Contents Safety Notices and Safety ............................... 12 Electrical Safety ................................13 General Guidelines..............................13 Power Cord Safety Information ........................13 Emergency Turn Off ............................. 14 Telephone Line Cord ............................15 Operational Safety ............................... 16 Operational Guidelines ............................16 Ozone Release ................................ 16 Printer Location ..............................
Page 4
Xerox® Apps Gallery Overview ........................60 Creating a Xerox® App Gallery Account...................... 60 Logging in to your Xerox® App Gallery Account ..................61 Installing or Updating an App from the Xerox® App Gallery ............. 62 Device ....................................63 Device Overview ..............................63 About ..................................
Page 5
Contents Sending a Server Fax ............................121 Sending a Delayed Server Fax ........................123 Internet Fax .................................. 125 Internet Fax Overview ............................125 Sending a Scanned Image in an Internet Fax ..................125 Chapter Print From ..............................129 Print From Overview ............................129 Printing from a USB Flash Drive ........................
Page 6
Contents Paper That Can Damage Your Printer......................159 Paper Storage Guidelines ..........................160 Supported Paper Types and Weights ......................161 Supported Standard Paper Sizes ........................162 Supported Paper Sizes and Weights for Automatic 2-Sided Printing ..........163 Supported Paper Sizes for the Envelope Tray ..................163 Supported Custom Paper Sizes ........................
Page 7
Contents Printing Takes Too Long ........................... 212 Printing Takes Too Long ........................... 213 Document Fails to Print ............................ 213 Document Prints from Wrong Tray ......................214 Printer is Making Unusual Noises........................214 Automatic 2-Sided Printing Problems ......................215 Date and Time Are Incorrect .......................... 215 Scanner Errors ...............................
Page 8
Contents Temperature ................................. 242 Relative Humidity ............................... 242 Elevation ................................. 242 Electrical Specifications ............................243 Performance Specifications ............................ 244 Print Speed ................................244 Printing Resolution ............................. 244 Environmental, Health, and Safety Contact Information ................245 Regulatory Information Basic Regulations ................................ 248 United States FCC Regulations ........................
Page 9
Contents B80XX Series Multifunction Printer User Guide...
Environmental, Health, and Safety Contact Information ................21 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. B80XX Series Multifunction Printer...
® The safety and environment testing and performance of this product have been verified using Xerox materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
Power off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative. Power Cord Safety Information Carefully read the following instructions before operating your printer. For details, contact your Xerox representative. B80XX Series Multifunction Printer User Guide...
Emergency Turn Off If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem The equipment emits unusual odors or makes unusual noises.
Safety Telephone Line Cord WARNING: To reduce the risk of fire, use only No. 26 American Wire Gauge (AWG) or larger telecommunication line cord. B80XX Series Multifunction Printer User Guide...
Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment . In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe Printer Location Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Clean the device with a dry lint-free cloth only. ® Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment.
Safety Printer Symbols Symbol Description Warning: Indicates a serious hazard that can result in death or serious injury if not avoided. Hot Warning: Hot surface on or in the printer. Use caution to avoid personal injury. Warning: Moving parts. To avoid personal injury, use caution. Caution: Indicates a mandatory action to take in order to avoid damage to the property.
Page 20
Do not reload paper previously printed on or used. Do not copy money, revenue stamps, or postage stamps. For details about all the printer symbols that appear on your printer, refer to the Printer Symbols guide at www.xerox.com/office/ALB80XXdocs B80XX Series Multifunction Printer User Guide...
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment...
Getting Started This chapter includes: Parts of the Printer ................................24 Power Options ................................... 35 Accessing the Printer............................... 37 Introduction to Apps............................... 39 Information Pages ................................40 The Embedded Web Server ............................41 Installation and Setup ..............................
1. Locking Casters 2. Tray 5 3. Left Side Door 4. USB Port 5. Document Cover 6. Document Glass 7. Control Panel 8. Center Output Tray 9. Front Door 10. Trays 1--- - 4 Xerox® AltaLink B80XX Series Multifunction Printer User Guide...
Getting Started Left Rear View 1. Upper Rear Cover 6. USB Ports, Type A 2. Lower Rear Cover 7. Ethernet Connection 3. USB Memory Port, for service only 8. Status Indicator 4. USB Memory Card Connections 9. Foreign Device Interface 5.
Coated or carbonless paper or items other than paper, such as cloth or metal Envelopes Books Internal Components 1. Transfer Roller 2. Fuser Assembly 3. Transfer Belt 4. Print Cartridge Release Lever 5. Toner Cartridge 6. Print Cartridge Xerox® AltaLink B80XX Series Multifunction Printer User Guide...
Getting Started Control Panel The control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel: Displays the current operating status of the printer. Provides access to print, copy, and scan features. ...
Page 28
Note: This option may be hidden from view. For details, see the System Administrator Guide at www.xerox.com/office/ALB80XXdocs Reset Use the Reset button to reset all the apps to their default settings. Xerox® AltaLink B80XX Series Multifunction Printer User Guide...
Getting Started Configurations and Parts 1. Single-Pass Duplex Automatic Document Feeder 7. Convenience Stapler 2. Bypass Tray - Tray 5 8. Office Finisher 3. Tray 1 9. Office Finisher with Booklet Maker 4. Tray 2 10. High Volume Finisher with Booklet Maker 5.
Page 30
Lift the guide gently to release it from the tray, then move the guide to the required paper-size position. Lower the tabs at the bottom of the guide into the correct paper-size slots on the bottom of the tray. Xerox® AltaLink B80XX Series Multifunction Printer User Guide...
Page 31
Getting Started Slide the tabs at the top of the guide to engage the small pegs at the front of the tray into the matching holes in the tabs. Slide the green clips forward until they click into place. Repeats steps a--- - e for the paper tray guide at the back of the tray. There are two black paper guides on the right-hand side of the tray.
Page 32
A4-size (210 x 297 mm), Letter-size (8.5 x 11 in.), or Legal-size (8.5 x 14 in.) paper. If the wide SEF conversion kit is installed, you can adjust the tray to hold A3-size (297 x 420 mm) or Tabloid-size (11 x 17 in.) paper. Xerox® AltaLink B80XX Series Multifunction Printer User Guide...
Page 33
Getting Started Open the door to Tray 6. Remove any paper from the tray. Adjust the two paper guides at the back of the tray. Slide the paper-guide retainer up to the unlock position. B80XX Series Multifunction Printer User Guide...
Page 34
Slide the paper-guide retainer down to the lock position. Load the new paper size into the tray, then close the tray door. To change the tray settings for the new paper size, refer to Configuring Tray Settings on page 165. Xerox® AltaLink B80XX Series Multifunction Printer User Guide...
Getting Started Power Options The printer has a single multifunction button on the control panel. The Power/Wake button restarts, powers up, or powers down the printer. This button also enters and exits low-power mode, and flashes when the printer is in power-saver mode. Powering On the Printer or Exiting Low-Power or Sleep Mode To power on the printer, or to exit Low-Power mode or Sleep mode, press the Power/Wake button.
