Lexmark CX730 User Manual page 272

Troubleshoot a problem
Action
Step 8
a
Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may affect the quality of future print
jobs.
b
Insert the black imaging unit, and then insert the color imaging
kit.
c
Print the document.
Is the print too light?
Missing colors
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action
a
Remove the color imaging kit.
Warning—Potential Damage: Do not expose the color
imaging kit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit. Doing so
may affect the quality of future print jobs.
b
Remove the toner cartridge of the missing color.
c
Remove, and then insert the developer unit of the missing color.
d
Insert the toner cartridge of the missing color.
e
Insert the color imaging kit.
f
Print the document.
Are some colors missing on print?
Yes No
Contact customer The problem is
support. solved.
Yes No
Contact customer The problem is
support. solved.
272