Contacting Customer Support - Juniper CTP Series Hardware Manual

Circuit to packet platform

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Table of Contents

CHAPTER 20

Contacting Customer Support

IN THIS CHAPTER

Contacting Customer Support | 99

Locating CTP Component Serial Numbers | 100

Information You Might Need to Supply to JTAC | 100

Contacting Customer Support

See the Juniper Networks Web site for complete customer service information:

https://support.juniper.net/support/

For your convenience, we provide multiple options for requesting and receiving technical support from

the Juniper Networks Technical Assistance Center (JTAC):

By the Web using Juniper Networks, Inc. Service Request Manager:

https://support.juniper.net/support

By telephone:

From the US, Canada, and Mexico at 1–888–314–JTAC

From all other locations at 408–745–9500

Table of Contents

Ctp150