5 seconds. A Please Wait message appears as the printer powers down. After 10 seconds, the touch screen goes dark and the Power/Wake button flashes until the printer powers down. CAUTION: Do not unplug the power cord while the printer powers down. Xerox® AltaLink B80XX Series Multifunction Printer User Guide...
Getting Started Accessing the Printer Authentication Authentication is the process of confirming your identity. When the system administrator enables authentication, the printer compares the information that you provide to another source of information, such as an LDAP directory. The information can be a user name and password, or the information stored on a magnetic or proximity ID card.
Touch Log In. Type the User Name using the keypad, then touch Next. If prompted, enter the password, then touch Done. Note: To access each service that is password-protected, repeat steps 3 and 4. Xerox® AltaLink B80XX Series Multifunction Printer User Guide...
Introduction to Apps Xerox Apps are a gateway to the features and functions of your device. There are standard Apps that are already installed on the device and that appear on the Home screen. There are also Apps that are installed as standard but are hidden when your device is used for the first time.
Printing the Configuration Report At the printer control panel, press the Home button. Touch Device > Information Pages. Touch Configuration Report, then touch Print. To return to the Home screen, press the Home button. Xerox® AltaLink B80XX Series Multifunction Printer User Guide...
Navigate to the topic required or use the Search function to find specific information. For detailed instructions on how to use the Embedded Web Server to configure printer settings, refer to the System Administrator Guide at www.xerox.com/office/ALB80XXdocs B80XX Series Multifunction Printer User Guide...
To obtain the printer IP address from the Configuration Report: At the printer control panel, press the Home button. Touch Device > Information Pages. Touch Configuration Report, then touch Print. To return to the Home screen, press the Home button. Xerox® AltaLink B80XX Series Multifunction Printer User Guide...
Routers, network hubs and switches, modems, Ethernet cables, and USB cables are not included with your printer and are purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to the Embedded Web Server.
Getting Started Connecting the Printer This section includes: Selecting a Connection Method ..........................44 Connecting to a Computer Using USB ........................45 Connecting to a Wired Network ..........................45 Connecting to a Wireless Network ..........................45 ...
Note: Wireless networking is available only on printers with the optional Wireless Network Adapter installed. For additional information, refer to the Xerox® Wireless Network Adapter Kit Hardware Install and Setup instructions that are included with the kit. Connecting with Wi-Fi Direct You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone, using Wi-Fi Direct.
Page 46
For details about configuring Wi-Fi Direct on your printer, refer to the System Administrator Guide at www.xerox.com/office/ALB80XXdocs Using Wi-Fi Direct on your Mobile Device The Wi-Fi Direct feature requires the Mopria Print Service app to be installed on the mobile device.
This feature supports Android 4.4 or greater. Installing the Xerox Print Service Plugin On your mobile device, go to the Google Play Store and search for Xerox Print Service Plugin. Install the Xerox Print Service Plugin app. Go to Settings and touch Printing.
Page 48
Guide at www.xerox.com/office/ALB80XXdocs Mapping the Printer to your Mobile Device Open the Xerox Print Service Plugin. At the top right side of the screen, touch the selection button and select Add Printer. Touch the NFC option. Hold the mobile device over the NFC icon on the control panel.
Security Settings For more information on configuring the printer settings, refer to the System Administrator Guide at www.xerox.com/office/ALB80XXdocs Configuring Google Cloud Print Google Cloud Print allows you to print documents that are stored in the cloud without using a print driver.
Page 50
Getting Started To configure Google Cloud Print: At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. Note: If you do not know the IP address for your printer, refer to Finding the IP Address of Your Printer.
IP address. The IP address usually appears in the upper right corner of the control panel. If you cannot find the IP address, refer to Finding the IP Address of Your Printer. If the Software and Documentation disc is not available, download the latest drivers from www.xerox.com/office/ALB80XXdrivers Operating System Requirements ...
Getting Started Installing the Print Drivers for a Windows Network Printer Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe installer file.
® Open Xerox Print Drivers 3.xx.x.dmg/.pkg as needed for your printer. ® To run Xerox Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name. When prompted, click Continue. To accept the license agreement, click I Agree. To accept the current installation location, click Install, or select another location for the installation files, then click Install.
Page 54
From the printer software list, select the print driver for your printer model. 10. Click Add. For reference: Online Support Assistant at: www.xerox.com/office/ALB80XXsupport Installing Scan Drivers for Macintosh Insert the Software and Documentation disc into your computer. Double-click the disc icon on your desktop to view the .dmg file for your printer.
Page 55
If the printer is not detected, ensure that the printer is on and that the cable is connected properly. In the Print Using drop-down list, choose Select Printer Software. ® LAN fax driver model, then click OK. In the printer software list, select the appropriate Xerox Click Add. B80XX Series Multifunction Printer User Guide...
In the Print Using drop-down list, choose Select Printer Software. ® LAN fax driver model, then click OK. In the printer software list, select the appropriate Xerox 10. Click Add. Installing Drivers and Utilities for UNIX and Linux For details on installing print drivers and utilities for UNIX and Linux, refer to UNIX and Linux Printing.
You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/ALB80XXdocs Technical support information for your printer; www.xerox.com/office/ALB80XXsupport including online technical support, Online Support Assistant, and print driver downloads. Information Pages Print from the control panel.
For details on configuring and customizing the Apps, refer to the System Administrator Guide at www.xerox.com/office/ALB80XXdocs ® A range of Apps are available for download and installation from the Xerox App Gallery. These include ® Xerox Extensible Interface Platform (EIP) Apps.
Embedded Web Server, refer to Getting Started. Note: If you have an existing Xerox App Gallery Account, refer to Logging in to your App Gallery Account. To create an App Gallery account using the Control Panel: At the printer control panel, press the Home button.
Access your email account for the email address that you provided to Xerox App Gallery. Open the Xerox App Gallery Account Request email, then click the URL link for creating an account. Review and accept the Terms of Use. To continue creating an account, click the Agree button.
® ® Xerox Apps add, extend, or customize the functionality of your device. You can use the Xerox Gallery App to browse and install Apps at your device control panel. To install an App from the App Gallery: At the printer control panel, press the Home button.
Xerox® Apps Device This section includes: Device Overview ................................63 About ....................................64 Information Pages ................................64 Supply Status ..................................65 Billing and Usage Counters ............................65 Remote Services................................65 Device Overview The Device App gives you access to information about your printer, including the serial number and model.
Administrator Guide at www.xerox.com/office/ALB80XXdocs Remote Services Use the Remote Services option to send fault and usage information to the Xerox support team. Note: Your System Administrator must enable this feature using the Embedded Web Server. For details on configuring the printer settings, refer to the System Administrator Guide at www.xerox.com/office/ALB80XXdocs...
You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to help them resolve problems quickly. For information about enabling Remote Services and uploading information to Xerox, refer to the System Administrator Guide at www.xerox.com/office/ALB80XXdocs...
Page 66
Xerox® Apps B80XX Series Multifunction Printer User Guide...
