Ricoh SP 201n Operating Instructions Manual
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Ricoh SP 201n Operating Instructions Manual

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Operating Instructions

User Guide

For safe and correct use, be sure to read "Safety Information" before using the machine.

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Summary of Contents for Ricoh SP 201n

  • Page 1: Operating Instructions

    Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read This Manual..........................4 Introduction..............................4 Legal Prohibition.............................4 Disclaimer................................4 About IP Address............................5 Model-Specific Information..........................6 Important Safety Instructions ......................7 User Information on Electrical & Electronic Equipment................7 Environmental Advice for Users........................7 Note for the Battery and/or Accumulator Symbol (For EU countries only)..........8 Important Safety Instructions ......................9 Notes on Lamp(s) Inside This Machine......................9...
  • Page 4 If a Paper Mismatch Occurs..........................32 Continuing Printing Using Mismatched Paper...................32 Resetting the Print Job..........................32 4. Configuring the Machine Using Utilities Using Web Image Monitor..........................33 Displaying Top Page...........................33 Changing the Interface Language......................34 Menu................................34 Changing the Machine Settings.........................36 Settings List..............................36 Using Smart Organizing Monitor........................45 Checking the Status Information.........................45 Configuring the Machine Settings......................46 Printing the Configuration Page........................47...
  • Page 5 Consumables..............................69 Print Cartridge..............................69 Specifications of the Machine.........................70 General Function Specifications.........................70 Printer Function Specifications........................71 Trademarks...............................73 INDEX ................................75...

  • Page 6: How To Read This Manual

    How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

  • Page 7: About Ip Address

    About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using.

  • Page 8: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CTT110 The following information is region-specific.

  • Page 9: Important Safety Instructions

    Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below.

  • Page 10: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.

  • Page 11: Important Safety Instructions

    Important Safety Instructions Notes on Lamp(s) Inside This Machine Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...

  • Page 12: Energy Star Program

    ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® The ENERGY STAR Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions.
  • Page 13 Energy Saver mode 2 Power Consumption 3.1 W or less Default Interval 1 minute Recovery Time 17 seconds or less *1 Recovery time and power consumption may differ depending on the conditions and environment of the machine. Recycled Paper We recommend you to use environmentally friendly recycled paper. Please contact your sales representative for recommended paper.

  • Page 15: Guide To The Machine

    1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CTT108 1. [Job Reset] key Press this key to cancel an ongoing print job. 2.

  • Page 16: Interior

    1. Guide to the Machine 5. Stop Fences Raise this fence to prevent paper from falling off. 6. Front Cover Open this cover to replace consumables or clear a paper jam. 7. Bypass Tray This tray can hold one sheet of plain paper. 8.

  • Page 17: What Is Smart Organizing Monitor

    What is Smart Organizing Monitor? What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. •...

  • Page 18: Configuring Network Settings

    1. Guide to the Machine Configuring Network Settings This section explains how to configure network settings. • You can configure the IP address easily by installing the driver using Quick Install for networks in the CD-ROM menu. For details about installing the driver, see the Software Installation Guide. Configuring the IP Address Settings Using the Web Image Monitor Setting the machine to receive an IPv6 address automatically •...
  • Page 19 Configuring Network Settings • For details about configuring the IPv4 address, see the Software Installation Guide.
  • Page 20 1. Guide to the Machine...

  • Page 21: Loading Paper

    2. Loading Paper Supported Paper Paper Size • A4 • 8 " × 11 " (Letter) • 8 " × 14 " (Legal) • B5 • 5 " × 8 " (Half Letter) • 7 " × 10 " (Executive) •...
  • Page 22 2. Loading Paper • Bypass Tray 1 sheets (70 g/m , 19 lb.)

  • Page 23: Non-Recommended Paper Types

    Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper •...

  • Page 24: Print Area

    2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) •...

  • Page 25: Loading Paper

    Loading Paper Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size and paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be used for printing.
  • Page 26 2. Loading Paper Pinch the end paper guide and slide it inward to match the standard size. CTT074 Fan the paper before loading it in the tray. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CTT075 Carefully push Tray 1 straight into the machine.
  • Page 27 Loading Paper CTT094 Extending Tray 1 to load paper Pull Tray 1 out slowly, and then remove it using both hands. Release the extender locks on both sides of the tray, and then pull out the extender. CTT077 Make sure the extender's inner surface and the scale are aligned. You can adjust the length of the extender in three steps.

  • Page 28: Loading Paper Into Bypass Tray

    2. Loading Paper Attach the tray cover. CTT095 • Legal paper or custom-size paper longer than A4 must be loaded without attaching the tray cover. Loading Paper into Bypass Tray Open the bypass tray. CTT063 Slide the side guides outward, load paper with the print side up, and then push in until it stops against the machine.

  • Page 29: Specifying Paper Type And Paper Size Using Smart Organizing Monitor

    Loading Paper Adjust the side guides to the paper width. CTT033 To deliver the sheets face up, open the rear cover. CTT094 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.
  • Page 30 2. Loading Paper Click [Close]. Changing the custom paper size On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.

