Chapter 6: Operation; Contents; Introduction - Avaya Communication Server 1000M Single Group Manual

Chapter 6: Operation

Contents

This section contains information on the following topics:

Introduction

Automatic Wake Up (AWU)
Do Not Disturb (DND)
Staff operation
Introduction
This chapter describes the operation of Hospitality Integrated Voice Services. Hospitality
Integrated Voice Services enables a guest to perform the following functions:
• Order, modify, or cancel AWU service
• Order or cancel DND service
Hospitality Integrated Voice Services enables the staff to perform the following functions:
• Order, modify, or cancel AWU service for a guest
• Order or cancel DND service for a guest
• Customize the greetings that guests hear when they dial into Hospitality Integrated Voice
Services
The guests and staff perform each of these functions through a TUI. They access the TUI by
dialing the appropriate DN that was defined in
Hospitality Integrated Voice Services configuration
are aware of the appropriate DNs to dial. The staff must also know the password for staff
access.
The following sections describe the high-level procedures for performing each of these
functions. The TUI menus are easy to follow and do not require special training. The
procedures are provided here for reference. In the following sections, the TUI audio response
appears in italics after each guest or staff action.
Hospitality Integrated Voice Services Fundamentals
on page 67
on page 68
on page 69
on page 70
System software configuration
on page 58. Ensure the guests and staff
on page 42 and
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