARP (address resolution protocol) command tells your computer to associate...
  • Page 115 Execute a ping command by entering “ping” followed by a space and the new IP address at the command prompt. For example: ping 10.13.197.7 You must ping the SMX in order for the IP address change to take place. The response should show the new IP address, as shown in the following picture. Figure A–...

  • Page 116: Connect As A Telnet Client

    Ethernet Connection, cont’d Connect as a Telnet client The Microsoft Telnet utility is available from the command window. Telnet allows you to input SIS commands to the SMX switcher from the PC via the Ethernet link and the LAN. Access the command window and start Telnet as follows: From the Windows Start menu, select Run...

  • Page 117: Escape Character And Esc Key

    Escape character and Esc key When Telnet is first started, the utility advises that the Escape character is ‘Ctrl+]’. Many SIS commands include the keyboard Esc key. Consequently, some confusion may exist between the Escape character and the Esc key. The Telnet Escape character is a key combination: the Ctrl key and the ] key pressed simultaneously.

  • Page 118: Subnetting - A Primer

    Ethernet Connection, cont’d Subnetting — A Primer A subnet is a subset of a network — a set of IP devices that have portions of their IP addresses in common. It is not the purpose of this manual to describe TCP/IP protocol in detail.

  • Page 119: Determining Whether Devices Are On The Same Subnet

    Determining whether devices are on the same subnet To determine the subnet, the local device’s IP address is compared to the remote device’s IP address (figure A-7). Each address’s octets are compared or not, depending on the value in the related subnet mask octet. •...
  • Page 120 SMX System MultiMatrix Switchers A ppendix B Reference Information Specifications — SMX Series Part Numbers, Cables, and Accessories Button Labels...

  • Page 121: Appendix B • Reference Information

    Reference Information Specifications — SMX Series Video — composite video (SMX 84/88/1616 V) Routing SMX 84 V ......8 x 4 matrix SMX 88 V ......8 x 8 matrix SMX 1616 V ......16 x 16 matrix Gain ..........Unity Bandwidth ........
  • Page 122 Video input — S-video (SMX 84/88/1616 SV, SMX 84/88/1616 YC) Number/signal type ..... 8 or 16 S-video, composite video Connectors SMX 84/88/1616 SV ..8 or 16 female 4-pin mini DIN SMX 84/88/1616 YC ..8 or 16 x 2 female BNC Nominal level ........
  • Page 123 Reference Information, cont’d Video output — wideband (SMX 84/88/1616 WB) Number/signal type ..... 4, 8, or 16 VGA-QXGA RGBHV, RGBS, RGsB, RsGsBs, HDTV, component video, S-video, composite video, S/PDIF digital audio (not reclocked) Connectors ........4, 8, or 16 female BNC Nominal level ........
  • Page 124 Horizontal frequency ....15 kHz to 150 kHz Vertical frequency ......30 Hz to 150 Hz Return loss ........<-36 dB @ 5 MHz DC offset (max. allowable)... 1.0 V Video output — VGA (SMX 84/88/1616 VGA) Number/signal type ..... 4, 8, or 16 VGA-QXGA RGBHV, RGBS, RGsB, RsGsBs, HDTV, component video, S-video, composite video Connectors ........
  • Page 125 Reference Information, cont’d Extron SHR, Belden 1694A cable 750' (229 m) Extron HR, Belden 1505A cable 550' (168 m) The transmission distance varies depending on the signal resolution and on the type of cable, graphic card, and display used in the system. Digital video output — SMX 44/84/88/1616 SDI Number/signal type ..... 4, 8, or 16 single-link SDI, HD-SDI; or dual-link HD-SDI Connectors ........
  • Page 126 Video input— SMX 44/48/84/88 DVI Number/signal type ..... 4 or 8 (depending on model) digital RGB single-link DVI-D (or HDMI*) Connectors ........4 or 8 female DVI-I Equalization ........Automatic Input cable length ......>50' (15.24 m) at 1920x1200 @ 48, 50, or 60 Hz; or 1080p The transmission distance varies depending on the signal resolution and on the type of cable, graphic card, and display used in the system.
  • Page 127 Reference Information, cont’d Video input — SMX 44/48/84/88 DVI PRO Number/signal type ..... 4 or 8 (depending on model) digital RGB single link DVI-D (or HDMI*) Connectors ........4 or 8 female DVI-I (digital only) Equalization ........Automatic Input cable length ......>50' (15.24 m) at 1920x1200 @ 48, 50, or 60 Hz; or 1080p The transmission distance varies depending on the signal resolution and on the type of cable, graphic card, and display used in the system.
  • Page 128 Video input — SMX 44/48/84/88 HDMI Number/signal type ..... 4 or 8 (depending on model) digital RGB single-link HDMI (or DVI-D*) Connectors ........4 or 8 female HDMI type A Equalization ........Automatic Input cable length ......>50' (15.24 m) at 1920x1200 @ 48, 50, or 60 Hz; or 1080p The transmission distance varies depending on the signal resolution and on the type of cable, graphic card, and display used in the system.
  • Page 129 Reference Information, cont’d Video/audio input — SMX 88/1616 FOX 4G Number/signal type ..... 8 or 16 fiber optic signals Connectors ........8 or 16 LC connectors per I/O card Input comes from an Extron FOX 500 TX transmitter, FOX 500 DA6, or FOX 500 DVI transmitter. Video/audio output — SMX 88/1616 FOX 4G Number/signal type ..... 8 or 16 fiber optic signals Connectors ........
  • Page 130 Control/remote — switcher host ports Serial host control port ....1 bidirectional RS-232 or RS-422, rear panel 9-pin female D connector 1 bidirectional RS-232 front panel 2.5 mm mini stereo jack Baud rate and protocol ....9600 (default), 19200, 38400, 115200 baud (rear port only), adjustable; 8 data bits, 1 stop bit, no parity Serial control pin configurations 9-pin female D connector...

