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12.4
Troubleshooting and Repair
General Troubleshooting
The user is not authorized to troubleshoot the defective device beyond the measures described in chapter 12.1
and chapter 12.3 or make repairs himself. Special electronic modules are inserted in the SICAM MMU which
can only be replaced by the manufacturer according to the guidelines for Electrostatic sensitive devices (ESD).
If you suspect any damage on the device, Siemens recommends sending the entire device to the manufacturer.
For this purpose, it is best to use the original transport packaging or similar packaging.
Troubleshooting Based on Error Messages
NOTE
Error messages are service information that you quote to the service department upon request in case of an
error.
The error messages can be saved as described in chapter 7.2.5.2, section File download → Save.
The error messages can be printed as described in chapter 7.2.5.2, section File download → Open.
SICAM MMU 7KG9663, Device Manual
E50417-H1040-C514-A3, Edition 01.2016
12 Failures and LED Indications
12.4 Troubleshooting and Repair
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