Print Quality Problems; Checking The Condition Of The Machine - Ricoh P C311W User Manual

7. Troubleshooting

Print Quality Problems

Checking the Condition of the Machine

If there is a problem with the quality of printing, first check the condition of the machine.
Possible Cause
There is a problem with the
machine's location.
Unsupported types of paper is used.
The paper type setting is incorrect.
A non-genuine print cartridge is
being used.
An old print cartridge is being used.
The machine is dirty.
Color degradation has occurred.
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Make sure that the machine is on a level surface. Place the
machine where it will not be subject to vibration or shock.
Make sure that the paper being used is supported by the
machine. See page 40 "Supported Paper".
Make sure that the paper type setting of the printer driver
matches the type of paper loaded. See page 38 "Specifying
Paper Type and Paper Size Using the Printer Driver".
Refilled or non-genuine print cartridge reduces print quality
and can cause malfunctions. Use genuine print cartridge only.
Print cartridge should be opened before their expiration date
and used within six months of being opened.
See page 133 "Maintaining the Machine", and clean the
machine as required.
Color degradation may occur in color printing after the
machine is moved or a large number of pages are printed. In
this case, adjust color registration by executing [Color Den/
Reg] in [System Settings].
Solution