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states
Alert icons ......................................................
description .....................................................
viewing ..........................................................
Courtesy stop, description ..........................................
critical services, CallPilot ............................................
customer service ..........................................................
D
diagnostics
integrated
running .....................................................
troubleshooting failures .................................
when to run ....................................................
last results
viewing ..........................................................
TCP/IP ...........................................
arp .................................................................
ipconfig ..........................................................
nbtstat ............................................................
netstat ............................................................
ping ................................................................
tracert ............................................................
Diagnostics section, Maintenance screen ..................
diagnostics tool
TCP/IP .................................................................
Diagnostics Tool .........................................................
diagram
rear panel
slot locations ..................................................
distributor .....................................................................
documentation ........................................................
map ......................................................................
dongle .........................................................................
E
Event Browser, using ..................................................
event log
application ............................................................
security .................................................................
system ..................................................................
event logs
types, description .................................................
viewing .................................................................
events
about ..............................................................
investigating .........................................................
F
fan, hot-swap ..............................................................
104
Avaya CallPilot® 600r Server Maintenance and Diagnostics
fault management
alarm notification ..................................................
51
event processing ..................................................
50
51
52
G
67
9
General section, Maintenance screen ........................
H
hardware problems, detecting ....................................
,
54
55
55
54
I
57
integrated diagnostics
–
,
,
,
33
35
37
39
40
running .................................................................
37
troubleshooting failures ........................................
33
when to run ..........................................................
39
ipconfig command ......................................................
40
flags and descriptions ..........................................
34
running from Windows .........................................
35
syntax ...................................................................
47
ipconfig default ...........................................................
33
61
L
Legend/Help tab .........................................................
12
location
9
MPB96 DSP .........................................................
,
9
14
logs
14
event types
89
event, viewing ......................................................
46
M
30
maintenance
30
activities by component ........................................
30
preparing for .........................................................
Maintenance screen, CallPilot Manager
30
Diagnostics section ..............................................
30
General section ....................................................
Maintenance section ............................................
,
43
46
purpose ................................................................
46
MPB96 card ................................................................
multimedia channels, working with .............................
Multimedia Monitor, using .....................................
80
viewing ..........................................................
44
43
47
44
55
55
54
33
33
33
33
33
69
92
30
30
49
14
47
47
47
47
92
57
,
47
57
December 2010
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