System - Pentair Riversoft Installer Manual

Installer Manual Riversoft - Troubleshooting
9.3.

System

Issue
Improper regeneration.
Hard water
Leaking of external bypass valve.
leakage after
O-ring around riser pipe damaged.
regeneration.
Incorrect controller settings.
No brine in brine tank.
No conditioned
water after
Injector plugged.
regeneration.
Bypass valve in bypass position.
Flow indicator on
Meter probe disconnected or not fully
controller does
connected to meter housing.
not display service
flow.
Restricted meter turbine rotation due
to foreign matter in meter.
Controller improperly programmed.
Run out of
conditioned water
between
Restricted meter turbine rotation due
regenerations.
to foreign matter in meter.
Improper drain control for injector.
Brine tank
overflow.
Drain control clogged with resin or
other debris.
80 / 90
Cause Reset and recovery
Control brine dosage setting and
repeat regeneration.
Replace bypass valve.
Replace o-ring.
Check that controller setting match
with your actual softener model.
Add brine to brine tank.
Clean the injector and screen. See
8.5.5. Cleaning injector and injector
screen, page 67.
Shift bypass valve to non-bypass
position. See 4.5.6.2 Bypassing,
page 35
Fully insert probe into meter housing.
Remove meter housing, free up
turbine and flush with clean water.
Turbine should spin freely. If not,
replace meter.
Verify salt dosage and regeneration
interval settings. See 5. Programming,
page 44.
Remove meter housing, free up
turbine and flush with clean water.
Turbine should spin freely. If not,
replace meter.
Use of small drain control with larger
injector will reduce draw rates.
Clean drain control.
Ref. MKT-IM-045 / A - 13.03.2020