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MK1000 MicroKiosk Product Reference Guide
Problem
13. Bar code lookups with the
host are timing out.
14. Front panel buttons on the
MK1000 are not working
(disabled).
F-16
Table F-1. Troubleshooting (Continued)
Possible Causes
Heavy network traffic or
slow database response.
The MK1000 front panel
buttons may have been
disabled.
Possible Solutions
Extend the Host time-out period from
the default value of 2000 milliseconds
(2 seconds) to a maximum of 9900
milliseconds (9.9 seconds).
Host time-out periods longer than
9900 milliseconds would indicate
network or host unavailability, or a
network or host failure.
If the keypad is disabled, the MK1000
briefly displays "Keypad Disabled!"
when the unit is rebooted or powered
up.
Keypad operation can be restored
either through a Telnet session and
accessing the "Drivers" menu, or by
pressing and holding the '2' and '3'
buttons simultaneously while the unit
is booting up. Overriding the keypad
setting in this manner causes the
MK1000 to briefly display "Keypad
Enabled."
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