Performing Soft System Resets (Resets 4 And 5); Performing A Hard Reset (Reset 1); Troubleshooting - Extron electronics FOX3 Matrix Series User Manual

Performing Soft System Resets (Resets 4 and 5)

Perform a soft reset of the switcher as follows:
1.
2.

Performing a Hard Reset (Reset 1)

The hard reset function restores the switcher to the base firmware it was shipped with. After
a hard reset, events do not automatically start, but user settings and files are restored.
Perform a hard reset as follows:
NOTE: The hard reset restores the factory-installed firmware. The switcher reverts
1.
2.

Troubleshooting

If problems occur while operating the switcher.
1.
2.
3.
4.
5.
6.
Use an Extron Tweeker or other small screwdriver to press and hold the rear panel
Reset button until Reset LED blinks the number of times for the desired reset: twice (IP
reset) or three times (absolute reset) (see figure 11).
Press and hold
the button.
IP Settings
Reset 6 seconds
RESET
(Mode 4)
Press and hold
the button.
Absolute
Reset
9 seconds
RESET
(Mode 5)
Figure 11. Soft System Resets
Release the Reset button and then immediately press and release the Reset button
again. Nothing happens if the second momentary press does not occur within 1
to that factory firmware the next time power is cycled off and on unless a firmware
update is performed before the power cycle.
If necessary, turn off power to the switcher.
Press and hold the Reset button on the rear panel while applying AC power to either
switcher power connector.
Ensure that all devices are plugged in and powered on.
Check to see if one or more outputs are muted.
Ensure an active input is selected for output on the switcher.
Ensure that the proper signal format is supplied.
Check the cabling and make corrections as necessary.
Call the Extron S3 Sales and Technical Support Hotline if necessary (see the
numbers on page 73 of this guide for the nearest Extron office).
Release, then immediately
Reset LED blinks twice.
press and release again.
Reset LED blinks Release, then immediately
three times.
press and release again.
FOX3 Matrix Series Switchers • Operation
second.
contact
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