Inter-Tel AXXESS 8620 Manuals

Manuals and User Guides for Inter-Tel AXXESS 8620. We have 2 Inter-Tel AXXESS 8620 manuals available for free PDF download: User Manual

Inter-Tel AXXESS 8620 User Manual (108 pages)

Inter-Tel Protocol Mode

Brand: Inter-Tel | Category: Telephone | Size: 1.19 MB

Table of Contents

11
- Finding Your Way
  
  13
- Welcome
  
  14
- About this Guide
  
  14
- About Your Endpoint
  
  15
  - Feature Button Functions
    16
  - Message Indicator Lamp
    16
  - Power Requirements
    17
  - Endpoint Connectors
    17
  - Software and Firmware Updates
    18
- About Voice Mail
  
  19
  - Enterprise Messaging
    21
  - Automatic Speech Recognition (ASR)
    22
- What You See and Hear
  
  23
- Software Compatibility
  
  23
Getting Started

25
- Introduction
  
  26
- Setting up Voice Mail
  
  26
- Adjusting Your Endpoint's Viewing Angle
  
  26
- Making and Receiving Calls
  
  30
  - Intercom Calls
    30
  - Receiving Intercom Calls
    31
  - Outside Calls
    32
  - Receiving Outside Calls
    33
  - Emergency Calls
    33
  - Call Waiting
    33
- Placing Calls on Hold
  
  34
- Placing Conference Calls
  
  35
- Transferring Calls
  
  36
  - To Another Extension
    36
  - To Voice Mail
    36
  - To an Outside Number
    36
- Using Reverse Transfer
  
  37
- Forwarding Calls
  
  38
  - Manual Call Forwarding
    38
- Redialing a Number
  
  39
  - Automatic System Forwarding
    39
  - Redirect Call
    39
- Using Group Listen and Mute
  
  40
- Using a Headset
  
  40
- Using the Message Button
  
  41
  - Leaving Messages
    41
  - Retrieving Messages
    41
- Accessing Your Mailbox
  
  42
- Disabling and Enabling ASR
  
  43
- Accessing Voice Mail Messages
  
  44
- Using Do-Not-Disturb Mode
  
  50
- Using Reminder Messages
  
  51
Moving on

53
- Introduction
  
  54
- Setting Endpoint Preferences
  
  54
  - Changing Volume Levels
    54
  - Selecting a Ring Tone
    54
  - Enabling Background Music
    55
  - Changing Keymaps
    55
  - Enabling Automatic Call Answer
    55
  - Changing the Language
    56
  - Returning to Default Operation
    56
- Setting Mailbox Preferences
  
  57
- Speed Dialing
  
  63
  - Station Speed Dial
    63
  - System Speed Dial
    64
- Using Record-A-Call
  
  65
- Paging
  
  66
  - Enabling Paging
    66
  - Making Pages
    66
  - Performing a "Hookflash" During a Call
    67
- Programming Your Feature Buttons
  
  67
- Programming Direct Station Selection Buttons
  
  68
- Programming Secondary Extension Buttons
  
  69
- Using Account Codes
  
  70
- Screening Calls
  
  70
- Using the Voice Mail Directory
  
  71
- Programming Remote Feature Access
  
  73
  - Remote Access Password
    73
  - Remote Feature Access
    74
- Requesting Agent Help
  
  75
- Working in Hunt Groups
  
  76
Using E-Mail Reader

79
- Introduction
  80
- E-Mail Reader Features
  81
- Using Your Advanced Mailbox
  82
- Setting up Your E-Mail Password
  83
- Accessing E-Mail Messages
  85
- Using Main Menu E-Mail Reader Count
  87
- Accessing Fax Messages
  88
- Recovering Deleted Messages
  89
- Changing Message Envelopes
  90
- Voice Mail Flowchart (Advanced Mailbox)
  91
- Learning more
  
  93
- Index
  
  103

Inter-Tel AXXESS 8620 User Manual (88 pages)

Axxess IP Mode

Brand: Inter-Tel | Category: IP Phone | Size: 1.38 MB

Table of Contents

9
- Finding Your Way
  
  11
- Welcome
  
  12
  - Finding Your Way
    12
- About this Guide
  
  12
- About Your Phone
  
  13
  - Feature Button Functions
    14
  - Display
    15
  - Message Indicator Lamp
    16
  - Power Requirements
    16
- About Voice Mail
  
