Other Messages - Ricoh Pro 907 Operating Instructions And Troubleshooting

2. Troubleshooting When Using the Printer Function

Other Messages

This section describes likely causes of and possible solutions for the error messages that appear on the
control panel.
2
• Before turning the main power off, see "Turning On/Off the Power", About This Machine
Message
"Authentication has failed.
Job was cancelled."
"Backup / Restore error has
occurred. Please try again."
"Booklet is not available with
this paper thickness. Change
the paper in the paper tray to
paper which has the correct
thickness available for
booklet, or press [Job Reset]
to cancel printing."
"Booklet is not available with
this paper. Press [Job Reset] to
cancel printing."
"Booklet is available only
when collate is selected. Press
[Job Reset] to cancel
printing."
"Cannot connect to the
network. Check the IP
address settings."
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Cause
Authentication has failed.
An unauthorized user has
attempted to register a
program or tray paper
settings.
An error occurred during the
data backup or restoration
process.
The selected paper tray
contains paper of an
unsuitable thickness for
booklet stapling.
Booklet stapling was
specified for paper that
cannot be booklet stapled.
Collate is not selected.
The machine was
disconnected from the
network.
Solution
Contact the administrator.
Contact your service representative.
Load the tray with paper of a thickness
that is suitable for booklet stapling.
Alternatively, press [Job Reset] to cancel
the print job. For details about paper
thicknesses that are suitable for booklet
printing, see "Appendix", About This
Machine .
Press [Job Reset] to cancel the print job.
Press [Job Reset] to cancel the print job,
and then select collate.
Check the connection, and then check
that the system's IP address specified for
the machine is correct. For details about
the system's IP address, see "System
Settings", Network and System Settings
Guide .
.