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29.4 Vantage Report
There is no information in any report for my device.
1 If you just added the device, wait. See
takes for information to appear in each report.
2 Click System > VRPT Management > General > Receiver Monitor. This screen
keeps track of all the log entries received by the Vantage Report server.
• If the MAC address is in the screen, Vantage Report is receiving information from the
device. Wait.
• If the MAC address is not in the file, Vantage Report is not receiving information from
the device. Make sure you have selected the devices in the Managed Device List in
the System > VRPT Management > General screen. See
306.
3 Check the amount of available disk space on the Vantage Report server. If it is less than
the value in
entries.
4 Make sure your devices support Vantage Report. Check the release notes for the current
firmware version.
5 Check the connections between the devices and Vantage Report server.
6 If the problem continues, contact your local vendor.
There is information in some reports, but there is no information in others.
1 Make sure your devices support these reports. Check the release notes for the current
firmware version.
2 Make sure you have selected the devices in the Managed Device List in the System >
VRPT Management > General screen. See
3 Make sure there are log entries or traffic statistics for the report dates you selected. For
example, if there were no attacks yesterday, yesterday's attack report is empty.
4 If the problem continues, contact your local vendor.
Vantage CNM User's Guide
Appendix A on page
341, the Vantage Report server stops receiving log
Chapter 29 Troubleshooting
Table 224 on page 413
for the amount of time it
Section 21.6.1 on page
Section 21.6.1 on page
306.
337
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Table of Contents
Troubleshooting