  • Page 31: Printing Documents

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. After creating a document, open the [Printing Preferences] dialog box in the document's native application. Change any print settings if necessary. The following print settings can be specified using the printer driver: •...

  • Page 32: Printing On Both Sides Of Sheets

    3. Printing Documents When setting changes are completed, click [OK]. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and then remove the jammed paper.

  • Page 33: Canceling A Print Job

    Basic Operation Landscape CTT010 Press the [Start] key. • If the rear cover is open, the paper is delivered face up from the rear. Rearrange the printed sheets in the correct order. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job.

  • Page 34: If A Paper Mismatch Occurs

    3. Printing Documents If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper. Reset the print job Cancel printing.

  • Page 35: Configuring The Machine Using Utilities

    4. Configuring the Machine Using Utilities Using Web Image Monitor Available operations The following operations can be performed remotely using Web Image Monitor on a computer: • Displaying the machine’s status • Configuring the network settings • Setting the administrator password •...

  • Page 36: Changing The Interface Language

    4. Configuring the Machine Using Utilities CTT184 1. Menu area If you select a menu item, its content will be shown. 2. Header area The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will be displayed.
  • Page 37 Using Web Image Monitor 1. Interface Settings The interface setting appears. 2. IPv4 The IPv4 configuration appears. 3. IPv6 The IPv6 configuration appears. 4. Machine Information The machine information appears. Administrator Mode In the administrator mode, you can configure various machine settings. 1.

  • Page 38: Changing The Machine Settings

    4. Configuring the Machine Using Utilities 2. IPv4 You can change the IPv4. 3. IPv6 You can change the IPv6. 4. SNMP You can change the SNMP. 5. Administrator Settings You can change the administrator password. 6. Restore Defaults You can reset the administrator password and other network settings. 7.
  • Page 39 Using Web Image Monitor Item Description Status Displays the icon indicating the device status. Toner Displays the remaining toner level. Total Counter Displays the total counter. Paper Displays the size and type of paper loaded in Tray 1 and the bypass tray. Configuring the Interface Settings Click [Interface Settings] to display the page for configuring the interface settings.
  • Page 40 4. Configuring the Machine Using Utilities Item Description Ethernet Speed Ethernet communication speed. For normal use, select Auto Select. This allows the device to select the optimum speed. If communication with the device fails, select 10Mbps Full Duplex, 10Mbps Half Duplex, 100Mbps Full Duplex, or 100Mbps Half Duplex. Configuring the IPv4 settings Click [IPv4] to display the page for configuring the IPv4 settings.
  • Page 41 Using Web Image Monitor Item Description Domain Name Specify whether to use the domain name obtained from the DHCP server, or the domain name set for the device. • "Auto-Obtain (DHCP)" selected When using DHCP, the domain name obtained from the DHCP server is used.
  • Page 42 4. Configuring the Machine Using Utilities Configuring the IPv6 settings Click [IPv6] to display the page for configuring the IPv6 settings. IPv6 Item Description IPv6 Select whether IPv6 is active or inactive. Ethernet Item Description Host Name Enter the host name you want to set for the network interface board, using up to 63 characters.
  • Page 43 Using Web Image Monitor Item Description DHCPv6 Select [Enable] to use the DHCPv6 server to automatically configure the network settings. Select [Disable] to manually configure the network settings. DDNS Select whether DDNS (Dynamic DNS) name resolution for the network interface board is active or inactive.

  • Page 44: Configuring Snmp Settings

    4. Configuring the Machine Using Utilities Configuring the SNMP Settings Click [SNMP] to display the page for configuring the SNMP settings. SNMP Item Description SNMP Select whether SNMP is active or inactive for the interface board(s). SNMPv1,v2 Setting Item Description SNMPv1 Trap Select whether to send SNMPv1 trap.

  • Page 45: Configuring Administrator Password

    Using Web Image Monitor Item Description Access Type In the list, select the access rights to the community. • Not Accessible No access permitted. • read-only You can read the information, but not edit it. • read-write You can read and edit the information. •...
  • Page 46 4. Configuring the Machine Using Utilities Resetting the Machine’s Settings Click [Restore Defaults] to reset the network settings and administrator password. Checking the Machine Information Click [Machine Information] to display machine information. Machine Information Item Description Firmware Version Displays the version of firmware installed on the machine. Engine FW Version Displays the version of the firmware for the machine engine.

  • Page 47: Using Smart Organizing Monitor

    Using Smart Organizing Monitor Using Smart Organizing Monitor • To use Smart Organizing Monitor, install the printer driver. Checking the Status Information CTT114 1. Image area Displays the status of this machine with an icon. 2. Status area • Paper Size Displays the paper size configured on the machine.

  • Page 48: Configuring The Machine Settings

    4. Configuring the Machine Using Utilities 4. Message area Displays the status of this machine with a message. For details about error messages, see page 64 "Error and Status Messages Appear on the Smart Organizing Monitor". Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings.

