Juniper TCA8000 Installation And Configuration Manual
Juniper TCA8000 Installation And Configuration Manual

Juniper TCA8000 Installation And Configuration Manual

Timing server
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TCA8000 and TCA8500 Timing Server
Installation and Configuration Guide
Modified: 2017-06-23
Copyright © 2017, Juniper Networks, Inc.

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Summary of Contents for Juniper TCA8000

  • Page 1 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Modified: 2017-06-23 Copyright © 2017, Juniper Networks, Inc.
  • Page 2 END USER LICENSE AGREEMENT The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at http://www.juniper.net/support/eula.html.
  • Page 3: Table Of Contents

    TCA8000 and TCA8500 Timing Server Description ......3 TCA8000 and TCA8500 Chassis Overview ....... 3...
  • Page 4 Chapter 4 Upgrading the TCA8000 and TCA8500 Software ..... 67 Upgrade Requirements ..........67 Selecting Between the Pre-Installed Software Images Using a GUI/Browser .
  • Page 5 Chapter 5 Understanding the TCA8000 and TCA8500 Login Page ....77 Login Page Description ..........77 Accessing the Login Page .
  • Page 6 Default Profile Configuration Command ......193 Juniper Profile Configuration Command ......194 Telecom Profile—Without Signaling Configuration Command .
  • Page 7 Console Cable Specification ......... 223 Copyright © 2017, Juniper Networks, Inc.
  • Page 8 Self-Help Online Tools and Resources ....... . . 225 Returning a Hardware Component to Juniper Networks, Inc....226 viii Copyright ©...
  • Page 9 Configuring a TCA8000 or TCA8500 Timing Server ....21 Figure 5: TCA8000 or TCA8500 Timing Server Login Page ....25 Figure 6: Timing Server Status Page—System Pane .
  • Page 10 Understanding the TCA8000 and TCA8500 Login Page ....77 Figure 29: TCA8000 or TCA8500 Login Page ......78 Chapter 6 Understanding the TCA8000 and TCA8500 System Status Page .
  • Page 11 Figure 65: Console Cable Connectors ........224 Copyright © 2017, Juniper Networks, Inc.
  • Page 12 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 13: List Of Tables

    List of Tables About the TCA8000 and TCA8500 Timing Server ..... xv Table 1: Notice Icons ..........xv...
  • Page 14 Chapter 10 Understanding the TCA8000 and TCA8500 Log Page ....147 Table 34: Elements on the Timing Server Log Page—EventLog Pane ..148 Table 35: Elements on the Timing Server Log Page—SysLog Pane .
  • Page 15: About The Tca8000 And Tca8500 Timing Server

    Alerts you to a recommended use or implementation. Requesting Technical Support Technical product support is available through the Juniper Networks Technical Assistance Center (JTAC). If you are a customer with an active J-Care or Partner Support Service Copyright © 2017, Juniper Networks, Inc.
  • Page 16: Self-Help Online Tools And Resources

    7 days a week, 365 days a year. Self-Help Online Tools and Resources For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features: Find CSC offerings: http://www.juniper.net/customers/support/...
  • Page 17: Tca8000 And Tca8500 Timing Server Overview

    PART 1 TCA8000 and TCA8500 Timing Server Overview TCA8000 and TCA8500 Timing Server Description on page 3 Copyright © 2017, Juniper Networks, Inc.
  • Page 18 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 19: Tca8000 And Tca8500 Timing Server Description

    AC or -48 V DC input power source. This user manual provides installation and operational information for the Timing Servers to allow successful deployment and operation of the servers. The TCA8000 and TCA8500 Timing Servers are integral components of legacy and IP-based networks that are designed to deliver highly accurate and resilient timing and synchronization capabilities to support today’s next-generation deployments.
  • Page 20: Figure 1: Tca8000 And Tca8500-Ac Timing Server, Front View

    10–REFRESH button 11–CANCEL button The LCD screen displays the applicable menus and the hostname as “Juniper Networks”. You can change the default IP address of the Timing Server through the craft MGMT port or by using the buttons. The LEDs display the power status and alarm status of the Timing Server.
  • Page 21: Figure 3: Tca8000 And Tca8500-Dc Timing Server, Front View

    SNMP. The LAN port “LAN1” is used for the PTP or NTP network connectivity to the Timing Clients. Figure 3: TCA8000 and TCA8500—DC Timing Server, Front View The front panel of the Timing Server with DC power connectors contains the following...
  • Page 22: Figure 4: Tca8000 And Tca8500-Dc Timing Server, Rear View

    14–CANCEL button 15–Card ejectors The LCD screen displays the applicable menus and the hostname as “Juniper Networks”. You can change the default IP address of the Timing Server through the craft MGMT port or by using the corresponding buttons. The LEDs display the power status and alarm status of the Timing Server.
  • Page 23 Chapter 1: TCA8000 and TCA8500 Timing Server Description 5–T1/E1 timing input/output ports (BITS) 6–Cclock timing output ports 7–T1/E1 timing output ports (BITS) 8–LAN ports 9–DC power terminal A 10–PPS timing output port 11–5/1 MHz timing output port Both of the DC terminals have positive, negative, and ground terminals used to connect a DC power source to the Timing Server.
  • Page 24 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 25: Installing And Setting Up A Tca8000 Or Tca8500 Timing Server

    PART 2 Installing and Setting Up a TCA8000 or TCA8500 Timing Server Installing and Setting Up a TCA8000 or TCA8500 Timing Server on page 11 Copyright © 2017, Juniper Networks, Inc.
  • Page 26 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 27: Installing And Setting Up A Tca8000 Or Tca8500 Timing Server

    Unpacking the TCA8000 or TCA8500 Timing Server on page 11 Requirements for Installing a TCA8000 or TCA8500 Timing Server on page 11 Reserving an IP Address for the TCA8000 or TCA8500 Timing Server on page 12 Installing the TCA8000 or TCA8500 Timing Server on page 12...
  • Page 28: Reserving An Ip Address For The Tca8000 Or Tca8500 Timing Server

    Clamps, cable ties, and so on, to secure cable Reserving an IP Address for the TCA8000 or TCA8500 Timing Server The TCA8000 and TCA8500 Timing Servers support both dynamic and static IP addressing. If a static address is required, an IP address must be reserved and assigned for the Timing Server by a network administrator.
  • Page 29: Server)

    Minimal TCA8000 or TCA8500 Timing Server Installation Conditions The TCA8000 or TCA8500 Timing Server can still maintain accurate time when an antenna is mounted in a location that has limited visibility of GPS satellites; however, it is recommended any obstructions should be minimized. Limitations to satellite visibility for an antenna include overhanging foliage or tall structures.
  • Page 30: Changing The Password Of Admin User Account

    Juniper Networks assigns a default user account (admin/admin) with login class as Admin to a TCA8000 or TCA8500 Timing Server for logging in to the Timing Server. You can create and manage Read-Only or Read/Write user accounts in the TCA8000 or TCA8500 Timing Server by logging in as admin.
  • Page 31 Chapter 2: Installing and Setting Up a TCA8000 or TCA8500 Timing Server >password: enable<cr> Execute the following command to change the Admin user password: # config password Please input old password: admin<cr> Please input new password: admin123<cr> Please re-type new password: admin123<cr>...
  • Page 32: Assigning An Ip Address To The Tca8000 Or Tca8500 Timing Server

    Assigning an IP Address to the TCA8000 or TCA8500 Timing Server Juniper Networks assigns a default IP address to a TCA8000 or TCA8500 Timing Server to allow access to the user interface. The default IP address must be changed before installing the Timing Server on an active network.
  • Page 33: Visually Testing The Tca8000 Or Tca8500 Timing Server With Gps

    Chapter 2: Installing and Setting Up a TCA8000 or TCA8500 Timing Server Select the LAN1 option button. Locate Mode in the Network section, and select the Static or DHCP button that will be used to assign the Timing Server an IP address, and perform one of the following:...
  • Page 34: Verifying The Product T1/E1 Interface Support

