Subaru 2002 Legacy Owner's Manual page 467

Reporting safety defects (USA)
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Ad-
ministration (NHTSA) in addition to notifying Subaru of
America, Inc.
If NHTSA receives similar complaints, it may open an inves-
tigation, and if it finds that a safety defect exists in a group
of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual
problems between you, your dealer, or Subaru of America,
Inc. To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in the
Washington D.C. area) or write to: NHTSA, U.S. Department
of Transportation, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from the
Hotline.
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