Printer/Cartridge Mismatch Service Check; Unsupported Imaging Unit Service Check - Lexmark MX310 Service Manual

Action
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
configuration after replacing the controller board" on page
257.
Does the problem remain?

Printer/cartridge mismatch service check

Action
Step 1
a
Make sure that the printer and toner cartridge belong to the
same country or region. If the printer comes from a different
country or region, then contact the next level of support to reset
the printer.
b
Check if the toner cartridge is a supported and genuine
Lexmark supply. If not, then replace it.
c
Make sure that the latest firmware is installed.
Does the problem remain?
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
configuration after replacing the controller board" on page
257.
Does the problem remain?

Unsupported imaging unit service check

Action
Step 1
a
Check if the imaging unit is a supported and genuine Lexmark
supply. If not, then replace it.
b
Make sure that the imaging unit is properly installed.
c
Make sure that the latest firmware is installed.
Does the problem remain?
"Restoring the printer
"Restoring the printer
Diagnostics and troubleshooting
144
Yes No
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
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