    Satellite status = Acquired Verifying the Product T1/E1 Interface Support The TCA8000 or TCA8500 Timing Server ship with both T1 and E1 software images installed in the two internal non-volatile memory partitions. By default, the TCA8000 or TCA8500 Timing Server use the E1 interface type. To select the T1 interface type, see “Upgrading the TCA8000 and TCA8500 Software”...
  • Page 35: Configuring And Upgrading The Tca8000 Or Tca8500 Timing Server

    PART 3 Configuring and Upgrading the TCA8000 or TCA8500 Timing Server Configuring a TCA8000 or TCA8500 Timing Server on page 21 Upgrading the TCA8000 and TCA8500 Software on page 67 Copyright © 2017, Juniper Networks, Inc.
  • Page 36 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 37: Configuring A Tca8000 Or Tca8500 Timing Server

    Juniper Networks assigns a default user account (admin/admin) with login class as Admin to a TCA8000 or TCA8500 Timing Server for logging in to the Timing Server. The user logging in to the Timing Server using the Admin user account can configure the Timing Server and create, delete or modify user accounts with login class as Read-Only or Read/Write.
  • Page 38: Guidelines For User Account Management

    Keep in mind the following considerations when you (Admin) configure user accounts: The software supports only five user accounts. You cannot delete the default Admin user account assigned by Juniper Networks. You cannot create another Admin user account. The username should be 4 to 12 characters long. The characters can only include alphanumeric and underscore.
  • Page 39: Dynamic Ssl Certificate Overview

    You should use only Secure Hash Algorithm (SHA-1) and RSA (1024 bits) cryptographic algorithms while generating the customized key and certificate files. Accessing the User Interface You can configure the TCA8000 or TCA8500 Timing Server using one of the following methods: Copyright © 2017, Juniper Networks, Inc.
  • Page 40: Requirements For Using The Graphical User Interface

    “Using Telnet with the TCA8000 and TCA8500 Timing Servers” on page 163. Requirements for Using the Graphical User Interface To use the TCA8000 or TCA8500 GUI, log in to the embedded Web server with an Internet browser. The following browsers and versions are supported: Internet Explorer version 11.x or later Firefox version 1.5.0.7 or later (Firefox 3.0 is currently not supported)
  • Page 41: Figure 5: Tca8000 Or Tca8500 Timing Server Login Page

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server Figure 5: TCA8000 or TCA8500 Timing Server Login Page In the Username field enter the username that you want to use to log in to the server. NOTE: The default username assigned by the Juniper Networks is admin.
  • Page 42: Figure 6: Timing Server Status Page-System Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 6: Timing Server Status Page—System Pane The Timing Server GUI will automatically time out after the timeout period configured using the config web-timeout command. The login and password will have to be reentered to gain access to the unit.
  • Page 43: Figure 7: Admin Users-Resetting The Forgotten Password

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server Figure 7: Admin Users—Resetting the Forgotten Password Upon logging in with the master password, the Admin user has to set a new password. For non-admin user accounts, you will be prompted to enter the username and e-mail ID.
  • Page 44: Changing/Resetting The Login Password For Admin User

    Figure 8: Non-Admin Users—Resetting the Forgotten Password Changing/Resetting the Login Password for Admin User We recommend that the TCA8000 or TCA8500 Timing Server login password of the Admin user be changed from the manufacturer set default to maintain secure access to the server.
  • Page 45: Figure 9: Timing Server Admin Page-Password Pane

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server To change the login password of the Admin user: Click the Admin tab. The Admin page—Password pane appears. See Figure 9 on page NOTE: The Admin tab is visible only to the Admin user.
  • Page 46: Changing The Ip Address

    165. Changing the IP Address The TCA8000 and TCA8500 Timing Servers are configured to use the manufacturer’s default static IP addresses assigned to the Ethernet ports. Use the user interface to manually change the IP addresses of the Ethernet ports and configure or change VLAN settings for the Ethernet ports.
  • Page 47 Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server In the Mask field, enter the subnet mask that you want the Timing Server to use. In the Gateway field, enter the IP address of the gateway with which you want the Timing Server to register.
  • Page 48: Figure 10: Timing Server Config Page-Network Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide In the Enable field, select the Yes option button to enable VLAN encapsulation for IP packets, or select the No option button to disable VLAN encapsulation for IP packets. Click Apply to save and implement the changes.
  • Page 49: Setting Precision Time Protocol (Ptp) Parameters

    Figure 11 on page In the Profile field, select “Default” profile to use multicast PTP messages only, or “Juniper Type 1” profile to use multicast PTP messages for Announce and Sync, and unicast messages for Delay Request and Delay Response.
  • Page 50 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide When you select Telecom Profile, you will get the option to configure Unicast parameters. See Figure 12 on page 35. The unicast parameters include the following: Delay Range—Range for delay request or response event message rate. Options...
  • Page 51: Figure 12: Timing Server Config Page-Ptp Pane-Telecom Profile

    Best Master Clock (BMC) algorithm operation. The Domain Number field specifies the domain number which the TCA8000 or TCA8500 Timing Server has been assigned to. Enter a value within the range of 0...
  • Page 52 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide In the Two Step field, select “no” to enable One-Step clock, or select “yes” to enable Two-Step clock. In the Log Mean Delay Req Interval field, select a minimum mean time interval at which you want the Timing Server to respond to successive Delay Request packets from a slave clock.
  • Page 53: Setting Ntp Parameters

    Slave List window. Setting NTP Parameters The TCA8000 and TCA8500 Timing Servers support using the NTP to synchronize time. You can define the NTP association details and the MD5 key list to configure NTP. Enabling the NTP Support on page 37...
  • Page 54: Creating An Ntp Association Entry

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 13: Timing Server Admin Page—Config Pane In the PTP/NTP Config field, select the NTP option button. Click the Apply button. A dialog box stating “System reboot is required to make changes effective. Do you want to reboot?”...
  • Page 55: Figure 14: Timing Server Config Page-Ntp Pane

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server NOTE: You can add only a maximum of 20 NTP association entries. Each NTP association entry should have a unique IPv4 address configured. Log in to the Timing Server as Admin or Read/Write user.
  • Page 56: Modifying An Existing Ntp Association Entry

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide In the Address field, enter the IPv4 address for the association entry. The IPv4 address depends on the value selected from the Mode list. Mode Valid IPv4 Address Broadcast Class D or broadcast address of a local interface.
  • Page 57: Deleting An Existing Ntp Association Entry

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server Locate the NTP tab across the top tabs of the Config page. See Figure 14 on page Click the Add button to add a new NTP association entry. Click the Save button to save the changes.
  • Page 58: Configuring Alarms

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Configuring Alarms You can specify how you want the TCA8000 or TCA8500 Timing Server to handle alarms that occur during operation. To configure the alarms: Click the Admin tab. The Admin page appears.
  • Page 59: Figure 15: Timing Server Admin Page-Alarm Pane (Ptp)

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server Figure 15: Timing Server Admin Page—Alarm Pane (PTP) Copyright © 2017, Juniper Networks, Inc.
  • Page 60: Configuring Traps

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 16: Timing Server Admin Page—Alarm Pane (NTP) Configuring Traps The TCA8000 and TCA8500 Timing Servers can be configured to send event information to trap destinations on a network. Specifying SNMPv3 Contacts on page 45...
  • Page 61: Specifying Snmpv3 Contacts

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server Specifying SNMPv3 Contacts You can configure the TCA8000 or TCA8500 Timing Server to send alarm information to SNMP community files. To configure the Timing Server to send information to community files: Click the Config tab.
  • Page 62: Creating Trap Targets

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Creating Trap Targets To create a Trap destination (see Figure 17 on page 45): Click the Config tab. Locate the Trap tab across the top of the Config page. Click the Add button.
  • Page 63: Creating Snmpv3 Users

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server Creating SNMPv3 Users The TCA8000 and TCA8500 Timing Servers support security measures in SNMPv3. To create SNMPv3 users: Click the Config tab. The Config page appears. Click the SNMPv3 section across the top of the Config page. See Figure 18 on page Click the Add button.
  • Page 64: Editing Snmpv3 Users

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 18: Timing Server Config Page—SNMPv3 Pane Editing SNMPv3 Users To edit SNMPv3 users: Click the Config tab. The Config page appears. Click the SNMPv3 tab. See Figure 18 on page Click the V3User entry to be modified.
  • Page 65: Managing Tca User Accounts

