Inter-Tel Axxess 8560 User Manual page 76

Q8.
Why can i I program a Station Speed-Dial number to the button I want? It keeps say-
ing that the button is non-programmable.
A8.
Your System Administrator has programmed that button as a non-programmable but-
ton. Because you cannot override system programming from your phone, you must
choose another button.
Q9.
Why can
t
I use one ofthe features described in this guide?
A9. There are a few reasons why you might not be able to access the feature. Some possi-
ble reasons include:
• Your system software version may not support the feature. This guide covers
software versions 3.0 and later. (See page 9 for more information about software
compatibility.)
• Your System Administrator may not have enabled the feature for your phone.
• Your System Administrator may have programmed your phone to block the fea-
ture.
72
Q10.
A10.
Q11.
A11.
What do I do
if
my IP Phone loses audio?
Loss of audio on an IP Phone may indicate a firewall conflict. Contact your System
Administrator to resolve this issue.
If
I needfurther assistance, how do I get technical support?
First, contact your System Administrator if you have a question that is not covered in
this user guide. If you need further assistance, contact your local authorized Inter-Tel
dealer. All Inter-Tel sales, service, and support are handled at the local level.
Axxess® Model 8560 Phone and Model 8660 IP Phone User Guide