Copy And Scan Problems - Xerox AltaLink B80XX Series User Manual

Troubleshooting
Symptom
The printed surface of the paper is
bumpy.

Copy and Scan Problems

If the copy or scan quality is poor, refer to the following table.
Symptoms
Lines or streaks only present in copies made
from the document feeder.
Spots present in copies made from the
document glass.
The reverse side of the original document is
showing on the copy or scan.
Image is too light or too dark.
Colors are inaccurate.
The output pages are blank.
If the problem persists, for online support information, go to www.xerox.com/office/ALB80XXsupport.
256 Xerox AltaLink
® ®
User Guide
Solutions
• Clean the fuser rollers:
a.
Print a solid image over the entire surface of one sheet of paper.
b.
Load the printed sheet into the tray with the printed side face
down.
c.
Print five blank pages to remove debris from the fuser rollers.
• Check the percentage of remaining life for the fuser module.
For details, refer to
module when the percentage of remaining life is less than 20 per cent.
For details, refer to
Solutions
There is debris on the document glass. When scanning, the paper
from the document feeder passes over the debris, creating lines
or streaks. Clean all glass surfaces with a lint-free cloth.
There is debris on the document glass. When scanning, the
debris creates a spot on the image. Clean all glass surfaces with
a lint-free cloth.
Turn on Background Suppression.
• Copy: Use the Image Quality settings to lighten, darken, or
• Scan: Use the Advanced Settings Tab to lighten, darken, or
Confirm that the correct Original Type is set prior to scanning.
The document was loaded incorrectly.
• If using the document feeder, place the original document
• If using the document glass, place the original document
B80XX Series Multifunction Printer
Supply Status on page 201. Replace the fuser
Replacing the Fuser Module
adjust contrast.
adjust contrast.
face up.
face down.
on page 219.