Troubleshooting; Controller - Pentair Riversoft Installer Manual

Installer Manual Riversoft - Troubleshooting
9.

Troubleshooting

9.1.

Controller

Err. code
Program settings have been
E 1
corrupted.
Controller power does not match 50 or
E 2
60 Hz.
Controller does not detect the
camshaft position and is returning to
the service position.
Camshaft is not turning during "E 3"
display.
E 3
Camshaft is turning more than 5
minutes to find Home position.
78 / 90
Cause Solution
Press any button. If "E 1" does not
clear. Replace the controller.
Disconnect and reconnect the power. If
problem is not solved, replace
controller and/or AC transformer.
Wait until the controller returns to the
service position.
Check if the motor is connected. Verify
that the motor wire harness is
connected to the motor and to the
controller module. Verify if the optical
sensor is connected and in place.
Verify if the motor gear has engaged
the camshaft.
If everything is connected, replace
components in this order:
1. Motor Assembly and optical Sensor.
2. Controller.
Verify if the optical sensor is in place
and connected to wire. Inspect for
debris in the camshaft slots. If the
motor continues to rotate indefinitely,
replace the following components in
this order:
1. Optical Sensor.
2. Control.
Ref. MKT-IM-045 / A - 13.03.2020