Xerox® Apps Jobs This section includes: Jobs Overview ..................................67 Managing Jobs .................................. 67 Managing Special Job Types ............................68 Managing Jobs using the Embedded Web Server ....................70 Jobs Overview Use Jobs to view current jobs, print saved, personal, and secure jobs, and view details of completed jobs.
For Windows, click Printer Properties. Depending on your application, the title of the button can vary. For Macintosh, in the Print window, click Preview, then select Xerox Features. For Job Type, select Saved Job. Type a job name or select a name from the list, then click OK.
Page 69
For Windows, click Printer Properties. Depending on your application, the title of the button varies. For Macintosh, in the Print window, click Preview, then select Xerox Features. For Job Type, select Secure Print. Type the passcode, confirm the passcode, then click OK.
For Windows, click Printer Properties. Depending on your application, the title of the button varies. For Macintosh, in the Print window, click Preview, then select Xerox Features. For Job Type, select Sample Set. Select any other required printing options.
Page 71
Xerox® Apps To submit jobs for printing using the Embedded Web Server: At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. In the Embedded Web Server, click Home.
Page 72
Xerox® Apps To reprint saved jobs using the Embedded Web Server: At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. In the Embedded Web Server, click Home.
Xerox® Apps Copy This section includes: Copy Overview ................................... 73 Making a Copy .................................. 73 Copy Overview To make a copy, the device scans your original documents and temporarily stores the images. It then prints the images based on the options selected. You can change settings for individual jobs based on the original documents.
Page 74
Xerox® Apps For multiple, single, or 2-sided pages, use the automatic document feeder. Remove any staples and paper clips from the pages. Insert the original documents face up in the document feeder, with the top of the page entering the feeder first. Adjust the paper guides so that they fit against the original documents.
Xerox® Apps Copy Workflows This section includes: Erasing the Edges of Copies ............................75 Specifying the Size of the Original ..........................76 Shifting the Image ................................76 Book Copying ..................................77 Creating a Booklet ................................77 ...
Xerox® Apps Specifying the Size of the Original Use the Original Size feature to set a standard or custom size for scanning, or for the printer to determine the original size automatically. This feature is also used to enable mixed size originals to be scanned together.
Xerox® Apps Book Copying You can use the Book Copying feature to copy books, magazines, or other bound documents. You can use this feature to copy images for different results. Copy either the left or right page onto a single sheet of paper ...
Xerox® Apps Adding Covers You can print the first and last pages of your copy job on different paper, such as colored or heavyweight paper. The printer selects the paper from a different tray. The covers can be blank or printed.
Xerox® Apps Adding Inserts You can insert blank pages or pre-printed sheets in specific locations in your copy job. You must specify the tray containing the inserts. To add inserts to a copy job: At the printer control panel, press the Home button.
Xerox® Apps Touch Add. The page is added to the list on the right side of the screen. To set other pages, repeat the previous steps. Touch X. The options that you selected appear on the Special Pages screen. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the required option.
Xerox® Apps Adding Annotations You can automatically add annotations such as page numbers and the date to your copies. Notes: Annotations are not added to covers, tabs, inserts, or blank chapter start pages. Annotations cannot be added if Booklet Creation is selected.
Page 82
Xerox® Apps Touch an arrow to position the comment. The sample page shows the location of the comment. Touch OK. To insert the current date: Touch the desired current date location. Touch Date. Touch On, then touch the date format that you wish to use.
Xerox® Apps Changing the Page Layout You can use Page Layout to place a defined number of pages on one or both sides of the paper. To change the page layout: At the printer control panel, press the Home button.
Xerox® Apps Set the required build job display options: Sample or delete segments: To print a sample of the previous segment scanned, touch the segments option, then touch Sample Last segment. To delete the previous segment scanned, touch the segments option, then touch Delete Last Segment.
Xerox® Apps Saving Current Copy Settings To use a particular combination of copy settings for future copy jobs, you can save the settings with a name and retrieve them for later use. To save the current copy settings: At the printer control panel, press the Home button.
Xerox® Apps ID Card Copy This section includes: ID Card Copy Overview ..............................86 Copying an ID Card ................................. 86 ID Card Copy Overview You can use the ID Card Copy App to copy both sides of an ID card or small document onto one side of paper.
Xerox® Apps Email This section includes: Email Overview .................................. 87 Sending a Scanned Image in an Email ........................87 Adding or Editing Contacts in the Device Address Book from the Control Panel ........89 Email Overview You can use the Email app to scan images and attach them to emails. You can specify the file name and format of the attachment, and include a subject heading and message for the email.
Page 88
Xerox® Apps with the top of the page entering the feeder first. Adjust the paper guides so that they fit against the document originals. Touch Email. Enter recipients: If the entry screen is displayed, to enter a recipient, touch an option or touch X.
Xerox® Apps Adding or Editing Contacts in the Device Address Book from the Control Panel The Device Address Book can be setup using the Embedded Web Server. The address book can contain up to 5000 contacts which can then be accessed when entering recipients or destinations using apps.
Page 90
Xerox® Apps B80XX Series Multifunction Printer User Guide...
Xerox® Apps Workflow Scanning This section includes: Workflow Scanning Overview ............................91 Using Workflow Scanning ............................. 91 Scanning Workflows ................................ 93 Workflow Scanning Overview The Workflow Scanning App provides several methods for scanning and storing an original document. The scanning procedure using your printer differs from that of desktop scanners.
Xerox® Apps Using Workflow Scanning To scan an original document: At the printer control panel, press the Home button. To clear previous App settings, touch Reset > Reset All Apps. Load your original documents. For single pages or paper that cannot be fed in the automatic document feeder, use the document glass.
Xerox® Apps To start the scan, touch Scan. 10. If you are scanning from the document glass, when prompted, to finish, touch Done, or to scan another page, touch Add Page. You can also touch Cancel Job. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear.
Page 94
Xerox® Apps Scanning to a Folder This section includes: Scanning to the Public Folder ............................94 Scanning to a Private Folder ............................94 Creating a Private Folder............................... 95 Retrieving Scan Files ............................... 95 Scanning to a folder is the simplest scanning method. When you scan an image at the printer, the scan file is stored in a folder on the internal hard drive.
Page 95
Xerox® Apps Scanning to a Private Folder The system administrator creates private folders on the printer. Private folders can require a password. You can use the Embedded Web Server to create your own private folders. For details, see Creating a Private Folder.
Page 96
Xerox® Apps Retrieving Scan Files To retrieve your scanned images, use the Embedded Web Server to copy the scan files from the printer to your computer. To retrieve your scan files: At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
Page 97
Xerox® Apps Scanning to Network File Repositories This section includes: Scanning to a Predefined Network File Repository ..................... 97 Adding a Scan Destination ............................98 When using this feature, the images you scan are sent to a file repository on a network server. The system administrator configures the file repository settings.
Page 98
Xerox® Apps Adding a Scan Destination At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer.
Page 99
Xerox® Apps Scanning to a User Home Folder Scan to Home allows you to scan documents that are saved to a home directory on an external server. The home directory is distinct for each authenticated user. The directory path is established through LDAP.
