Ricoh P C311W User Manual page 188

7. Troubleshooting
Problem
You cannot print after rebooting
the computer.
• If any of these problems persist, turn off the power, pull out the power cord, and contact your sales
or service representative.
186
Possible cause
The printer may be offline.
Solution
The procedure in this section is
an example based on Windows
10. The actual procedure may
vary depending on the
operating system you are using.
1. On the [Start] menu, select
[Control Panel] under
[Windows System].
2. Click [View devices and
printers].
3. Click the machine's icon,
and then click [See what's
printing].
4. Click [Printer] on the menu
bar, and then uncheck
[Use Printer Offline].