nbstat command parameters..........................................................................................................................39
The netstat command.....................................................................................................................................40
Netstat command syntax.................................................................................................................................40
netstat command parameters.........................................................................................................................40
Using the chkdsk utility....................................................................................................................................41
Chkdsk utility syntax........................................................................................................................................41
Chksdsk utility parameters..............................................................................................................................42
In this chapter..................................................................................................................................................43
Event processing.............................................................................................................................................43
Alarm notification.............................................................................................................................................44
Component dependencies..............................................................................................................................44
Detecting hardware problems.........................................................................................................................44
Alarm Monitor..................................................................................................................................................45
About alarms...................................................................................................................................................45
Event Browser.................................................................................................................................................46
About events...................................................................................................................................................46
Disabling call channels....................................................................................................................................47
The Maintenance screen.................................................................................................................................47
Viewing component states..............................................................................................................................50
Component states...........................................................................................................................................50
Alert icons.......................................................................................................................................................51
Stop versus courtesy stop...............................................................................................................................52
Courtesy stop..................................................................................................................................................52
Stop.................................................................................................................................................................53
Running integrated diagnostics.......................................................................................................................54
Before you begin.............................................................................................................................................55
In this chapter..................................................................................................................................................61
Overview.........................................................................................................................................................61
Accessing the system utilities.........................................................................................................................62
Diagnostics Tool..............................................................................................................................................62
PEP Maintenance utility..................................................................................................................................63
Session Trace.................................................................................................................................................64
CallPilot System Monitor.................................................................................................................................65
Channel Monitor tab........................................................................................................................................66
CallPilot services.............................................................................................................................................67
DSPs...............................................................................................................................................................68
6
Avaya CallPilot® 600r Server Maintenance and Diagnostics
December 2010