  17
- Software Compatibility
  
  17
- What You See and Hear
  
  18
Getting Started

19
- Adjusting Your Phone's LCD Contrast
  20
- Adjusting Your Phone's Viewing Angle
  20
- Introduction
  20
- Setting up Voice Mail
  21
- Making and Receiving Calls
  24
  - Intercom Calls
    24
  - Receiving Intercom Calls
    25
  - Outside Calls
    26
  - Emergency Calls
    27
  - Call Waiting
    27
- Placing Calls on Hold
  28
- Placing Conference Calls
  29
- Transferring Calls
  30
  - To Another Extension
    30
  - To Voice Mail
    30
  - To an Outside Number
    30
- Using Reverse Transfer
  31
- Forwarding Calls
  32
  - Manual Call Forwarding
    32
  - Automatic System Forwarding
    33
  - Redirect Call
    33
- Displaying Information on Your Phone
  34
  - Date, Time, Name, and Extension Number
    34
  - Outside Party's Name/Number
    34
- Redialing a Number
  34
- Using a Headset
  35
- Using the Speaker and Microphone
  36
  - Mute Button
    36
  - Group Listen Using the Speaker
    36
- Using the Message Button
  37
  - Leaving Messages
    37
  - Retrieving Messages
    37
- Accessing Your Mailbox
  38
- Using Voice Mail Messages
  39
  - Listening to Messages
    39
  - Undeleting Messages
    41
  - Sending Messages
    42
  - Canceling Unheard Messages
    43
- Using Do-Not-Disturb Mode
  44
- Using Reminder Messages
  46
Moving on

47
- Introduction
  48
- Setting Preferences
  48
  - Phone Configuration
    48
    
    Changing Volume Levels
    48
    
    Selecting a Ring Tone
    48
    
    Enabling Background Music
    49
    
    Changing Keymaps
    49
    
    Enabling Automatic Call Answer
    49
    
    Changing the Language
    50
  - Voice Mail Options
    51
    
    Changing Your Mailbox Password
    51
    
    Changing the Call Screening Transfer Method
    52
    
    Programming a Fax Destination
    53
    
    Changing the Message Search Order
    53
    
    Programming Remote Messaging
    54
- Speed Dialing
  56
  - Station Speed Dial
    56
  - System Speed Dial
    58
- Using Record-A-Call
  59
- Paging
  60
  - Enabling Paging
    60
  - Making Pages
    60
  - Performing a "Hookflash" During a Call
    61
- Programming Your Feature Buttons
  61
- Programming Direct Station Selection Buttons
  62
- Programming Secondary Extension Buttons
  63
- Using Account Codes
  64
- Screening Calls
  65
- Using the Directories
  65
  - Phone Directory
    65
  - Voice Mail Directory
    67
- Programming Remote Feature Access
  68
  - Remote Access Password
    68
  - Remote Feature Access
    69
- Requesting Agent Help
  70
- Working in Hunt Groups
  71
  - Hunt Group Calls Enabled/Disabled
    71
  - ACD Hunt Groups
    71
Learning more

75
- Introduction
  76
- What the Administrators Can Do for You
  76
- Frequently Asked Questions (Faqs)
  77
- Default Feature Codes
  79
- Index
  83

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Inter-Tel AXXESS 8620 Manuals

Inter-Tel AXXESS 8620 User Manual (108 pages)

Table of Contents

Table of Contents

Finding Your Way

Welcome

About this Guide

About Your Endpoint

About Voice Mail

What You See and Hear

Software Compatibility

Getting Started

Introduction

Setting up Voice Mail

Adjusting Your Endpoint's Viewing Angle

Making and Receiving Calls

Placing Calls on Hold

Placing Conference Calls

Transferring Calls

Using Reverse Transfer

Forwarding Calls

Redialing a Number

Using Group Listen and Mute

Using a Headset

Using the Message Button

Accessing Your Mailbox

Disabling and Enabling ASR

Accessing Voice Mail Messages

Using Do-Not-Disturb Mode

Using Reminder Messages

Moving on

Introduction

Setting Endpoint Preferences

Setting Mailbox Preferences

Speed Dialing

Using Record-A-Call

Paging

Programming Your Feature Buttons

Programming Direct Station Selection Buttons

Programming Secondary Extension Buttons

Using Account Codes

Screening Calls

Using the Voice Mail Directory

Programming Remote Feature Access

Requesting Agent Help

Working in Hunt Groups

Using E-Mail Reader

Learning more

Index

Inter-Tel AXXESS 8620 User Manual (88 pages)

Table of Contents

Table of Contents

Finding Your Way

Welcome

About this Guide

About Your Phone

About Voice Mail

Software Compatibility

What You See and Hear

Getting Started

Moving on

Learning more

Related Products

Inter-Tel Categories