    Admin user. Juniper Networks assigns a default user account (admin/admin) with login class as Admin to a TCA8000 or TCA8500 Timing Server for logging in to the Timing Server. This Admin user account allows the administrator to create and manage multiple user accounts with login class as Read-Only and Read/Write.
  • Page 66: Modifying An Existing User Account

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 19: Timing Server Config Page—Users Pane Click the Add button. In the Username field, enter the username for the new user account. In the Password field, enter the password for the new user account.
  • Page 67: Deleting An Existing User Account

    All active sessions for the deleted user are logged out. Changing the Login Password for Read/Write User The TCA8000 and TCA8500 timing servers allow Read/Write users to change their password configured and shared by the TCA Admin user. Copyright © 2017, Juniper Networks, Inc.
  • Page 68: Figure 20: Timing Server Config Page-Profile Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide To change your (Read/Write user) password: Log in to the Timing Server as Read/Write user. Click the Config tab. Locate the Profile tab across the top tabs of the Config page. See Figure 20 on page Figure 20: Timing Server Config Page—Profile Pane...
  • Page 69: Configuring User Authentication Through Radius

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server Configuring User Authentication through RADIUS The TCA 8000 and TCA 8500 Timing Servers support RADIUS server authentication, local authentication, or both based on the configured authentication order to authenticate the user logging in to the Timing Server.
  • Page 70: Figure 21: Timing Server Config Page-Radius Pane (Authentication)

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Management of multiple user credentials on remote machine for detailed logging. Centralized user information and authentication process at one server. No loss of user information due to Timing Server damage. To configure user authentication process: Click the Config tab.
  • Page 71: Adding A New Radius Authentication Server Entry

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server Select the authentication order. Click the Apply button to apply the configured authentication order. The following sections describe RADIUS authentication server configuration and authentication order configuration: Adding a New RADIUS Authentication Server Entry on page 55...
  • Page 72: Deleting A Radius Authentication Server Entry

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Deleting a RADIUS Authentication Server Entry To delete a RADIUS authentication server entry from the authentication server list: Click the Config tab. Locate the RADIUS tab across the top tabs of the Config page. See...
  • Page 73: Configuring Radius Accounting

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server radius—To authenticate the user using the configured RADIUS authentication servers. local—To authenticate the user using local settings. In the second drop box, select the type of authentication to be performed on failure or unavailability of initial authentication.
  • Page 74: Figure 22: Timing Server Config Page-Radius Pane (Accounting)

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide No loss of usage history of users due to Timing Server damage. To configure RADIUS accounting: Click the Config tab. Locate the RADIUS tab across the top tabs of the Config page. See Figure 22 on page Figure 22: Timing Server Config Page—RADIUS Pane (Accounting)
  • Page 75: Adding A New Radius Accounting Server Entry

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server In the RADIUS Accounting Level field, select the type of accounting information to be logged in the RADIUS accounting server. Click the Apply button to apply the configured RADIUS accounting level.
  • Page 76: Modifying Radius Accounting Server Entry Details

    Click the Save button to save the changes done in the selected RADIUS accounting server entry. Specifying Recipients for Alarm E-Mail Notifications The TCA8000 and TCA8500 Timing Servers can e-mail alarm event messages directly to users. Adding a User to the E-Mail List on page 60...
  • Page 77: Figure 23: Timing Server Admin Page-Alarm Pane (Ptp)

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server In the Alarm Email Recipients section: In the SMTP field, enter the IP Address or domain name of the e-mail server the Timing Server will use to send e-mail messages. In the User x field, enter the IP address or domain name of the user to which the Timing Server will send alarm event information.
  • Page 78: Removing A User From The Alarm Event Recipient List

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 24: Timing Server Admin Page—Alarm Pane (NTP) Removing a User from the Alarm Event Recipient List To remove a user from the list of recipients who receive alarm events: Click the Admin tab.
  • Page 79: Resetting Factory Defaults

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server Resetting Factory Defaults The TCA8000 and TCA8500 Timing Server parameters can be set to the factory default parameters. To reset the unit to the factory default parameters: Click the Admin tab.
  • Page 80: Stopping And Restarting The Tca8000 Or Tca8500 Timing Server

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Stopping and Restarting the TCA8000 or TCA8500 Timing Server You can reboot the TCA8000 or TCA8500 Timing Server, or perform a clean power down by halting all the processes running on the Timing Server. To reboot or halt the Timing Server: Click the Admin tab.
  • Page 81: Figure 27: Timing Server Admin Page-Upgrade Pane Showing The New

    Chapter 3: Configuring a TCA8000 or TCA8500 Timing Server Figure 27: Timing Server Admin Page—Upgrade Pane Showing the New Image Copyright © 2017, Juniper Networks, Inc.
  • Page 82 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 83: Upgrading The Tca8000 And Tca8500 Software

    Mechanism on page 73 Upgrade Requirements The TCA8000 and TCA8500 Timing Servers are shipped with software pre-installed and ready to be configured when the Timing Server is powered on. To upgrade the software you must connect to the Timing Server using the GUI or a Telnet connection.
  • Page 84: Selecting Between The Pre-Installed Software Images Using A Gui/Browser

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Selecting Between the Pre-Installed Software Images Using a GUI/Browser The TCA8000 and TCA8500 Timing Servers ship with both a T1 and E1 software image installed in the two internal non-volatile memory partitions. By default, the TCA8000 and TCA8500 Timing Servers use the E1 interface type.
  • Page 85: Upgrading The Software Using A Gui/Browser

    TFTP or FTP server. For example, TCA8K-Fridaytel3-PTP-E1. Enter the name of the Juniper supplied software image file with the file path if the image is to be downloaded from the SCP server.
  • Page 86 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide NOTE: Two flash partitions are allocated to store software images. These can be used to store the same images or two different images should you wish to revert to a previous version.
  • Page 87: Selecting Between The Pre-Installed Software Images Using The Cli

    Selecting Between the Pre-Installed Software Images Using the CLI The TCA8000 and TCA8500 Timing Servers ship with both T1 and E1 software images installed in the two internal non-volatile memory partitions. By default, the TCA8000 and TCA8500 Timing Servers use the E1 interface type. Use the...
  • Page 88: Upgrading The Software Using The Cli

    Software Using the CLI” on page 72 Upgrading the Software Using the CLI To upgrade the software using the CLI: Verify that the TCA8000 and TCA8500 Timing Server is powered on. Connect to the Timing Server over a Telnet application. >telnet 10.1.0.42 Enter the login and password.
  • Page 89: Selecting Between The Pre-Installed Software Images Using The Hardware

    Selecting Between the Pre-Installed Software Images Using the Hardware Mechanism The TCA8000 and TCA8500 Timing Servers are shipped with both T1 and E1 software images installed in the two internal non-volatile memory partitions. By default, the Copyright © 2017, Juniper Networks, Inc.
  • Page 90 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide TCA8000 and TCA8500 Timing Servers use the E1 interface type and the active software image is present in the partition 1. The LCD screen displays the partition 1 as Primary and the partition 2 as Secondary under the Admin menu.
  • Page 91: Understanding The Tca8000 And Tca8500 Login Page

    TCA8500 Graphical User Interface (GUI) Understanding the TCA8000 and TCA8500 Login Page on page 77 Understanding the TCA8000 and TCA8500 System Status Page on page 81 Understanding the TCA8000 and TCA8500 Config Page on page 99 Understanding the TCA8000 and TCA8500 Admin Page on page 129...
  • Page 92 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 93: Understanding The Tca8000 And Tca8500 Login Page

    CHAPTER 5 Understanding the TCA8000 and TCA8500 Login Page This chapter describes the Login page for the Juniper Networks TCA8000 and TCA8500 Timing Servers. The following topics are discussed: Login Page Description on page 77 Accessing the Login Page on page 77...
  • Page 94: Understanding The Login Page

