Canon imageRUNNER ADVANCE C3500 III Series Service Manual page 1229

Removal
Overview
• User data kept by the machine contains address books and inbox documents that users can recognize.
• For security, the Settings/Registration menu for user is provided to delete data on FLASH PCB and perform overwrite deletion
to render user data on HDD unrecoverable.
• Before the removal of machine, be sure to explain to the user that the above mode must be used to completely delete data.
When performing the user operation as the substitute, make sure that the service staff executes this to prevent the information
leak of user data.
■ Cancelling the Device Registration
If Data Backup Service is used, it is required to perform the following steps in the order.
1. Stop using the Data Backup Service. (Operation on CBIO side)
2. Delete all the backup data. (Operation on CBIO side)
3. Cancel the device registration. (Operation on the device side)
NOTE:
For the above-mentioned procedure, see the User's Guide for Data Backup Service or the Service Manual for the imageRUNNER
ADVANCE system.
If the User's Guide is not available, see the technical documents published by each sales company.
CAUTION:
Be sure to cancel the device registration before deleting the user, because the device registration cannot be cancelled after
deleting the user data.
■ User data deletion
• To delete user data, execute Settings/Registration > Management Settings > System Management > Initialize All Data/
Settings. Performing Initialize All Data/Settings returns setting values of Settings/Registration menu to their factory defaults.
• Deletion Mode can be changed. Normally, "Once with 0 (Null) Data" can sufficiently delete data. Note that increasing the
number of overwrite increases the time required for the deletion operation.
NOTE:
• When you perform Initialize All Data/Settings, license and data of MEAP application are initialized to the state same as when
the HDD is replaced. If any MEAP application may be used by other users after the machine is removed, disable the MEAP
application and uninstall it in advance.
• Performing Initialize All Data/Settings does not delete the license of the system option.
■ Deletion of Service Mode Settings
The user mode setting values may have been changed at the user's request. In that case, the service mode setting values should
be changed back to the default values before removing the machine.
Work Procedure
If the user uses MEAP applications, ask the user to uninstall the MEAP applications if necessary.
■ User data delete procedure
1. Settings/Registration > Management Settings > Data Management > Initialize All Data/Settings
2. Select a deletion mode.
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Removal