Lexmark CX730 User Manual page 276

Troubleshoot a problem
Solid color or black images
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action
a
Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may affect the quality of future print
jobs.
b
Insert the black imaging unit, and then insert the color imaging
kit.
c
Print the document.
Is the printer printing solid color or black images?
Text or images cut off
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Yes No
Contact customer The problem is
support. solved.
276