    Figure 29: TCA8000 or TCA8500 Login Page Understanding the Login Page Table 4 on page 78 describes the elements that appear in the Login page of the TCA8000 and TCA8500 Timing Servers. NOTE: After the Login page opens, select the Refresh button in the browser to update the page.
  • Page 95 Chapter 5: Understanding the TCA8000 and TCA8500 Login Page Table 4: Elements on the Timing Server Login Page (continued) Element Description Forgot password Admin users will be prompted to contact JTAC with the MAC address to get the master password.
  • Page 96 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 4: Elements on the Timing Server Login Page (continued) Element Description Alarm Status Indicates whether there are active alarms in effect. Model Specifies the Juniper Networks Timing Server model. Location Displays the location of the Timing Server.
  • Page 97: Understanding The Tca8000 And Tca8500 System Status Page

    CHAPTER 6 Understanding the TCA8000 and TCA8500 System Status Page This chapter describes the information provided on the TCA8000 or TCA8500 Status page. The following topics are addressed: Understanding System LEDs on page 81 Status Page Description on page 82...
  • Page 98: Status Page Description

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Status Page Description The Status page provides operational and connectivity information for TCA8000 and TCA8500 Timing Servers. Accessing the Status Page To access the Status page: Log into a TCA8000 or TCA8500 Timing Server.
  • Page 99: Understanding The Status Page

    Chapter 6: Understanding the TCA8000 and TCA8500 System Status Page Understanding the Status Page The Status Page–System Pane on page 83 The Status Page—Alarm Pane on page 85 The Status Page—E1 Pane on page 86 The Status Page—Timing Pane on page 88 The Status Page—PTP Pane on page 90...
  • Page 100 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 5: Elements on the Timing Server Status Page—System Pane (continued) Element Description Model The model name of your Timing Server. Location Indicates the physical location where the Timing Server is installed.
  • Page 101: The Status Page-Alarm Pane

    Chapter 6: Understanding the TCA8000 and TCA8500 System Status Page The Status Page—Alarm Pane The Alarm pane provides valuable information about the health of the system. The Alarm pane provides the necessary information to identify and analyze issues that may be caused as a result of a system problem or an issue external to the system.
  • Page 102: The Status Page-E1 Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide The Status Page—E1 Pane Figure 33: Timing Server Status Page—E1 Pane Table 7 on page 86 describes the elements that appear on the Status page—E1 Pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 103 Chapter 6: Understanding the TCA8000 and TCA8500 System Status Page Table 7: Elements on the Timing Server Status Page—E1 Pane (continued) Element Description Frame/Line Coding Describes the framing status of the E1 output ports on the Timing Server as the follows:...
  • Page 104: The Status Page-Timing Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide The Status Page—Timing Pane Figure 34: Timing Server Status Page—Timing Pane Table 8 on page 88 describes the elements that appear on the Status page—Timing Pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 105 Chapter 6: Understanding the TCA8000 and TCA8500 System Status Page Table 8: Elements on the Timing Server Status Page—Timing Pane (continued) Element Description Current Sync Source Indicates the reference source the Timing Server uses for synchronization. Input Quality Input time accuracy, Stratum 1 to 3...
  • Page 106: The Status Page-Ptp Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 8: Elements on the Timing Server Status Page—Timing Pane (continued) Element Description Configured Protocol Indicates the current protocol support enabled in the Timing Server: PTP—PTP support is enabled NTP—NTP support is enabled The Status Page—PTP Pane...
  • Page 107 Chapter 6: Understanding the TCA8000 and TCA8500 System Status Page Table 9: Elements on the Timing Server Status Page—PTP Pane (continued) Element Description Port Status Indicates the current state of the PTP port. The values are: PTP_STATE_INITIALIZING PTP_STATE_FAULTY PTP_STATE_DISALBED PTP_STATE_LISTENING...
  • Page 108 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 9: Elements on the Timing Server Status Page—PTP Pane (continued) Element Description Port Number Indicates the port number of the Grandmaster the PTP communicates with. GM Current UTC Offset Displays the offset between TAI and UTC for the Grandmaster clock. When the Grandmaster is locked to GPS.
  • Page 109: The Status Page-Ntp Pane

    Chapter 6: Understanding the TCA8000 and TCA8500 System Status Page Table 9: Elements on the Timing Server Status Page—PTP Pane (continued) Element Description Deny_GRANT_UNICAST_Announce_TX Indicates the number of Deny_GRANT_UNICAST_Announce_TX messages. Deny_GRANT_UNICAST_Sync_TX Indicates the number of Deny_GRANT_UNICAST_Sync_TX messages. Deny_GRANT_UNICAST_Delay_Resp_TX Indicates the number of Deny_GRANT_UNICAST_Delay_Resp_TX messages.
  • Page 110: Table 10: Elements On The Timing Server Status Page-Ntp Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 10 on page 94 describes the elements that appear on the Status page—NTP Pane of the TCA8000 and TCA8500 Timing Servers. Table 10: Elements on the Timing Server Status Page—NTP Pane...
  • Page 111: The Status Page-Gps Pane (When Gps Option Is Connected)

    Chapter 6: Understanding the TCA8000 and TCA8500 System Status Page Table 10: Elements on the Timing Server Status Page—NTP Pane (continued) Element Description Broadcastdelay Indicates the round trip delay (in seconds) between the broadcast NTP servers. Authdelay Indicates the round trip delay (in seconds) between the authentication NTP servers.
  • Page 112: Table 11: Elements On The Timing Server Status Page-Gps Pane

    Indicates whether the anti-jamming functionality of the Resolution SMT GPS Timing Receiver is enabled or disabled. NOTE: This field is visible only if the TCA8000 and TCA8500 Timing Servers use the Resolution SMT GPS Timing Receiver. Position Indicates the coordinates of the Timing Server antenna.
  • Page 113: The Status Page-Resource Pane

    Chapter 6: Understanding the TCA8000 and TCA8500 System Status Page The Status Page—Resource Pane Figure 38: Timing Server Status Page—Resource Pane Table 12 on page 97 describes the elements that appear on the Status page—Resource Pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 114 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 12: Elements on the Timing Server Status Page—Resource Pane (continued) Element Description Interface Statistics Displays the following interface statistics information: Rx/Tx Byte(s)—Total number of transmitted or received bytes. Rx/Tx Packet(s)—Total number of transmitted or received packets.
  • Page 115: Understanding The Tca8000 And Tca8500 Config Page

    Understanding the Config Page on page 100 Config Page Description The Config pages enable you to change the IP address assigned to your TCA8000 or TCA8500 Timing Server, change the sync source priority, configure T1 output ports, set SNMP access parameters, and adjust the PTP or NTP parameters to be used by the Timing Server, manage user accounts, and configure RADIUS accounting and authentication servers.
  • Page 116: Understanding The Config Page

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 39: Timing Server Config Page—Network Pane NOTE: After the Config page opens, click the Refresh button in your browser. This will update the page. If the NTP support is enabled in the Timing Server, the Config page displays the NTP tab instead of the PTP tab and also displays the MD5 tab.
  • Page 117: The Config Page-Network Pane

    Chapter 7: Understanding the TCA8000 and TCA8500 Config Page The Config Page—Users Pane on page 122 The Config Page—Profile Pane on page 123 The Config Page—RADIUS Pane on page 125 The Config Page—Network Pane Figure 40: Timing Server Config Page—Network Pane Table 13 on page 101 describes the elements that appear on the Config page—Network...
  • Page 118 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 13: Elements on the Timing Server Config Page—Network Pane (continued) Element Description Gateway The IP address of the gateway the Timing Server uses to communicate across the network. NOTE: TCA supports only one default gateway for both eth0 and eth1 interfaces.
  • Page 119: The Config Page-Timing Pane

    Chapter 7: Understanding the TCA8000 and TCA8500 Config Page Table 13: Elements on the Timing Server Config Page—Network Pane (continued) Element Description Mode Select a mode to be used by the Timing Server to obtain an IP address for the VLAN.
  • Page 120: Table 14: Elements On The Timing Server Config Page-Timing Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 14: Elements on the Timing Server Config Page—Timing Pane Element Description Timing Config Section This section allows the user to configure the timing output options on the Timing Server. PPS Squelch Allows you to turn on or off the PPS squelch.
  • Page 121 Allows you to set the signal strength display format to be either AMU or dBHz NOTE: This field is not visible if the TCA8000 and TCA8500 Timing Servers use the Resolution SMT GPS Timing Receiver. The AMU is not an industry standard unit of measurement.
  • Page 122: The Config Page-E1 Pane