Page 100
Xerox® Apps Scan to Desktop Before you begin: Before scanning, ensure that your computer and the printer are plugged in, powered on, and connected to an active network. On your computer, ensure that you have the correct print driver software installed. For details, refer Installing the Software on page 51.
Page 101
Xerox® Apps Scanning to a Shared Folder on a Network Computer Before you can use the printer as a scanner on a network: Create a shared folder on your computer hard drive. Access the Embedded Web Server, then create an address that points the scanner to the computer.
Page 102
Xerox® Apps Adding an SMB Folder as an Address Book Entry from the Embedded Web Server At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. Note: If you do not know the IP address for your printer, refer to Finding the IP Address of Your Printer.
Page 103
Xerox® Apps Scanning to a Shared Folder on a Networked Computer Load the original document on the document glass or into the duplex automatic document feeder. At the printer control panel, press the Home button. Touch Scan To. Touch Contacts.
Page 104
Xerox® Apps 10. If you are scanning from the document glass, when prompted, to finish, touch Done or to scan another page, touch Add Page. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear.
Xerox® Apps Scan To This section includes: Scan To Overview ................................105 Sending a Scanned Image in an Email ........................105 Scanning to a USB Flash Drive ..........................107 Adding or Editing Contacts in the Device Address Book from the Control Panel ........108...
Xerox® Apps Sending a Scanned Image in an Email To send a scanned image in an email: At the printer control panel, press the Home button. To clear previous App settings, touch Reset > Reset All Apps. Load your original documents.
Xerox® Apps To enable additional original documents to be scanned using the document glass, or to change settings for different sections of the job, touch Build Job. If scanning from 2-sided original documents, touch 2-Sided Scanning, then select an option.
Xerox® Apps 10. If you are scanning from the document glass, when prompted, to finish, touch Done or to scan another page, touch Add Page. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear.
Xerox® Apps This section includes: Fax Overview ..................................109 Sending a Fax .................................. 109 Fax Workflows ................................. 112 Fax Overview When you send a fax from the printer control panel, the document is scanned and transmitted to a fax machine, using a dedicated telephone line. You can use the Fax feature to fax documents to a fax number, or individual contact, or to a group of contacts.
Xerox® Apps Sending a Fax To send a fax: At the printer control panel, press the Home button. To clear previous App settings, touch Reset > Reset All Apps. Load your original documents. Use the document glass for single pages or paper that cannot be fed using the automatic document feeder.
Page 111
Xerox® Apps Note: To insert a pause as needed, touch Dial Pause. To enter longer pauses, touch Dial Pause multiple times. To enable additional original documents to be scanned using the document glass, or to change settings for different sections of the job, touch Build Job.
Xerox® Apps Fax Workflows This section includes: Sending a Delayed Fax ..............................112 Adding a Cover Sheet ..............................112 Printing a Secure Fax ..............................113 Polling a Remote Fax Machine ..........................114 Adding or Editing Contacts in the Device Address Book from the Control Panel ........118 ...
Page 113
Xerox® Apps Adding a Cover Sheet You can use the Cover Sheet option to add an introduction page to the beginning of your fax. You can add a short comment to the cover sheet, as well as To and From details.
Page 114
Xerox® Apps To delete all the jobs in the folder, touch Delete All. Note: After a Secure Print job is printed, it is deleted automatically. To return to the Home screen, press the Home button. Polling a Remote Fax Machine Fax Polling allows you to store a fax document on the printer and make it available for other fax machines to poll.
Page 115
Xerox® Apps If the entry screen is displayed, touch Polling. Alternatively, touch Add Recipient and then touch Polling. Touch Store Polling Files. Touch Secure Storage. Touch Enter a Fax Number, then to enter the fax number for the remote device, use the keypad.
Page 116
Xerox® Apps If your printer is set to display the 12-hour clock, touch AM or PM. Touch OK. Touch Print. The faxes that are stored on the remote device for polling print. Touch X to exit. Storing a Fax in a Local Mailbox The system administrator must create a mailbox before you can use this feature.
Page 117
Xerox® Apps Printing Local Mailbox Documents To use this feature, you must have documents stored in a mailbox. For details, see Storing a Fax in a Local Mailbox. To print local mailbox documents: At the printer control panel, press the Home button, then touch Fax.
Page 118
Xerox® Apps Printing Remote Mailbox Documents To print remote mailbox documents: At the printer control panel, press the Home button, then touch Fax. If the entry screen is displayed, touch Mailboxes. Alternatively, touch Add Recipient and then touch Mailboxes. Touch Print From Mailbox.
Page 119
Xerox® Apps Sending a Fax From Your Computer This section includes: Sending a Fax From Windows Applications ......................119 Sending a Fax From Macintosh Applications ...................... 119 You can send a fax to the printer from an application on your computer.
Page 120
File > Print or press CMD+P. Select the required printer. To access the fax driver settings, click Preview, select Xerox Features, then from Job Type list, select Fax. To add a recipient, in the Fax window, click the Recipients tab, then click the Add Recipient icon.
Xerox® Apps Server Fax This section includes: Fax Overview ..................................121 Sending a Server Fax ..............................121 Sending a Delayed Server Fax........................... 123 Fax Overview Server Fax allows you to send a fax over a network to a fax server. The fax server then sends the fax to a fax machine over a phone line.
Page 122
Xerox® Apps To send a server fax: At the printer control panel, press the Home button. To clear previous App settings, touch Reset > Reset All Apps. Load your original documents. Use the document glass for single pages or paper that cannot be fed using the automatic document feeder.
Xerox® Apps Note: To insert a pause as needed, touch Dial Pause. To enter longer pauses, touch Dial Pause multiple times. To enable additional original documents to be scanned using the document glass, or to change settings for different sections of the job, touch Build Job.
Page 124
Xerox® Apps If you are scanning from the document glass, when prompted, do one of the following: To complete the job and return to the Server Fax app, touch Done. To scan another page, load a new original on the document glass then touch Add Page.
Xerox® Apps Internet Fax This section includes: Internet Fax Overview ..............................125 Sending a Scanned Image in an Internet Fax ....................125 Internet Fax Overview You can use the Internet Fax app to scan images and attach them to emails. You can specify the file name and format of the attachment, and include a subject heading and message for the email.
Page 126
Xerox® Apps For multiple, single, or 2-sided pages, use the automatic document feeder. Remove any staples or paper clips from the pages. Insert the original documents face up in the document feeder, with the top of the page entering the feeder first. Adjust the paper guides so that they fit against the document originals.
Page 127
Xerox® Apps 10. If Build Job is enabled, when prompted, do one of the following: To complete the job and return to the Internet Fax app, touch Submit. To scan another page, load a new original document, then touch Scan Next Segment.
Page 128
Xerox® Apps B80XX Series Multifunction Printer User Guide...
Xerox® Apps Print From This section includes: Print From Overview ..............................129 Printing from a USB Flash Drive ..........................129 Printing from Saved Jobs ............................130 Printing from Mailbox ..............................130 Print From allows printing of documents stored on the printer, on a computer on a network, or on a USB Flash drive.
