Lexmark CX730 User Manual page 319

Troubleshoot a problem
Action
Step 4
Update the network folder shortcut.
a
Open a web browser, and then type the printer IP address in
the address field.
Notes:
•
View the printer IP address on the home screen. The IP
address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it
to load the web page correctly.
b
Click Shortcuts, and then select a shortcut.
Note: If you have multiple shortcut types, then select
Network Folder.
c
In the Share Path field, type the network folder path.
Notes:
If your share path is \\server_hostname
•
\foldername\path, then
type //server_hostname/foldername/path.
•
Make sure that you use forward slashes when typing the
share path.
d
From the Authentication menu, select your authentication
method.
Note: If Authentication is set to "Use assigned username and
password," then in the User Name and Password fields, type
your credentials.
e
Click Save.
Can you scan a document and save it to a network folder?
Step 5
Make sure that the printer and the network folder are connected
to the same network.
Can you scan a document and save it to a network folder?
Partial copies of document or photo
Action
Step 1
a
Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
b
Copy the document or photo.
Is the document or photo copied correctly?
Yes No
The problem is Go to step 5.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
319
customer