    This section allows you to enable or disable the anti-jamming capability of the Resolution SMT GPS Timing Receiver. NOTE: This section is visible only if the TCA8000 and TCA8500 Timing Servers use the Resolution SMT GPS Timing Receiver. Anti-Jamming Allows you to enable or disable the anti-jamming capability of the Resolution SMT GPS Timing Receiver.
  • Page 123 Chapter 7: Understanding the TCA8000 and TCA8500 Config Page Table 15: Elements on the Timing Server Config Page—E1 Pane (continued) Element Description Port Port number. Mode Describes E1 port mode as BITS. Frame Describes E1 Framing modes: CRC4 = Common Channel Signaling (CCS) +CRC4.
  • Page 124 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 15: Elements on the Timing Server Config Page—E1 Pane (continued) Element Description Frame Allows user to configure E1 Framing modes: CRC4 = Common Channel Signaling (CCS) +CRC4. No CRC4 = Common Channel Signaling (CCS).
  • Page 125 Chapter 7: Understanding the TCA8000 and TCA8500 Config Page Table 15: Elements on the Timing Server Config Page—E1 Pane (continued) Element Description Line Build Out (LBO) E1 Line Build Out (DB): –7.5dB –15dB –22.5dB Tx Clock Source Allows user to configure Tx clock source. For the current software release, only Internal is supported.
  • Page 126: The Config Page-Ptp Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide The Config Page—PTP Pane Figure 43: Timing Server Config Page—PTP Pane NOTE: You can view this pane only if the PTP support is enabled in the Timing Server. When you select Telecom Profile, you will get the option to configure Unicast parameters.
  • Page 127: Figure 44: Timing Server Config Page-Ptp Pane-Telecom Profile

    Chapter 7: Understanding the TCA8000 and TCA8500 Config Page Figure 44: Timing Server Config Page—PTP Pane—Telecom Profile Table 16 on page 111 describes the elements that appear on the Config page—PTP pane of the TCA8000 and TCA8500 Timing Servers. Table 16: Elements on the Timing Server Config Page—PTP Pane...
  • Page 128 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 16: Elements on the Timing Server Config Page—PTP Pane (continued) Element Description Priority 1 Allows you to enter a value within the range of 0 through 254 to configure the Priority 1 parameter of the Timing Server for proper Best Master Clock (BMC) algorithm operation.
  • Page 129 Chapter 7: Understanding the TCA8000 and TCA8500 Config Page Table 16: Elements on the Timing Server Config Page—PTP Pane (continued) Element Description Log Mean Sync Interval Allows you to select a mean time interval between successive Sync messages. The default value is 32 pps.
  • Page 130 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 16: Elements on the Timing Server Config Page—PTP Pane (continued) Element Description Delay Range Select the range for delay request or response event message rate. The available options are: 1 packet/64sec...
  • Page 131: Tca8000 And Tca8500 Timing Server Configurable Profiles

    Chapter 7: Understanding the TCA8000 and TCA8500 Config Page Table 16: Elements on the Timing Server Config Page—PTP Pane (continued) Element Description Slave List Section This section allows you to add or delete the Timing Clients (Slaves) for the Timing Server through which the Grandmaster sends or receives event messages.
  • Page 132: Table 17: Configuration For Each Profile

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Sends one ARP request for slave every approximately 128 seconds when unicast continuous enable case. Sends one ARP request to gateway ip address for every 1 minute when unicast continuous enable case.
  • Page 133: The Config Page-Ntp Pane

    Chapter 7: Understanding the TCA8000 and TCA8500 Config Page The Config Page—NTP Pane Figure 45: Timing Server Config Page—NTP Pane NOTE: You can view this pane only if the NTP support is enabled in the Timing Server. Table 18 on page 117 describes the elements that appear on the Config page—NTP pane...
  • Page 134 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 18: Elements on the Timing Server Config Page—NTP Pane (continued) Element Description Delete button Click to delete the selected NTP entry. NOTE: Timing Server should be restarted if a manycast server NTP entry is deleted.
  • Page 135: The Config Page-Trap Pane

    Chapter 7: Understanding the TCA8000 and TCA8500 Config Page Table 18: Elements on the Timing Server Config Page—NTP Pane (continued) Element Description Generate button Click to generate MD5 key list by using the system command ntp-keygen. This generated key list is stored in the /etc/config/ntp/tempkeys path.
  • Page 136: Table 19: Elements On The Timing Server Config Page-Trap Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 19: Elements on the Timing Server Config Page—Trap Pane Element Description SNMP Section This section allows you to set the SNMP contact parameters to be used by the Timing Server.
  • Page 137: The Config Page-Snmpv3 Pane

    Chapter 7: Understanding the TCA8000 and TCA8500 Config Page The Config Page—SNMPv3 Pane Figure 47: Timing Server Config Page—SNMPv3 Pane Table 20 on page 121 describes the elements that appear on the Config page—SNMPv3 pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 138: The Config Page-Users Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 20: Elements on the Timing Server Config Page—SNMPv3 Pane (continued) Element Description Auth Phrase Create an authentication password for this user. The password must be six or more characters long.
  • Page 139: The Config Page-Profile Pane

    Chapter 7: Understanding the TCA8000 and TCA8500 Config Page NOTE: For Read/Write users, the Profile pane is available instead of the Users pane. The Users pane is visible only to the Admin user. For information about the Profile pane, see “The Config Page—Profile Pane”...
  • Page 140: Figure 49: Timing Server Config Page-Profile Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 49: Timing Server Config Page—Profile Pane Table 22 on page 124 describes the elements that appear on the Config page—Profile pane of the TCA8000 and TCA8500 Timing Servers. NOTE: For the Admin user, Users pane is available instead of the Profile pane.
  • Page 141: The Config Page-Radius Pane

    Chapter 7: Understanding the TCA8000 and TCA8500 Config Page The Config Page—RADIUS Pane Figure 50: Timing Server Config Page—RADIUS Pane Table 23 on page 125 describes the elements that appear on the Config page—RADIUS pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 142 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 23: Elements on the Timing Server Config Page—RADIUS Pane (continued) Element Description Port Enter the port through which the specified RADIUS authentication server is contacted for user authentication. The default port number is 1812.
  • Page 143 Chapter 7: Understanding the TCA8000 and TCA8500 Config Page Table 23: Elements on the Timing Server Config Page—RADIUS Pane (continued) Element Description Retry Enter the number of attempts should be made for contacting the specified RADIUS accounting server. The value ranges from 1 through 10. The default value is 3.
  • Page 144 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 145: Understanding The Tca8000 And Tca8500 Admin Page

    CHAPTER 8 Understanding the TCA8000 and TCA8500 Admin Page This chapter describes the Admin page for the Juniper Networks TCA8000 and TCA8500 Timing Servers. The following topics are addressed: Admin Page Description on page 129 Accessing the Admin Page on page 129...
  • Page 146: The Admin Page-Password Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide The Admin Page—Upgrade Pane on page 137 The Admin Page—Config Pane on page 139 The Admin Page—Remote Log Pane on page 141 The Admin Page—Password Pane Figure 51: Timing Server Admin Page—Password Pane Table 24 on page 130 describes the elements that appear on the Admin page—Password...
  • Page 147: The Admin Page-Alarm Pane

    Chapter 8: Understanding the TCA8000 and TCA8500 Admin Page The Admin Page—Alarm Pane Figure 52: Timing Server Admin Page—Alarm Pane (PTP) Copyright © 2017, Juniper Networks, Inc.
  • Page 148: Figure 53: Timing Server Admin Page-Alarm Pane (Ntp)

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 53: Timing Server Admin Page—Alarm Pane (NTP) Table 25 on page 132 describes the elements that appear on the Admin page—Alarm pane of the TCA8000 and TCA8500 Timing Servers. Table 26 on page 133 describes the alarms.
  • Page 149: Table 26: Description Of Alarm Names

