Contacting Customer Support - Lexmark M3250 User Manual

Troubleshooting
Adjusting toner darkness
1
From the home screen, touch Settings > Print > Quality.
2
Adjust the toner darkness.
3
Apply the changes.
Job prints from the wrong tray or on the wrong paper
Action
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Step 2
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Make sure that the settings match the paper loaded.
c
Print the document.
Is the document printed on the correct paper?
Step 3
a
Check if the trays are linked.
For more information, see
b
Print the document.
Is the document printed from the correct tray?

Contacting customer support

Before contacting customer support, make sure to have the following information:
•
Printer problem
•
Error message
•
Printer model type and serial number
Go to http://support.lexmark.com
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
"Linking trays" on page
to receive e‑mail or chat support, or browse through the library of manuals,
Yes
Go to step 2.
The problem is
solved.
The problem is
solved.
27.
153
No
Load the correct
paper size and paper
type.
Go to step 3.
Contact customer
support.