Contacting Customer Support - Lexmark CX730 User Manual

Troubleshoot a problem
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
The print appears tinted
Action
Step 1
Perform Color Adjust.
a
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b
Print the document.
Does the print appear tinted?
Step 2
Perform Color Balance.
a
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b
Adjust the settings.
c
Print the document.
Does the print appear tinted?

Contacting customer support

Before contacting customer support, make sure to have the following information:
•
Printer problem
•
Error message
•
Printer model type and serial number
Go to http://support.lexmark.com
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
to receive e‑mail or chat support, or browse through the library of manuals,
Yes No
Go to step 2. The problem is
solved.
Contact customer The problem is
support. solved.
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