Moving On - Inter-Tel Axxess 8560 User Manual

MovinuOn
SECTION CONTENTS PAGE
Introduction 44
Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 44
Phone Configuration 44
Voice Mail Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 47
Speed Dialing .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 52
Station Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 52
System Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 53
Using Record-A-Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 54
Paging 55
Making Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 55
Enabling Paging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 55
Performing a "Hookflash" During a Call. . . . . . . . . . . . . . . . . . . . . . .. 56
Programming Your Feature Buttons 56
Programming Direct Station Selection Buttons 57
Programming Secondary Extension Buttons 58
Using Account Codes '" 59
Screening Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 60
Using the Directories 60
Phone Directory 60
Voice Mail Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 62
Programming Remote Feature Access. . . . . . . . . . . . . . . . . . . . . . . .. 63
Remote Access Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 63
Remote Feature Access 64
Requesting Agent Help 65
Working in Hunt Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 66
Hunt Group Calls Enabled/Disabled 66
ACD Hunt Groups 66
Axxess'" Model 8560 Phone and Model 8660 IP Phone User Guide 43