Troubleshooting - Bosch LTC-1311-20 Configuration Manual

Bosch Video Management System
26

Troubleshooting

This chapter contains information on how to handle known problems using Bosch Video
Management System Configuration Client.
Problems after updating Bosch Video Management System
Issue
The NVR does not record after
updating Bosch Video
Management System.
Problems during installation
Issue
Setup displays wrong
characters.
Setup stops with a message
that OPC Server cannot be
installed.
The software cannot be
uninstalled by executing
Setup.
Problems immediately after starting the application
Issue
Bosch Video Management
System displays the wrong
language.
The logon dialog box of
Operator Client shows the
wrong language.
Bosch Sicherheitssysteme GmbH
Cause
The connection between NVR
and Central Server was lost
after the update. The update
can potentially have changed
the Bosch VMS database on
the Central Server. The NVR
must "know" these changes.
Cause
The Windows language
settings are not correct.
OPC Server files cannot be
overwrtitten.
Cause
Windows is not switched to
the desired language.
Although you have changed
the language for Operator
Client in Configuration Client,
the language for the logon
dialog box of Operator Client
depends on the Windows
language.
Configuration Manual
Troubleshooting | en 165
Solution
Reestablish the connection
between NVR and Central
Server.
Solution
Section 26.1 Configuring the
desired language in Windows
Uninstall OPC Core
Components Redistributable
and restart Bosch VMS Setup.
Start Control Panel > Add/
Remove Programs and
uninstall Bosch Video
Management System.
Solution
Section 5.7 Configuring the
language of Configuration
Client
or
Section 5.8 Configuring the
language of Operator Client
Section 26.1 Configuring the
desired language in Windows
Configuration Client | V3 | 2010.07