Xerox® Apps Printing from Saved Jobs To print from saved jobs: At the control panel, press the Home button, then touch Print From. Touch Saved Jobs, then touch the name of the folder containing the saved job. Touch the name of the saved job that you want to print.
Print This chapter includes: Printing Overview ................................132 Print Workflows ................................133 Printing Features ................................140 Using Custom Paper Sizes............................152 Print From ..................................154 B80XX Series Multifunction Printer User Guide...
Select your printer. ® Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox Features for Macintosh. The title of the button can vary depending on your application. Modify the print driver settings as necessary, then click OK.
Printing options, also called print driver software options, are specified as Printing Preferences in ® Windows, and Xerox Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printing Preferences become the default setting.
Print Windows Printing Options Setting Default Printing Options for Windows When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change them every time you print.
Page 135
Print Selecting Finishing Options for Windows If your printer has a finisher installed, you can select finishing options in the Properties window of the print driver. Note: Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or driver type.
Click Print to send the job to the printer. Selecting Finishing Options for Macintosh ® If your printer has a finisher installed, select finishing options in the Xerox Features of the print driver. To select finishing options in the Macintosh print driver: In the Print window, click Preview, then select Xerox Features.
Type a name for the printing options. To save the set of options in the Presets list, click OK. To print using these options, select the name from the Presets list. Linux Printing Options Launching Xerox® Printer Manager ® To launch Xerox Printer Manager from a terminal window prompt as root, type xeroxprtmgr, then press Enter or Return.
Print ® To create a job ticket using the Xerox GUI print driver: ® Open the Xerox GUI print driver. Select the desired options. Click Save As, then store the job ticket in a public location, such as /tmp. Note: Personally identifiable information, such as a Secure Print passcode, is not saved in the job ticket.
Page 139
Print Printing from a Mopria-Enabled Mobile Device Mopria is a software feature that enables users to print from mobile devices without requiring a print driver. You can use Mopria to print from your mobile device to Mopria-enabled printers. Notes: Mopria and all of its required protocols are enabled by default.
Print Printing Features This section includes: Managing Jobs ................................140 Printing Special Job Types ............................141 Selecting Paper Options for Printing ........................143 Printing on Both Sides of the Paper ........................144 Print Quality ..................................144 ...
For Windows, click Printer Properties. Depending on your application, the title of the button can vary. For Macintosh, in the Print window, click Preview, then select Xerox Features. For Job Type, select Saved Job. Type a job name or select a name from the list, then click OK.
Page 142
For Windows, click Printer Properties. Depending on your application, the title of the button varies. For Macintosh, in the Print window, click Preview, then select Xerox Features. For Job Type, select Secure Print. Type the passcode, confirm the passcode, then click OK.
For Windows, paper options are in the Paper field on the Printing Options tab. For Macintosh, in the Print window, in Xerox Features, paper options are in the Paper field for Paper/Output. Scaling Scaling reduces or enlarges the original document to match the selected output paper size.
Print No Scaling does not change the size of the page image printed on the output paper, and 100% appears in the percentage box. If the original size is larger than the output size, the page image is cropped. If the original size is smaller than the output size, extra space appears around the page image.
For Windows, Lightness and Contrast features are on the Image Options tab. For Macintosh, in the Print window, in Xerox Features, Image Options is on the Paper/Output list. Lightness The Lightness feature allows you to adjust the overall lightness or darkness of the text and images in your printed job.
For Windows, Booklet Creation is on the Page Layout tab. Page Layout is on the Document Options tab. For Macintosh, in the Print window, in Xerox Features, Booklet Layout is on the Paper/Output list. When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep.
Page 147
Print Printing Cover Pages A cover page is the first or last page of a document. You can select paper sources for the cover pages that are different from the source used for the body of a document. For example, you can use your company letterhead for the first page of a document.
Print Pages: Specifies the page or range of pages that use the exception page characteristics. Separate individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11. ...
Print To define the location of the image on the page, specify the position option, or to move the image in each direction in increments of 1, use the arrows. Under Layering, select how to print the watermark. Print in Background prints the watermark behind the text and graphics in the document.
For Windows, Mirror Output is on the Advanced tab. For Macintosh, in Xerox Features, Mirrored Output is in the Print window for Advanced. Selecting Job Completion Notification for Windows You can select to be notified when your job finishes printing. A message appears on your computer screen with the name of the job and the name of the printer where it was printed.
Page 151
Print Setting Encryption Defaults in Windows Navigate to the list of printers on your computer: For Windows Server 2008 and later, click Start > Settings > Printers. For Windows 7, click Start > Devices and Printers. For Windows 8, click Start > Control Panel > Devices and Printers. ...
Print Using Custom Paper Sizes This section includes: Printing on Custom Paper Sizes ..........................152 Defining Custom Paper Sizes ............................. 152 You can print on custom paper sizes that are within the minimum and maximum size range supported by the printer.
Page 153
Print Creating and Saving Custom Paper Sizes in the Print Driver You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the print driver and are available for you to select in all your applications. For detail on supported paper sizes for each tray, refer to Supported Custom Paper Sizes.
If this feature does not appear, enable the feature or contact the system administrator. For details, refer to the System Administrator Guide at www.xerox.com/office/ALB80XXdocs To print a specific file, browse to that file, then touch the file name or icon.
Server, enable the Scan to Mailbox and Print from Mailbox features, then create a scan to mailbox folder. For details, see the System Administrator Guide at www.xerox.com/office/ALB80XXdocs Touch the name of the document that you want to print. Select the paper supply, quantity, 2-sided printing, and finishing options.
Page 156
Print Sample Set, or Proof Print, prints one copy of a multiple-copy print job and holds the remaining copies at the printer. Save Job for Reprint saves a print job in a folder on the print server for future printing. You can specify a job name and folder.
Paper and Media This chapter includes: Paper and Media Overview ............................158 Supported Paper ................................159 Paper Tray Settings ............................... 165 Loading Paper ................................. 167 Printing on Special Paper ............................180 B80XX Series Multifunction Printer User Guide...
Paper and Media Paper and Media Overview The printer has five paper trays: Trays 1 and 2 are adjustable trays that can hold a range of paper sizes. Trays 3 and 4 are high-capacity trays that can hold A4-size or Letter-size paper. ...
Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer. Ordering Paper To order paper, transparencies, or other media, contact your local reseller or go to www.xerox.com/office/ALB80XXsupplies...
Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your Xerox representative for details.
Paper and Media Tray 7 Bond 60--- - 216 g/m² Covers Glossy Hole punched Index Letterhead Plain Pre-printed Recycled Lightweight Cardstock 106--- - 160 g/m² Cardstock 161--- - 216 g/m² Envelope Tray Envelopes 80--- - 90 g/m² Supported Standard Paper Sizes Tray Number European Standard Sizes North American Standard Sizes...
Letter (216 x 279 mm, 8.5 x 11 in.) Tray 5 Minimum: 105 x 135 mm (4.25 x 5.3 in.) Maximum: 297 x 432 mm (11.7 x 17 in.) C5 envelopes only Xerox® B80XX Series Multifunction Printer User Guide...