    Chapter 8: Understanding the TCA8000 and TCA8500 Admin Page Table 25: Elements on the Timing Server Admin Page—Alarm Pane (continued) Element Description Write Log Check this box for the Timing Server to record the alarm in the local log file.
  • Page 150 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 26: Description of Alarm Names (continued) Alarm Name Description OVEN_TEMP_RANGE_HIGH Indicates that the secondary oscillator oven temperature is greater than the set point temperature. This is only a status indicator as there is no impact on the oscillator primary oven control or its stability.
  • Page 151 Chapter 8: Understanding the TCA8000 and TCA8500 Admin Page Table 26: Description of Alarm Names (continued) Alarm Name Description LINK_DOWN Indicates that one of the Ethernet ports is down. LINK_UP Indicates that one of the Ethernet ports is up. LOG_THRSHOLD_EXCEEDED Indicates that log files (auth, daemon and event) size exceeds the configured threshold value on system.
  • Page 152: The Admin Page-Service Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide The Admin Page—Service Pane Figure 54: Timing Server Admin Page—Service Pane Table 27 on page 136 describes the elements that appear on the Admin page—Service pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 153: The Admin Page-Upgrade Pane

    Chapter 8: Understanding the TCA8000 and TCA8500 Admin Page Table 27: Elements on the Timing Server Admin Page—Service Pane (continued) Element Description Standard and Secure HTTP Allows you to use either standard or secure HTTP to access the web server on the Timing Server.
  • Page 154 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 28: Elements on the Timing Server Admin Page—Upgrade Pane (continued) Element Description Select to download the upgrade or downgrade image from the FTP server. Select to download the upgrade or downgrade image from the SCP server.
  • Page 155: The Admin Page-Config Pane

    Chapter 8: Understanding the TCA8000 and TCA8500 Admin Page The Admin Page—Config Pane Figure 56: Timing Server Admin Page—Config Pane Table 29 on page 139 describes the elements that appear on the Admin page—Config pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 156 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 29: Elements on the Timing Server Admin Page—Config Pane (continued) Element Description Restore SSL Certificate Allows you to download a customized certificate file of .pem format. The file is downloaded locally without using any protocol.
  • Page 157: The Admin Page-Remote Log Pane

    Chapter 8: Understanding the TCA8000 and TCA8500 Admin Page Table 29: Elements on the Timing Server Admin Page—Config Pane (continued) Element Description PTP/NTP Config Select an option button to enable the corresponding protocol support in the Timing Server. PTP—Enables the PTP support.
  • Page 158: Table 30: Elements On The Timing Server Admin Page-Remote Log Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 30 on page 142 describes the elements that appear on the Admin page—Remote Log pane of the TCA8000 and TCA8500 Timing Servers. Table 30: Elements on the Timing Server Admin Page—Remote Log Pane...
  • Page 159: Understanding The Tca8000 And Tca8500 Debug Tool Page

    CHAPTER 9 Understanding the TCA8000 and TCA8500 Debug Tool Page This chapter describes the Debug Tool page of the Juniper Networks TCA8000 and TCA8500 Timing Servers. The following topics are addressed: Debug Tool Page Description on page 143 Accessing the Debug Tool Page on page 143...
  • Page 160: The Debug Tool Page-Processes Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide The Debug Tool Page—Processes Pane Figure 58: Timing Server Debug Tool Page—Processes Pane Table 31 on page 144 describes the elements that appear on the Debug Tool page—Processes pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 161: The Debug Tool Page-Kernel Logs Pane

    Chapter 9: Understanding the TCA8000 and TCA8500 Debug Tool Page Table 31: Elements on the Timing Server Debug Tool Page—Processes Pane (continued) Element Description Refresh Refreshes the running processes page. The Debug Tool Page—Kernel Logs Pane Figure 59: Timing Server Debug Tool Page—Kernel Logs Pane Table 32 on page 145 describes the elements that appear on the Debug Tool page—Kernel...
  • Page 162: Figure 60: Timing Server Debug Tool Page-Registers Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 60: Timing Server Debug Tool Page—Registers Pane Table 33 on page 146 describes the elements that appear on the Debug Tool page—Registers pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 163: Understanding The Tca8000 And Tca8500 Log Page

    CHAPTER 10 Understanding the TCA8000 and TCA8500 Log Page This chapter describes the Log page of the Juniper Networks TCA8000 and TCA8500 Timing Servers. The following topics are addressed: Log Page Description on page 147 Accessing the Log Page on page 147...
  • Page 164: The Log Page-Eventlog Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide The Log Page—AuthLog Pane on page 150 The Log Page—Daemon Pane on page 151 The Log Page—EventLog Pane Figure 61: Timing Server Log Page—EventLog Pane Table 34 on page 148 describes the elements that appear on the Log page—EventLog pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 165: The Log Page-Syslog Pane

    Chapter 10: Understanding the TCA8000 and TCA8500 Log Page Table 34: Elements on the Timing Server Log Page—EventLog Pane (continued) Element Description Delete Click to delete the selected event log archive file from system. The Log Page—SysLog Pane The Syslog displays internal system level messages which indicate the operational state and status of the Timing Server software applications.
  • Page 166: The Log Page-Authlog Pane

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide The Log Page—AuthLog Pane The AuthLog pane provides a history of login events. Figure 63: Timing Server Log Page—AuthLog Pane Table 36 on page 150 describes the elements that appear on the Log page—AuthLog pane of the TCA8000 and TCA8500 Timing Servers.
  • Page 167: The Log Page-Daemon Pane

    Chapter 10: Understanding the TCA8000 and TCA8500 Log Page Table 36: Elements on the Timing Server Log Page—AuthLog Pane (continued) Element Description Delete Click to delete the selected auth log archive file from system. The Log Page—Daemon Pane The Daemon log displays the internal operating PTP or NTP level messages which indicate the operational state and status of the PTP or NTP.
  • Page 168 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 37: Elements on the Timing Server Log Page—Daemon Pane (continued) Element Description Send Click to send the daemon logs to the provided e-mail address. Archive files Lists the daemon log archive files.
  • Page 169: Troubleshooting A Tca8000 Or Tca8500 Timing Server

    PART 5 Troubleshooting a TCA8000 or TCA8500 Timing Server Troubleshooting a TCA8000 or TCA8500 Timing Server on page 155 Copyright © 2017, Juniper Networks, Inc.
  • Page 170 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 171: Troubleshooting A Tca8000 Or Tca8500 Timing Server

    CHAPTER 11 Troubleshooting a TCA8000 or TCA8500 Timing Server If you need post sales technical support, it is available through the Juniper Networks Technical Assistance Center (JTAC). For information about contacting JTAC, see “Warranty and Support” on page 225. Event States and Alarm Types on page 155...
  • Page 172: Table 40: Troubleshooting The Tca8000 Or Tca8500 Timing Server Using The Event Log

    Troubleshooting the TCA8000 or TCA8500 Timing Server Using the Event Log Table 40 on page 156 to identify which actions to perform when an event is reported in the event log. Table 40: Troubleshooting the TCA8000 or TCA8500 Timing Server Using the Event Log Event Type Description...
  • Page 173 Chapter 11: Troubleshooting a TCA8000 or TCA8500 Timing Server Table 40: Troubleshooting the TCA8000 or TCA8500 Timing Server Using the Event Log (continued) Event Type Description Action GPS_RECEIVER_INACTIVE Transient Internal communication to the GPS For TCA8500 only: Receiver failed to respond.
  • Page 174 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 40: Troubleshooting the TCA8000 or TCA8500 Timing Server Using the Event Log (continued) Event Type Description Action TE1_AIS Transient The Rx input has detected Alarm This is being transmitted from the Indication Signal (AIS) alarm.
  • Page 175 Chapter 11: Troubleshooting a TCA8000 or TCA8500 Timing Server Table 40: Troubleshooting the TCA8000 or TCA8500 Timing Server Using the Event Log (continued) Event Type Description Action FREQ_ACQUIRING Transient System tries to adjust the local This is a positive indication of sync oscillator based on the input source source availability.
  • Page 176 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 177: Appendixes

