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Chapter 17 Device Alarm
17.1.3 Alarm States
When an alarm is received by Vantage CNM, it can be in one of three states:
Table 133 Alarm States
STATE
Active
Acknowledged
Cleared
17.1.4 Unresolved Alarms
View recent alarms and who has taken care of or is taking care of them in this screen. An alarm
becomes historical after selecting Clear. To open this screen, click a folder or a device, and
then click Monitor in the menu bar, click Device Alarm > Unresolved Alarm in the
nevigation panel.
Figure 151 Monitor > Device Alarm > Unresolved Alarm
272
DESCRIPTION
This is the initial state of an alarm, which means this alarm is new and no one has
assumed responsibility for handling it yet.
This means that one administrator has decided to respond to the cause of this
alarm. Other administrators see that person's name in their alarm screen and so
duplicate effort in solving the same problem is avoided.
After the administrator has solved the cause of the alarm, he/she can clear the
alarm. When an alarm is cleared, it is removed from the current alarm screen and
becomes an historical alarm.
Vantage CNM User's Guide
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Troubleshooting
