RFID error service check
Action
Step 1
Reinstall the RFID firmware card, RFID interface card, RFID cable,
and RFID option. Go to
removal" on page
402.
Does the problem remain?
Step 2
Replace the RFID option. Go to
removal" on page
402.
Does the problem remain?
Cartridge Region Mismatch service check
Action
Install a new toner cartridge that matches the correct regional
specification.
Does the problem remain?
PPDS Font Error service check
Action
From the PPDS menu, select Best Fit > On.
Does the problem remain?
Defective or full Flash service check
Action
Step 1
Check the flash memory card for damage, and replace if necessary.
Does the problem remain?
Step 2
Upgrade to a larger capacity flash memory card.
Does the problem remain?
"RFID UHF option installation and
"RFID UHF option installation and
Diagnostic information
Yes
Go to step 2.
Contact next level of
support.
Yes
Contact next level of
support.
Yes
Contact next level of
support.
Yes
Go to step 2.
Contact next level of
support.
187
4062
No
Problem is solved.
Problem is solved.
No
Problem is solved.
No
Problem is solved.
No
Problem is solved.
Problem is solved.