    PART 6 Appendixes Using Telnet with the TCA8000 and TCA8500 Timing Servers on page 163 Using the CLI to Configure PTP and Network Interface Parameters on page 189 Using the CLI to Configure NTP Parameters on page 209 Using the CLI to Configure User Authentication and RADIUS Accounting on page 215...
  • Page 178 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 179: Appendix A Using Telnet With The Tca8000 And Tca8500 Timing Servers

    Using Telnet with the TCA8000 and TCA8500 Timing Servers Use Telnet to access the Juniper Networks TCA8000 or TCA8500 Timing Server to configure and set operating parameters. This appendix addresses the following topics: Accessing the Timing Server Using the CLI on page 163...
  • Page 180: Changing The Ip Address Of The Timing Server Using The Cli

    The IP address should be changed prior to installing on a network. See “Reserving an IP Address for the TCA8000 or TCA8500 Timing Server” on page 12 for additional information on how to reserve an IP address for the Timing Server.
  • Page 181: Resetting The Passwords Of Both Admin User Account And Enable Mode To Factory Defaults

    Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers At the IP address prompt, enter the IP address to be assigned to the unit and press Enter. The current IP address is shown in the brackets <>. At the prompt, type exit, save your changes, and exit enable mode or type help to view additional commands.
  • Page 182: Using The Cli To View Status And Configuration Parameters

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide To reset passwords through hardware mechanism: Press the Menu button in the front panel of the Timing Server to display menus in the LCD screen. Press the appropriate SELECT buttons in the front panel to select Admin menu from the displayed menus.
  • Page 183 Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers Table 41: CLI Viewing Options (continued) Command Description Supported Users help Displays available list of commands Admin Read/Write Read-Only history Displays a list of previously run commands Admin Read/Write...
  • Page 184 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 41: CLI Viewing Options (continued) Command Description Supported Users show all-configuration Displays the current configurations of the Admin TCA system. Read/Write Read-Only NOTE: Only the configurations available in the config.dat file are displayed with appropriate fields.
  • Page 185 Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers Table 41: CLI Viewing Options (continued) Command Description Supported Users show holdover-state Indicates whether the TCA system remains Admin in the holdover state or changes to the Read/Write internal state after 24 hours of holdover state...
  • Page 186 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 41: CLI Viewing Options (continued) Command Description Supported Users show physical-memory Displays physical memory details Admin Read/Write Read-Only show protocol-support Displays the protocol enabled in the Timing Admin Server. Read/Write...
  • Page 187 Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers Table 41: CLI Viewing Options (continued) Command Description Supported Users show snmp-v3 user Displays SNMPv3 user information Admin Read/Write Read-Only show sync-src-priority Displays the current Sync Source priority list...
  • Page 188: Viewing An Option In The Cli

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 41: CLI Viewing Options (continued) Command Description Supported Users show users Displays details (username, class and Admin email-id) of Read-Only and Read/Write users. Viewing an Option in the CLI To look at an option in the CLI: Launch a Telnet session At the prompt, type show option and then press Enter.
  • Page 189 Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users backup scp Backs up the configuration file (config.dat) in the specified path Admin of the SCP server.
  • Page 190 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users config 1/5MHz Selects between 1MHz vs. 5MHz output on the 5/1 MHz port. Admin Read/Write config accounting Enables or disables RADIUS accounting in the Timing Server.
  • Page 191 Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users config cli-banner-file Downloads the specified text file from the mentioned path of Admin the configured Secure Copy Protocol (SCP) server to the /etc/config/cli_banner.txt path for customizing the CLI banner.
  • Page 192 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users config dns1 Configures the second DNS server IP. Admin Read/Write config domain Configures the domain. {domain name} Admin Read/Write...
  • Page 193 Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users config eth1 ip-mode Selects the IP mode for the Ethernet 1 (LAN2) port between Admin Static and DHCP.
  • Page 194 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users config ntp add broadcast Creates an NTP association entry for the specified IPv4 address Admin with the NTP mode set to Broadcast. You can define the...
  • Page 195 Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users config ptp gm disable Disables the PTP protocol. Admin Read/Write config ptp gm domain Configures the PTP domain number for the Timing Client.
  • Page 196 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users config ptp unicast add Adds the IP address of a Timing Client (Slave) through which Admin the Grandmaster sends or receives event messages.
  • Page 197 Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users config snmp readonly-community Configures the SNMP read only community. Admin Read/Write config snmp readwrite-community Configures the SNMP read and write community.
  • Page 198 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users config sync-src-priority Configures the highest priority synchronization source that the Admin Timing Server should use. Choices include: gps, e1, or internal.
  • Page 199 Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users config Enables or disables unsecured transfer or communication Admin unsecured-communication-protocols protocols such as ICMP, TFTP, FTP, and Telnet protocol. The values are: 1—Specifies the ICMP.
  • Page 200 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users reset config Restores the Timing Server to the manufacturer default Admin configuration. reset password Restores the default password value.
  • Page 201 Appendix A: Using Telnet with the TCA8000 and TCA8500 Timing Servers Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users save tftp eventlog Saves the event log to a TFTP server. Admin Read/Write save tftp syslog Saves the system log to a TFTP server.
  • Page 202: Using The Cli To Configure The Timing Server

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 42: Configurable Elements in the CLI (continued) Command Description Supported Users Installs the specified software image from the mentioned path Admin of the configured SCP server. NOTE: The file path and username should not contain any space characters.
  • Page 203: Accessing The Timing Server Using Ssh

    Enter the IP address of the Timing Server in the hostview window. NOTE: If the Timing Server is being accessed for the first time, see “Assigning an IP Address to the TCA8000 or TCA8500 Timing Server” on page 16 for information about connecting to the unit and accessing the user interface.
  • Page 204 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 205: Appendix B Using The Cli To Configure Ptp And Network Interface Parameters

    Using the CLI to Configure PTP and Network Interface Parameters The TCA8000 and TCA8500 Timing Servers are equivalent with respect to all features except the oscillator type is either an OCXO or Rubidium, respectively. This document addresses the configuration for the PTP functionality in order to communicate with the TCA6x00 or third-party Timing Client.
  • Page 206 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Supports Default Profile (Multicast Sync, Announce and Delay response) Supports Multicast Sync, Announce and Unicast Delay response Supports One-Step and Two-step modes Telecom Profile with and without signaling: Manual Configuration of Slave IP Address for Telecom profile without signaling...
  • Page 207: Cli Configuration / Status

    Value Profile 0:Default 1:Juniper Type I 2:Telecom Profile 3:Juniper Type II 4: PTP over Ethernet Priority 1 0 to 255 Priority 1 0 to 255 Domain Number 0 to 255 Two Step 0:no 1:yes Copyright © 2017, Juniper Networks, Inc.
  • Page 208 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Table 43: Configuration Commands (continued) Parameter Value Delay Interval 0: 1 Pkt/64Sec 1: 1 Pkt/32Sec 2: 1 Pkt/16Sec 3: 1 Pkt/8Sec 4: 1 Pkt/4Sec 5: 1 Pkt/2Sec 6: 1 Pkt/Sec 7: 2 Pkt/Sec...
  • Page 209: Default Profile Configuration Command

    (?) after typing in # config, such as "# config ptp grandmaster ?". NOTE: Configuration for Default, Brilliant/Juniper and Telecom with or without Signaling profiles can also be done through the Web Interface. Default Profile Configuration Command on page 193 Juniper Profile Configuration Command on page 194 Telecom Profile—Without Signaling Configuration Command on page 194...
  • Page 210: Juniper Profile Configuration Command

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Are you sure you want to disable grandmaster ptp? y/n config ptp gm enable —Enables the PTP protocol. Only after your confirmation, the PTP protocol is enabled. NOTE: This command is applicable for all profile types.
  • Page 211 IP-Address is deleted and added back. config ptp unicast continuous ON telecom-standard —Configures the telecom standard based on which the PTP grandmaster announces the clock class. The values can be 1 to 4. Copyright © 2017, Juniper Networks, Inc.
  • Page 212: Telecom Profile-With Signaling Configuration Command

