Xerox AltaLink B80 series User Manual page 249

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Symptom
The output is blank.
Black or white streaks appear in the output.
The output has a mottled appearance.
Ghosting appears in the printed output.
Auger marks appear on the printed output.
Solutions
• Power off the printer, then power on again.
Clean the LED printhead. For details, refer to
the Print
Head.
• Remove, then re-install the print cartridge.
• Replace the print cartridge.
• If the error persists, contact your Xerox
representative.
Clean the LED printhead. For details, refer to
the Print
Head.
• Replace the print cartridge.
• If the error persists, contact your Xerox
representative.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Ensure that the humidity in the room is within
specifications. For details, refer to
Humidity.
• Choose a different paper type at the control
panel, in the application, and in the print driver.
• Replace the paper.
• If the error persists, contact your Xerox
representative.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Change the Paper Type settings in the print driver.
In the print driver, on the Printing Options tab,
select Paper, then change the Other Type setting.
• Check the percentage of remaining life for the
transfer roller. For details, refer to
Replace the transfer roller when the percentage of
remaining life is less than 20 per cent. For details,
refer to
Replacing the Transfer
• Replace the print cartridge.
• If the error persists, contact your Xerox
representative.
• To check the toner level, check the control panel,
use the print driver, or the Embedded Web Server.
For details, refer to
cartridge is near empty, replace it.
Xerox
®
AltaLink
®
B80XX Series Multifunction Printer
Troubleshooting
Cleaning
Cleaning
Relative
Supply
Status.
Roller.
Supply
Status. If the toner
User Guide
249

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