  • Page 131: Part Numbers, Cables, And Accessories

    Reference Information, cont’d DIM weight with boards installed, all models 25 lbs (12 kg) Vibration ......... ISTA 1A in carton (International Safe Transit Association) Regulatory compliance Safety ........CE, c-UL, UL EMI/EMC ......CE, C-tick, FCC Class A, ICES, VCCI MTBF ..........
  • Page 132 Frame Part number SMX 300 Frame with FPC and redundant power supply 60-855-11 SMX 400 Frame with FPC and redundant power supply 60-856-11 SMX 500 Frame with FPC and redundant power supply 60-857-11 I/O Board Part number I/O Board Part number Blank panels SDI/HD-SDI boards SMX single space...

  • Page 133: Button Labels

    By default, the Windows installation goes in either the C:\Program Files\Extron\ ButtonLabelGenerator directory. The Button Label Generator icon is placed in the “Extron Electronics” group or folder. To run the Button Label Generator program, double-click on the Button Label Generator icon (shown at right) in the Extron Electronics group or folder.

  • Page 134: Replacing Button Labels

    • Place a bitmap image from your computer on a selected button. To remove all the text or the image from a button, click Clear Button. To remove the text and images from all the buttons, click Clear All Buttons. To access the Button Label Generator Help program, select Use Help from the Help menu.
  • Page 135 Reference Information, cont’d B-16 SMX System MultiMatrix Switchers • Reference Information...
  • Page 136 Extron’s Warranty Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or...
  • Page 137 Inside USA / Canada Only Inside Europe Only Inside Asia Only Inside China Only Inside USA / Canada Only +1.919.863.1794 +31.33.453.4040 +65.6383.4400 +86.21.3760.1568 +1.714.491.1500 +1.919.863.1797 FAX +31.33.453.4050 FAX +65.6383.4664 FAX +86.21.3760.1566 FAX +1.714.491.1517 FAX © 2009 Extron Electronics. All rights reserved.

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