    # config telecom-standard 2 [where 2 = Telecom-G8265.1-option 1] Telecom Profile—With Signaling Configuration Command When the PTP domain that is supported by the TCA8000 Timing Server consists of Timing Clients that support Telecom Profile with Signaling, this profile is used.
  • Page 213 —Clears all the Timing Clients IP-addresses —Configures the telecom standard based on which the PTP grandmaster telecom-standard announces the clock class. The values can be 1 to 4. # config telecom-standard 2 [where 2 = Telecom-G8265.1-option 1] Copyright © 2017, Juniper Networks, Inc.
  • Page 214: Ptp Over Ethernet Profile Configuration Command

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide PTP Over Ethernet Profile Configuration Command The profile is configured with other PTP parameters within a configuration string. The Sync and Delay_Response rates at the Grandmaster are required to match the Timing Client Sync and Delay_Request packet rates.
  • Page 215: Table 44: Unicast Slave Table

    192.168.40.220 —The example show there Grandmaster cluster consists Grandmaster Cluster Example of four TCA8000 Timing Servers (Grandmaster) and IP-address configurations at each TCA8000 Timing Server. Master M1 : 10.1.9.10 Master M2 : 10.1.9.11 Master M3 : 10.1.9.12 Master M4 : 10.1.9.13...
  • Page 216: Status Commands

    (*). These commands require the second level of login which is the same level as when configuration commands are executed. ptp config —Displays the configuration parameters of the PTP for the Default, Juniper or Telecom Profile without Signaling. show ptp config —Displays the Sync event message rate for the Telecom Profile...
  • Page 217: Backup And Restore Commands-Ptp

    Sync Source Selection The synchronization source selection provides a priority selection and revertive feature support for the TCA8000/8500 Timing Server. The selected clock source is used to provide the clock reference for the IEEE1588v2 (PTP) event messages along with the external timing ports that is, T1/E1, 10/5/1 MHz and Pulse-per-Second (PPS).
  • Page 218: Configuration Commands

    The Ethernet port is required to be configured with the appropriate Ethernet and IP parameters. The TCA8000 Timing Server has two Ethernet ports. The LAN1 (eth0) is used for the IEEE1588v3 (PTP) network connectivity to the Timing Clients. For the out-of-band management network connectivity, that is Telnet, web interface, SNMP, and so on, either LAN1 (eth0) or LAN2 (eth1) can be used.
  • Page 219: Configuration Commands

    VLAN as the PTP Grandmaster Ethernet port (LAN1). The second VLAN would be associated with the management system within the network. Following is the configuration commands to attach a VLAN to IEEE1588v2 (PTP) event messages. Copyright © 2017, Juniper Networks, Inc.
  • Page 220: Configuration Commands

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Configuration requires the second level of login which is after login using admin / admin (or user assigned information) the config login needs to be executed which is “en” at the prompt followed by entering the password “enable”.
  • Page 221: Status Commands

    Configuration Validation Validate the VLAN following the procedure: Create a VLAN in the TCA8000 Timing Server (eth0 or eth1) through CLI. Create a unique IP-address/Network mask along with the VLAN-id. Make sure the IP-Address/Netmask doesn’t lap with the physical interface IP-Address/Netmask.
  • Page 222: Configuration Commands

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide NOTE: TCA supports only one default gateway for both eth0 and eth1 interfaces. Configuration Commands on page 206 Status Commands on page 206 Examples on page 206 Configuration Commands —Adds the static route, mask and gateway IP-Addresses.
  • Page 223: Table 46: Network Configurations

    255.255.255.0 0.0.0.0 Eth0 0.0.0.0 0.0.0.0 192.168.0.1 Eth0 2.2.2.0 255.255.255.0 192.168.0.100 Eth0 3.3.3.0 255.255.255.0 192.168.1.200 Eth1 Example 3: To delete the static routes: config static-route del 2.2.2.0 255.255.255.0 192.168.0.100 config static-route del 3.3.3.0 255.255.255.0 192.168.1.200 Copyright © 2017, Juniper Networks, Inc.
  • Page 224 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 225: Appendix C Using The Cli To Configure Ntp Parameters

    Enabling the NTP Support in the Timing Server using the CLI By default, the PTP support is enabled in the Timing Server. You should enable the NTP support to view the NTP commands and GUI pages for configuring NTP. Copyright © 2017, Juniper Networks, Inc.
  • Page 226: Ntp Association Configuration Or Status

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide NOTE: Only the Admin user can change the protocol support. To enable the NTP support through the CLI: Login as admin. >admin<cr> >password:admin<cr> Enable privileged commands. >enable<cr> >password:enable<cr> Execute the corresponding command to enable the NTP support and then type y to confirm rebooting the Timing Server with the enabled protocol support.
  • Page 227: Configuration Commands

    —Displays the status of the configured NTP association entries. ntp status MD5 Key List Configuration or Status You can generate, reload, modify, and view the MD5 key list used by the NTP. Configuration Commands on page 212 Status Commands on page 212 Copyright © 2017, Juniper Networks, Inc.
  • Page 228: Configuration Commands

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Configuration Commands ntp generate-md5-key-list —Generates the MD5 key list using the system command ntp-keygen. The generated list is stored in the /etc/config/ntp/tempkeys path. # config ntp generate-md5-key-list —Reloads the MD5 key list.
  • Page 229: Appendix C Using The Cli To Configure Ntp Parameters

    Appendix C: Using the CLI to Configure NTP Parameters NOTE: You can stop the NTP daemon only through the CLI. Copyright © 2017, Juniper Networks, Inc.
  • Page 230 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 231: Using The Cli To Configure User Authentication And Radius

    Authentication and RADIUS Accounting This appendix explains the CLI commands used to configure user authentication and RADIUS accounting in the TCA8000 and TCA8500 Timing Servers. The TCA8000 and TCA8500 Timing Servers work the same in case of these features. User Authentication on page 215...
  • Page 232: Status Commands

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide #config radius-server del 192.168.0.2 —Configures the authentication order to be followed by the Timing Server. auth-order #config auth-order radius [Only RADIUS server authentication] Status Commands —Displays the details of the configured RADIUS authentication servers.
  • Page 233 Appendix D: Using the CLI to Configure User Authentication and RADIUS Accounting —Displays the type of information to be accounted. accounting-level —Displays the current status of RADIUS accounting. accounting-status Copyright © 2017, Juniper Networks, Inc.
  • Page 234 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 235: Appendix E Specifications

    APPENDIX E Specifications This appendix lists the specifications for the Juniper Networks TCA8000 and TCA8500 Timing Servers. Physical Dimensions on page 219 Power Specifications on page 219 Environmental Specifications on page 220 Physical Dimensions Table 48 on page 219 lists the physical dimensions of the TCA8000 and TCA8500 Timing Servers.
  • Page 236: Environmental Specifications

    TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Environmental Specifications Table 50 on page 220 lists the environmental specifications for the TCA8000 and TCA8500 Timing Servers. Table 50: Environmental Specifications Dimension Specification Operating Temperature + 32° F to +122° F (0°...
  • Page 237: Appendix F Agency Compliance

    APPENDIX F Agency Compliance Agency Compliance on page 221 Agency Compliance The Juniper Networks TCA8000 and TCA8500 Timing Servers are "Suitable for deployment" in any environment where the following compliance certifications are accepted: EMC testing to: ETSI EN301-489-1 ETSI EN301-444...
  • Page 238 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Copyright © 2017, Juniper Networks, Inc.
  • Page 239: Appendix G Cable Specification

    APPENDIX G Cable Specification Console Cable Specification on page 223 Console Cable Specification To communicate with a Juniper Networks TCA8000 or TCA8500 Timing Server, a standard RJ-45 to DB-9 cable is used. Table 51: Signal Flow Diagram From RJ-45 Signal...
  • Page 240 TCA8000 and TCA8500 Timing Server Installation and Configuration Guide Figure 65: Console Cable Connectors Copyright © 2017, Juniper Networks, Inc.
  • Page 241: Warranty And Support

    7 days a week, 365 days a year. Self-Help Online Tools and Resources For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features: Find CSC offerings: http://www.juniper.net/customers/support/...
  • Page 242: Returning A Hardware Component To Juniper Networks, Inc

    NOTE: Do not return any component to Juniper Networks, Inc. unless you have first obtained an RMA number. Juniper Networks, Inc. reserves the right to refuse shipments that do not have an RMA. Refused shipments will be returned to the customer through collect freight.

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