Page 164
Paper and Media Tray 6 A4 (210 x 297 mm, 8.3 x 11.7 in.) or Letter (216 x 279 mm, 8.5 x 11 in.) With narrow SEF kit: A4 (210 x 297 mm, 8.3 x 11.7 in.), Letter (216 x 279 mm, 8.5 x 11 in.) or Legal (216 x 356 mm, 8.5 x 14 in.) short-edge feed With wide SEF kit: A3 (297 x 420 mm, 11.7 x 16.5 in.) or Tabloid (279 x 432 mm, 11 x 17 in.) short-edge feed...
To access the Paper Management menu, log in as the system administrator. For details, see the System Administrator Guide at www.xerox.com/office/ALB80XXdocs Changing Paper Size, Type, and Color When a paper tray is set to Fully Adjustable mode, you can change paper settings each time that you load the tray.
Page 166
Paper and Media To configure the tray settings for Fully Adjustable or Dedicated mode, refer to Configuring Tray Settings on page 165. To set the paper size, type, or color when a tray is set to Fully Adjustable: Open the paper tray, then load the required paper. Close the tray.
Paper and Media Loading Paper This section includes: Loading Paper in Trays 1 and 2 ..........................167 Adjusting the Paper Guides in Trays 1 and 2 ...................... 170 Loading Paper in Trays 3 and 4 ..........................171 ...
Page 168
Paper and Media Ensure that the paper guides are set in the correct position for the paper that you are loading. For details, refer to Adjusting the Paper Guides in Trays 1 and 2 on page 170. Remove any paper that is a different size or type. To move out the length or width paper guide, release the guide lock, then slide out the length or width paper guide.
Page 169
Paper and Media Note: Load transparencies in Tray 2 only. For short-edge feed, insert letterhead and pre-printed paper face down with the top edge to the left. Load hole-punched paper with the holes toward the rear of the printer. Adjust the length and width paper guides until they touch the edges of the paper.
Paper and Media Close the paper tray. At the control panel, select the correct paper size, type, and color. To select a new paper size, touch Size. To select a new paper type, touch Type. For letterhead paper, select Letterhead. For pre-printed paper, select Pre-Printed.
Paper and Media To expand the length or width paper guide, release the guide lock, then slide out the length or width paper guide until it stops. Load the custom-size paper in the tray. To engage the fine-adjustment block, release the guide lock, then slide in the length or width paper guide.
Paper and Media Pull out Tray 3 or Tray 4 until it stops. Wait for the tray to lower and stop. The control panel displays the paper tray settings. Ensure that you load the correct paper type. Note: Do not load custom-size paper into Trays 3 or 4. Fan the edges of the paper before loading it into the paper trays.
Page 173
Paper and Media Note: Ensure that you select the correct media type for the paper that is loaded in the tray. The printer detects different types of media as each page travels through the paper path. If a paper-type setting does not match the paper type loaded in the printer, the job stops printing. Open Tray 5, then pull out the extension tray for larger paper sizes.
Page 174
Paper and Media Note: Do not load paper-backed transparencies in Tray 5. For short-edge feed, insert letterhead and pre-printed paper face up with the top edge leading into the printer. Load hole-punched paper with the holes toward the rear of the printer. Note: Do not load paper above the maximum fill line.
Paper and Media To select a new paper type, touch Type. For letterhead paper, select Letterhead. For pre-printed paper, select Pre-Printed. For hole-punched paper, select Hole Punched. To select a new paper color, touch Color. To confirm the settings, touch Confirm. Loading Paper in Tray 6 Tray 6 is an optional high-capacity, dedicated paper tray.
Page 176
Paper and Media Wait for the tray to lower and stop. Note: When a conversion kit is installed, the door to Tray 6 is absent. Press the white button on the right side of the door frame to lower and raise the paper tray. The control panel displays the paper tray settings.
Paper and Media Note: Do not load paper above the maximum fill line. Overfilling can cause paper jams. Close the tray door. Loading Paper in Tray 7 Tray 7 is an optional paper tray that you can use with the High Volume Finisher. Use Tray 7 to add, or insert, post process sheets into your print jobs.
Page 178
Paper and Media To insert special pages into the job, in Tray 7, load the pages face up and rotated 180 degrees from the pages in the automatic document feeder. For short-edge feed, load original documents with landscape content face up in the automatic document feeder.
Page 179
Paper and Media For short-edge feed, load original documents with portrait content face up in the automatic document feeder. To insert special pages into the job, in Tray 7, load the pages face up and rotated 180 degrees from the pages in the automatic document feeder. Adjust the width guides until they touch the edges of the paper.
Labels ....................................184 Glossy Media ..................................186 Transparencies ................................187 To order paper, transparencies, or other media, contact your local reseller or go to www.xerox.com/office/ALB80XXsupplies For reference: www.xerox.com/rmlna Recommended Media List (United States) www.xerox.com/rmleu Recommended Media List (Europe) Envelopes You can print C5 envelopes from Tray 5.
Page 181
Paper and Media Loading Envelopes in Tray 5 Open Tray 5, then pull out the extension tray for larger envelopes. Remove any paper or envelopes that are a different size or type. Move the paper width guides to the edges of the tray. Load envelopes into the tray.
Page 182
Paper and Media For envelopes with the flap on a short edge, load the envelopes face down with the flaps closed, and the flaps toward the front of the printer. Center the stack of envelopes, then slide the paper guides until they lightly touch the edges of the envelopes.
Page 183
Paper and Media Load envelopes in the tray. For DL, Monarch, No. 9, No. 10, C5 and C6 envelopes with the flap on a long edge, load the envelopes face up with the flaps open, and the flaps toward the right. ...
Paper and Media Close the tray. At the control panel, select the correct paper size and color: To select a new envelope size, touch Size. To select a new envelope color, touch Color. Note: When the Envelope Tray is installed, the paper type is set to Envelope. To confirm the settings, touch Confirm.
Page 185
Paper and Media Loading Labels in Tray 5 Open Tray 5, then pull out the extension tray for larger sizes of paper. Remove any paper that is a different size or type. Move the width guides to the edges of the tray. Load labels in the tray.
Page 186
Paper and Media For short-edge feed, load labels face down with the top edge leading into the printer: Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Adjust the width guides until they touch the edges of the paper. At the control panel, select the correct paper size, type, and color: ...
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 188
Paper and Media Guidelines for Printing on Transparencies Before you load transparencies in the tray, remove all paper. Handle transparencies by the edges using both hands. Fingerprints or creases can cause poor print quality. Do not load more than 20 transparencies. Overloading the tray can cause the printer to jam. ...
Maintenance This chapter includes: General Precautions ..............................190 Cleaning the Printer ..............................191 Supplies ....................................195 Managing the Printer ..............................206 Moving the Printer ................................. 207 B80XX Series Multifunction Printer User Guide...
Maintenance General Precautions CAUTION: When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as directed in this documentation. WARNING: Keep all cleaning materials out of the reach of children. WARNING: Do not use pressurized spray cleaning aids on or in the printer.
