Warranty Replacement And Adjustment - Agilent Technologies Helium G8610 Series Field Installation Instructions

Vacuum Products Division
Warranty Warranty
Warranty Warranty
Products manufactured by Seller are warranted against defects in materials and workmanship for
twelve (12) months from date of shipment thereof to Customer, and Seller's liability under valid
warranty claims is limited, at the option of Seller, to repair, to replace, or refund of an equitable
portion of the purchase price of the Product. Items expendable in normal use are not covered by
this warranty. All warranty replacement or repair of parts shall be limited to equipment
malfunctions which, in the sole opinion of Seller, are due or traceable to defects in original
materials or workmanship. All obligations of Seller under this warranty shall cease in the event of
abuse, accident, alteration, misuse, or neglect of the equipment. In-warranty repaired or replaced
parts are warranted only for the remaining unexpired portion of the original warranty period
applicable to the repaired or replaced parts. After expiration of the applicable warranty period,
Customer shall be charged at the then current prices for parts, labor, and transportation.
Reasonable care must be used to avoid hazards. Seller expressly disclaims responsibility for loss
or damage caused by use of its Products other than in accordance with proper operating
procedures. Except as stated herein, Seller makes no warranty, express or implied (either in fact or
by operation of law), statutory or otherwise; and, except as stated herein, Seller shall have no
liability under any warranty, express or implied (either in fact or by operation of law), statutory or
otherwise. Statements made by any person, including representatives of Seller, which are
inconsistent or in conflict with the terms of this warranty shall not be binding upon Seller unless
reduced to writing and approved by an officer of Seller.

Warranty Replacement and Adjustment

Warranty Replacement and Adjustment
Warranty Replacement and Adjustment Warranty Replacement and Adjustment
All claims under warranty must be made promptly after occurrence of circumstances giving rise
thereto, and must be received within the applicable warranty period by Seller or its authorized
representative. Such claims should include the Product serial number, the date of shipment, and a
full description of the circumstances giving rise to the claim. Before any Products are returned for
repair and/or adjustment, written authorization from Seller or its authorized representative for the
return and instructions as to how and where these Products should be returned must be obtained.
Any Product returned to Seller for examination shall be prepaid via the means of transportation
indicated as acceptable by Seller. Seller reserves the right to reject any warranty claim not promptly
reported and any warranty claim on any item that has been altered or has been returned by non-
acceptable means of transportation. When any Product is returned for examination and inspection,
or for any other reason, Customer shall be responsible for all damage resulting from improper
packing or handling, and for loss in transit, notwithstanding any defect or non-conformity in the
Product. In all cases, Seller has the sole responsibility for determining the cause and nature of
failure, and Seller's determination with regard thereto shall be final. If it is found that Seller's
Product has been returned without cause and is still serviceable, Customer will be notified and the
Product returned at Customer's expense; in addition, a charge for testing and examination may be
made on Products so returned.
Manual 699910005, Hot Ion Source Replacement
Page iii