Xerox AltaLink B80 series User Manual page 255

Symptoms
The received fax size is reduced in
size.
Faxes are not received
automatically.
If the problem persists, for online support information, go to
ALB80XXsupport.
P P r r i i n n t t i i n n g g F F a a x x R R e e p p o o r r t t s s
You can print the following fax reports from the printer control panel:
• Activity Report
• Protocol Report
• Fax Address Book Report
• Options Report
• Pending Jobs Report
To print a fax report:
1. At the printer control panel, press the Home button.
2. Touch Device.
3. Touch Tools.
4. Touch App Settings→Fax App.
5. Touch Print Fax Reports.
6. Touch the required report, then touch Print.
Probable Causes
The paper supply in the printer
does not match the document size
sent.
The printer is set to receive faxes
manually.
The memory is full.
The telephone line is connected
incorrectly.
There is a problem with the fax
machine of the sender.
Xerox ® AltaLink
Solutions
Confirm the original size of the
documents, then load the
appropriate paper size in the
printer.
Set the printer to receive faxes
automatically.
If the printer is out of paper, faxes
and print jobs can deplete the
printer of memory. Load paper
and print the jobs stored in the
memory.
Verify the telephone line
connection. If the telephone line is
disconnected, connect it.
Make a copy to verify that the
printer can make clean copies and
prints. If the copy prints correctly,
have the recipient verify that their
fax machine is operating correctly.
www.xerox.com/support/
® B80XX Series Multifunction Printer
Troubleshooting
255
User Guide