Maintenance Cleaning the Printer This section includes: Cleaning the Printer Exterior ............................191 Cleaning the Printer Interior ............................193 Cleaning the Printer Exterior Regular cleaning keeps the touch screen and control panel free from dust and dirt. To clean the printer exterior: To avoid activating buttons and menus, press the Power/Wake button.
Page 192
Wipe the surfaces of the document glass and CVT glass until they are clean and dry. ® Note: For best results, use Xerox Glass Cleaner to remove marks and streaks. Wipe the white underside of the document cover until it is clean and dry.
Page 193
Maintenance Close the document cover. Cleaning the Document Feed Rollers Dirt on the document feed rollers can cause paper jams or deteriorate print quality. For best performance, clean the document feed rollers once a month. Lift the lever and open the top cover of the document feeder. While turning the rollers, wipe them with a clean, lint-free cloth moistened with water.
Maintenance Cleaning the Printer Interior Cleaning the Print Head The print head requires regular cleaning to maintain print quality. Clean the print head LED lens every time the toner cartridge is replaced or if print quality starts to degrade. CAUTION: Do not perform this procedure when the printer is copying or printing.
To ensure print quality, the toner cartridge is designed to cease functioning at a predetermined point. ® CAUTION: Use of toner other than genuine Xerox Toner can affect print quality and printer ® reliability. Xerox Toner is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer.
Maintenance Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement. Replacements can be parts or kits. Routine maintenance items are typically customer replaceable. Note: Each routine maintenance item includes installation instructions. Routine maintenance items for this printer include the following: ...
Page 197
Maintenance Unpack a new staple cartridge and remove the packing material. Push the new staple cartridge into the stapler unit until it clicks. Rotate the staple head movement wheel counterclockwise, until it is back in position. Close the finisher door. Replacing Staples in the Booklet Maker for the Office Finisher WARNING: Do not perform this procedure when the printer is copying or printing.
It is important to order these items when the messages first appear to avoid interruptions to your printing. An error message appears on the control panel when supplies must be replaced. Order supplies from your local reseller or go to www.xerox.com/office/ALB80XXsupplies B80XX Series Multifunction Printer User Guide...
Page 199
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative. WARNING: Never throw a toner cartridge into an open flame.
Page 201
Maintenance To replace the toner cartridge: Open the front door of the printer. Rotate the orange toner cartridge locking lever anti-clockwise to release the toner cartridge. Pull the toner cartridge straight out of the printer. Remove the new toner cartridge from the packaging. Tilt the cartridge up and down, then left and right 10 times.
Page 202
Maintenance Rotate the orange toner cartridge locking lever clockwise to lock the toner cartridge into place. Close the printer front door. B80XX Series Multifunction Printer User Guide...
Maintenance Print Cartridge This section includes: General Precautions ..............................203 Replacing a Print Cartridge ............................203 General Precautions WARNING: When replacing consumables do NOT remove the covers or guards that are fastened with screws. You cannot maintain or service any of the parts that are behind these covers and guards. Do NOT attempt any maintenance procedure that is NOT specifically described in the documentation supplied with your device.
Page 204
Maintenance Unpack the new print cartridge. Lift the orange cartridge handle slightly and pull the cartridge half out of the printer. Lift the carrying handle on the top of the cartridge and use it to support the weight while you remove it from the printer.
Rotate the orange lever clockwise to latch the print cartridge into place. Close the front door of the printer. Recycling Supplies ® For more information on the Xerox supplies recycling program, go to: www.xerox.com/gwa B80XX Series Multifunction Printer User Guide...
If you provide regular billing information for your device, you can use the Remote Services Upload feature to simplify the process. You can enable Remote Services to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually. Refer to the System Administrator Guide for further information.
Failure to repackage the printer properly for shipment can result in damage not covered ® ® by the Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee. The Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving.
Troubleshooting General Troubleshooting This section includes: Printer Does Not Power On ............................210 Printer Resets or Turns Off Frequently ........................211 Printer Resets or Powers Off Frequently ........................ 211 Printer Does Not Print ..............................211 Printing Takes Too Long ..............................
Unplug the network cable. If the problem is resolved, contact your network administrator to reconfigure your network installation. A system error occurred. Contact your Xerox representative with the error code and message. Check the control panel fault history. For details, see Viewing Fault and Alert Messages on the Control Panel.
Power off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then power on the printer. If the error persists, contact your Xerox representative. The printer is busy. If the Status LED is flashing blue, a previous print job could be the problem.
Troubleshooting The way the printer was installed on the Determine if a print spooler or a computer sharing the printer is network could be an issue. buffering all print jobs and then spooling them to the printer. Spooling can slow print speeds. To test the speed of the printer, print some information pages.
Open and close the tray from which you are printing. There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris. If you ® printer. cannot remove it, contact your Xerox service representative. B80XX Series Multifunction Printer User Guide...
Scanner is not communicating. Turn off the printer, and check the scanner cable. Wait two minutes and turn the printer on again. ® If the problem is not resolved, contact your Xerox service representative. B80XX Series Multifunction Printer User Guide...
Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative. CAUTION: Do not attempt to clear any paper jams using tools or instruments.
Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
Troubleshooting Clearing Paper Jams This section includes: Clearing Document Feeder Jams ..........................218 Clearing Paper Jams from Trays 1 - 4 ........................218 Clearing Paper Jams from the Bypass Tray ......................219 Clearing Paper Jams at Doors A, B, C and D ......................219 Clearing Document Feeder Jams To clear jams in the Document Feeder areas, watch the video and follow the instructions on the control panel.
Page 219
Lift cover 1b using the green tab, then carefully remove any jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. To close the left side door, push the door firmly until it clicks into place. Xerox B80XX Series Multifunction Printer User Guide...
The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, thickness, or Use only Xerox approved paper. For details, refer to Supported type. Paper on page 159.
Page 221
Troubleshooting The feed rollers are dirty. With a clean, lint-free cloth moistened with water, wipe the feed rollers until they are clean. For details, refer to Cleaning the Printer on page 191. Label and Envelope Misfeeds Probable Causes Solutions Load label sheets according to the instructions from the The label sheet is facing the wrong way in the tray.
Troubleshooting Clearing Finisher Jams Clearing Jams in the Office Finisher To clear jams in the Office Finisher areas, watch the video and follow the instructions on the control panel. Ensure that you have removed all of the jammed paper and that jam area covers are closed correctly. Clearing Jams in the High Volume Finisher To clear jams in the High Volume Finisher areas, watch the video and follow the instructions on the control panel.
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
You can also print Support pages to help detect image quality problems. For details, refer to Device. If the print quality does not improve after performing the appropriate action, contact your Xerox representative.
Page 225
Ensure that the toner cartridge is installed correctly. image is blurry. If you used a non-genuine brand toner cartridge, install a genuine Xerox toner cartridge. Use the Rough paper type setting, or try a paper with a smoother surface.
Page 226
Embedded Web Server. If the toner cartridge is near empty, replace it. Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. The output print is wrinkled or ...
