Lexmark MX310 Service Manual page 212

Actions
Step 9
Reset the address on the printer to match the IP address on the
driver.
Did this resolve the issue?
Step 10
Have the network administrator verify that the printer and PC's IP
address have identical subnet addresses.
Are the subnet addresses the same?
Step 11
Using the subnet address supplied by the network administrator,
assign a unique IP address to the printer.
Note: The printer IP address should match the IP address on the
printer driver.
Did this fix the problem?
Step 12
Is the device physically connected (Ethernet cable) to the network?
Step 13
Try using a different Ethernet cable.
Did this fix the problem?
Step 14
Have the network administrator check the network drop for activity.
Is the network drop functioning properly?
Step 15
Is the printer on the same wireless network as the other devices?
Step 16
Assign the correct wireless network to the printer.
Did this fix the problem?
Step 17
Are the other devices on the wireless network communicating
properly?
Step 18
Verify that the wireless card is properly seated on the controller
board.
Is the wireless card seated correctly?
Diagnostics and troubleshooting
212
Yes No
The problem is Go to step 10.
solved.
Go to step 12. Go to step 11.
The problem is Go to step 12.
solved.
Go to step 13. Go to step 15.
The problem is Go to step 14.
solved.
Replace the Contact the network
controller board. See administrator.
"Controller board
removal" on
page 299.
Go to step 17. Go to step 16.
The problem is Go to step 17.
solved.
Go to step 18. Contact the network
administrator.
Go to step 20. Go to step 19.
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