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and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion.
Automatic Collision Notification, Emer-
●
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
Automatic Collision Notification, Emer-
●
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United States Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
Safety Connect services are not subject
●
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
Languages
■
The Safety Connect response center will
offer support in multiple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
When contacting the response center
■
You may be unable to contact the response
center if the network is busy.
Safety Connect LED light Indi-
cators
When the engine switch is turned to
ON, the red indicator light comes on
for 2 seconds then turns off. Afterward,
the green indicator light comes on,
indicating that the service is active.
The following indicator light patterns
indicate specific system usage condi-
tions:
1-3. LEXUS Enform
Green indicator light on = Active
service
Green indicator light flashing =
Safety Connect call in process
Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
No indicator light (off) = Safety
Connect service not active
Safety Connect services
Automatic Collision Notification
■
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding
agent receives the vehicle's location
and attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the agent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
Stolen Vehicle Location
■
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
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