Page 227
Troubleshooting Symptom Solutions Envelopes are wrinkled or creased Check if the crease is within 30 mm (1.2 in.) of the four edges of the when printed. envelope. If yes, it is printing as expected. Your printer is not faulty. ...
Copy: Use the Image Quality settings to lighten, darken, or adjust contrast. Scan: Use the Advanced Settings Tab to lighten, darken, or adjust contrast. If the problem persists, for online support information, go to www.xerox.com/office/ALB80XXsupport B80XX Series Multifunction Printer User Guide...
Troubleshooting Fax Problems This section includes: Problems Sending Faxes .............................. 229 Problems Receiving Faxes ............................230 Note: If you cannot send and receive faxes, ensure that you are connected to an approved analog telephone line. The fax cannot send or receive when connected directly to a digital telephone line without the use of an analog filter.
A comma (,) appears in the and the telephone number. corresponding location. If the problem persists, for online support information, go to www.xerox.com/office/ALB80XXsupport Problems Receiving Faxes Symptoms Probable Causes Solutions The fax received by the recipient...
You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/ALB80XXsupport Information Pages Your printer has a set of information pages that you can print. These pages include configuration and font information, demonstration pages, and more.
Troubleshooting Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/ALB80XXdocs Technical support information for your printer; www.xerox.com/office/ALB80XXsupport including online technical support, Online Support Assistant, and print driver downloads. Information Pages Print from the control panel. For details, refer to Information Pages.
Specifications Printer Configurations and Options Standard Features The printer provides the following features: Copy, print, email, scan, Internet fax and server fax Scan to Mailbox, Scan to USB, Scan to Email, Scan to Network Scan to USB and Print from USB mass storage devices ...
Page 235
Fax Forward to Email or SMB Foreign device interface Unicode print McAfee enhanced security features Network accounting Scan to PC Desktop Scanning software solutions. For details, go to www.xerox.com/office/software-solutions. Xerox® AltaLi B80XX Series Multifunction Printer User Guide...
Configuration with High Volume Finisher, Booklet Maker, CZ Folder and Paper Feed Platform Width: 2485 mm (97.8 in.) Depth: 665mm (26.2 in.) Height: 1149.2 mm (45.2 in.) Weight: 279.3 Kg (615.5 lb.) Xerox® AltaLi B80XX Series Multifunction Printer User Guide...
Specifications Clearance Requirements Clearance Requirements for Base Configuration Clearance Requirements for Configuration with Office Finisher B80XX Series Multifunction Printer User Guide...
Page 239
Specifications Clearance Requirements for Configuration with Office Finisher with Booklet Maker Clearance Requirements for Configuration with High Volume Finisher and Booklet Maker Xerox® AltaLi B80XX Series Multifunction Printer User Guide...
Page 240
Specifications Clearance Requirements for Configuration with High Volume Finisher, Booklet Maker and CZ Folder B80XX Series Multifunction Printer User Guide...
Page 241
Specifications Clearance Requirements for Configuration with High Volume Finisher, Booklet Maker, CZ Folder and Paper Feed Platform Xerox® AltaLi B80XX Series Multifunction Printer User Guide...
Specifications Environmental Specifications Temperature Operating: 10--- - 28°C (50--- - 83°F) Relative Humidity Operating: 15% to 85% (non-condensing) Elevation For optimum performance, use the printer at elevations below 3000 m (9842 ft.). B80XX Series Multifunction Printer User Guide...
Print Speed Xerox reports speeds for continuous printing using long-edge feed on A4 (210 x 297 mm, 8.27 x 11.69 in.) or Letter (216 x 279 mm, 8.5 x 11 in.) Bond 60--- - 105 g/m² (18--- - 28 lb.) paper from any tray except for tray 5.
Specifications Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment...
Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Regulatory Information This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. WARNINGS: ...
Page 250
The device also powers off if Fax, USB Drive, and Wired and Non-Wired Network have not been activated. To change the Power Saver settings, refer to the User Guide at www.xerox.com/office/ALB80XXdocs . For further assistance, contact your System Administrator or refer to the System Administrator Guide.
This product is certified to Environmental Choice standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the Environmental Choice criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies.
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Ozone Release This printer produces ozone during normal operation.
Page 253
Regulatory Information For more information in the United States and Canada, go to www.xerox.com/environment . In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe B80XX Series Multifunction Printer User Guide...
Regulatory Information Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. Obligations or Securities of the United States Government, such as: ...
Regulatory Information Obligations or Securities of any Foreign Government, Bank, or Corporation. Copyrighted materials, unless permission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C.
Regulatory Information Marks, brands, seals, wrappers, or designs used by or on behalf of the Government of Canada or of a province, the government of a state other than Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or of a government of a state other than Canada ...
Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business,...
Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
Malta United Kingdom If you have problems with your product, contact your local Xerox representative. This product can be configured to be compatible with other country networks. Before reconnecting the device to a network in another country, contact your Xerox representative for assistance.
Regulatory Information New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, it does not provide any sort of warranty, and it does not imply that any Telepermitted product is compatible with all Telecom network services.
Regulatory Information Safety Certification This device is certified by the following Agencies using the following safety standards. Agency Standard Underwriters Laboratories Inc. (US/Canada) UL 60950-1, 2nd Edition, 2014-10-14 CAN/CSA C22.2 No. 60950-1-07, 2nd Edition, 2014-10 Underwriters Laboratories Inc. (Europe) IEC 60950-1:2005 + A1:2009 + A2:2013 EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 B80XX Series Multifunction Printer...
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts B80XX Series Multifunction Printer User Guide...
Recycling and Disposal This appendix includes: All Countries ..................................264 North America ................................. 265 European Union ................................266 Other Countries ................................268 B80XX Series Multifunction Printer User Guide...
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Recycling and Disposal North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment , or for recycling and disposal information, contact your local authorities.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. B80XX Series Multifunction Printer...
Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery, and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directive 2002/96/EC and 2006/66/EC.
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. B80XX Series Multifunction Printer User Guide...
Apps Features Workflow Internet Scanning Card Feature Description Copy Email Fax Server Fax / Scan To Copy Output Color Use Output Color to control the ■ ■ color rendering of the output image or print. Saturation Saturation allows you to adjust ■...
Page 270
Apps Features Sharpness Use this option to sharpen the ■ ■ ■ ■ output image or print. For best results, sharpen text images and soften photos. Original You can use the Original ■ ■ ■ Orientation Orientation option to specify the layout of the original images.
Page 271
Apps Features Booklet Creation The Booklet Creation feature ■ prints two pages on each side of the paper. The pages are reordered so that they are in numerical order when folded. Note: This function is available on printers with an optional Productivity Kit installed only.
Page 272
Apps Features Reply To Use the Reply To option to ■ ■ include an email address you want the recipient to reply to. This option is useful if you want the recipient to reply to your email address rather than to the device.
Page 273
Apps Features Delay Send You can set a time in the future ■ for the printer to send your fax job. You can delay the send of your fax job for up to 24 hours. Priority Send Use Priority Send to identify ■...