Lexmark CX730 User Manual page 305

Troubleshoot a problem
Action
Step 3
Check if the internal option is installed properly into the controller
board.
a
Turn off the printer, and then unplug the power cord from the
electrical outlet.
b
Make sure that the internal option is installed into the
appropriate connector on the controller board.
c
Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the printer detect the internal option?
Step 4
a
Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
on page 54.
b
Print the document.
Does the printer detect the internal option?
Internal solutions port does not operate correctly
Action
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Step 2
Remove, and then install the ISP. For more information, see
"Installing an internal solutions port" on page
Note: Use a supported ISP.
Does the ISP operate correctly?
"Adding available options in the print driver"
Yes
The problem is
solved.
The problem is
solved.
Yes
Go to step 3.
The problem is
solved.
68.
305
No
Go to step 4.
Contact customer
support.
No
Go to step 2.
Go to step 3.