  • Page 49: Printing The Configuration Page

    Using Smart Organizing Monitor Printing the Configuration Page • When printing the test page, set the paper size to A4 or Letter. When printing other reports, set the paper size to A4, Letter, or Legal. On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series].
  • Page 50 4. Configuring the Machine Using Utilities On the [User Tool] tab, click [Printer Configuration]. On the [System] tab, click [Printer Firmware Update...]. Click [OK]. Specify the location of the DWN file, and then click [Open]. After a message is displayed on the Smart Organizing Monitor to indicate that the firmware update has completed, turn the machine's power Off and then On again.

  • Page 51: Maintaining The Machine

    5. Maintaining the Machine Replacing the Print Cartridge • Store print cartridges in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time.
  • Page 52 5. Maintaining the Machine Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes.

  • Page 53: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.

  • Page 54: Cleaning The Inside Of The Machine

    5. Maintaining the Machine Cleaning the Inside of the Machine Open the front cover, and then carefully lower it. Carefully pull out the print cartridge horizontally, holding its center. CTT045 Use a cloth to wipe the inside of the machine toward and away from yourself. CTT176 Wipe carefully so as not to touch any protrusions inside the machine.

  • Page 55: Troubleshooting

    6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution • Make sure that the power plug is firmly inserted into the wall outlet. The power cord is not The machine does not turn on.

  • Page 56: Paper Feed Problems

    6. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution • Use supported types of paper. See page 19 "Supported Paper".

  • Page 57: Removing Printing Jams

    Paper Feed Problems Problem Solution • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 19 "Supported Paper". Paper gets wrinkles. • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
  • Page 58 6. Troubleshooting Removing Jammed Paper from Tray 1 Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. CTT030 Carefully slide Tray 1 back in until it stops. Open the front cover, and then carefully lower it. CTT054 Carefully pull out the print cartridge horizontally, holding its center.
  • Page 59 Paper Feed Problems Lifting the guide plate, remove the jammed paper carefully. CTT046 Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes. CTT055 If the error display continues to appear, perform the procedure described in "Opening the Rear Cover to Remove Jammed Paper".
  • Page 60 6. Troubleshooting Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. CTT034 Close the bypass tray.
  • Page 61 Paper Feed Problems Open the fusing cover. CTT079 Push the levers on the sides down with your thumbs. CTT080 Remove the jammed paper carefully. CTT066 Push the levers on the sides up with your thumbs. Close the fusing cover.
  • Page 62 6. Troubleshooting Close the rear cover. CTT044...

  • Page 63: Print Quality Problems

    Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.

  • Page 64: Printer Problems

    6. Troubleshooting Printer Problems Problem Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. An error occurs. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.

  • Page 65: Print Positions Do Not Match Display Positions

    Printer Problems Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Check that the page layout settings are properly Page layout settings are not configured properly.

  • Page 66: Error And Status Messages Appear On The Smart Organizing Monitor

    6. Troubleshooting Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions • The power cable of the machine is not plugged in. • Check the printer power cord. Printer Power Off • The power of the machine •...
  • Page 67 Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Print Cartridge Not The print cartridge has not been Reinstall the print cartridge. See page 49 Detected installed. "Replacing the Print Cartridge".
  • Page 68 6. Troubleshooting...

  • Page 69: Appendix

    7. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications.

  • Page 70: Moving And Transporting The Machine

    7. Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. •...

  • Page 71: Consumables

    Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 1,500 pages, 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.

  • Page 72: Specifications Of The Machine

    7. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time Less than 25 seconds (23 °C, 71.6 °F) Paper sizes A4, 8 "...

  • Page 73: Printer Function Specifications

    Specifications of the Machine Maximum loading height 15.5 mm (0.6 inches) Paper output capacity • Output Tray 50 sheets (70 g/m , 19 lb.) • Rear 1 sheet (70 g/m , 19 lb.) Memory 32 MB Power requirements (mainly Europe and Asia) 220-240 V, 5 A, 50/60 Hz (mainly North America) 120 V, 8 A, 50/60 Hz...
  • Page 74 7. Appendix Resolution 600 × 600 dpi (maximum: 1200 × 600 dpi) First print speed 10 seconds (From the completion of data processing to the completion of paper delivery) Interface • Ethernet (10BASE-T, 100BASE-TX) • USB 2.0 Printer language DDST...

  • Page 75: Trademarks

    Trademarks Trademarks ® Firefox is a registered trademark of the Mozilla Foundation. ® ® ® ® ® Microsoft , Windows , Windows Server , Windows Vista , and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 76 7. Appendix ® ® Microsoft Windows Server 2003 Datacenter Edition • The product names of Windows Server 2003 R2 are as follows: ® ® Microsoft Windows Server 2003 R2 Standard Edition ® ® Microsoft Windows Server 2003 R2 Enterprise Edition ®...

  • Page 77: Index

    INDEX Basic operation............Paper feed problems..........Paper jam............55, 58 Paper mismatch............. Changing the custom paper size......Print area..............Cleaning............51, 52 Print cartridge..........49, 69 Common problems..........Print quality problems..........Condition of the machine........Printer function............Configuration page..........Printer problems............. Consumables............
  • Page 78 MEMO M133-8629...
  • Page 80 M133-8629 © 2013...

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