Canon CR-N300 Settings Manual page 92

Problem
There is no audio.
The sound is distorted or reduced.
Forgot the administrator password.
The tally lamp does not light.
The STATUS lamp on the front of the camera
is blinking.
Out of focus.
Subject appears bent diagonally.
The image rotates in the opposite direction to
the camera operation.
Files cannot be saved.
• Set [System] > [Video and Audio] > [Audio] > [General Audio] > [Audio Input Mode]
correctly, depending on the microphone connected.
• If an external microphone requires phantom power for the INPUT terminal, set
[System] > [Video and Audio] > [Audio] > [General Audio] > [Audio Input Mode] to
[INPUT Terminal/MIC+48V].
• When used as a USB camera, audio cannot be inputted from the camera to the
computer. Input the audio directly to the computer from the microphone.
• Shooting near loud sounds (fireworks, concerts, etc.) may distort or make the sound
smaller than it actually is. In [System] > [Video and Audio] > [Audio] > [General
Audio] > [Input Volume], adjust the volume of the input audio.
• It is possible to initialize all settings of the camera excluding date and time using the
RESET switch (P. 100). After performing initialization, use the Camera Search Tool to
register the administrator account again. The IP address and subnet mask, etc. also
need to be set again because the network settings are initialized.
• In [System] > [System] > [Camera], set [Tally Lamp Control] to [Enable].
• The firmware of the camera is being updated. It may take a while.
• The pan/tilt position is shifted. Executing [Pan/Tilt Initialization] in [System] >
[Maintenance] > [General] > [Tool] initializes the pan/tilt position. If using an IR remote
controller, press the P/T INIT button to initialize.
• If the POWER lamp is also blinking, there may be some abnormality occurred to the
camera. Restart the camera. If the problem is still not solved, contact the sales
representative.
• When autofocus is used to control the focus, some subjects may be difficult to focus
on automatically. If this happens, adjust the focus manually.
• When [AF Mode] is set to [AF-Boosted MF], start focusing manually until the AF frame
changes to white (automatic adjustment range).
• If the lens is dirty, please clean it. For details, refer to "Cleaning the Lens" (P. 105).
• When shooting a fast-moving subject with the camera or when the angle of view
changes during shooting, the subject may appear to be bent diagonally.
This is a phenomenon that occurs when a CMOS image sensor is used, and is not a
camera malfunction.
• Make sure [System] > [System] > [Camera] > [Installation Conditions] is set to [Video
Flip] correctly (P. 74).
• If connecting to a remote controller, the setting of the controller may be reverse. For
details, refer to the instruction manual of controller.
• Operation System prohibits saving to certain folders. Accordingly, an attempt to save
a file may fail. Specify [Documents], [Pictures] and other folders.
92
Countermeasures
N300