Network Installation Troubleshooting; Driver Problems - DataCard SD260 Installation And User Manual

Network Installation Troubleshooting

Problem
The cable is loose.
The Status page of
Printer Properties shows
the printer is not
available, but the
printer shows "Ready"
on the LCD panel.
The printer is not
configured with the
correct network
address

Driver Problems

The driver and printer can have the following communication problems:
•
"The driver does not detect the network-connected printer"
•
"The driver does not detect the USB-connected printer "
•
"Unexpected messages appear"
•
"Driver status or Windows print queue does not provide expected data"
Solution
Reconnect the data cable to the network port and
the printer. Restart the printer.
Follow your network troubleshooting procedures to
isolate and test each component of the computer-
to-printer communication link.
Suggestions:
•
The computer-to-network connection can be
checked by accessing a network resource, such
as a network drive.
•
The network administrator can check
communication between a server and the
printer.
•
Make sure the user is logged in to the network.
Make sure that the server name or IP address has
been entered in the Port Settings or Configure Port
dialog box on the computer.
USB IP Address" for the steps to follow.
Check that "Ready" is displayed on the printer's LCD
panel.
See"Get the Printer
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