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10. Troubleshooting
Print Quality Problems
Checking the Condition of the Machine
If there is a problem with the quality of printing, first check the condition of the machine.
Possible Cause
There is a problem with the
machine's location.
Unsupported types of paper is used.
The paper type setting is incorrect.
A non-genuine print cartridges is
being used.
An old print cartridges is being used.
The machine is dirty.
218
Make sure that the machine is on a level surface. Place the
machine where it will not be subject to vibration or shock.
Make sure that the paper being used is supported by the
machine. See page 39 "Supported Paper".
Make sure that the paper type setting of the printer driver
matches the type of paper loaded. See page 39 "Supported
Paper".
Non-genuine print cartridges reduce print quality and can
cause malfunctions. Use genuine print cartridges only. See
page 239 "Consumables".
Print cartridges should be opened before their expiration date
and used within six months of being opened.
See page 203 "Maintaining the Machine", and clean the
machine as required.
opal-p2_mf2_com_user_guide_00142151_eng.xml
Solution
Draft 2014/01/07
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