Xerox AltaLink B80 series User Manual page 233

• Adjusting the paper guides improperly
Most jams can be prevented by following a simple set of rules:
• Use only supported paper. For more information, refer to
• Follow proper paper handling and loading techniques.
• Always use clean, undamaged paper.
• Avoid paper that is curled, torn, moist, creased, or folded.
• To separate the sheets before loading into the tray, fan the paper.
• Do not load paper above the maximum fill line.
• After loading paper in the trays, adjust the paper guides in all trays. A guide that is not properly
adjusted can cause poor print quality, misfeeds, skewed prints, and printer damage.
• After loading paper in the trays, at the control panel, select the correct paper type and size.
• Before printing, select the correct paper type and size in the print driver.
• Store paper in a dry location.
The following can cause paper jams:
• Polyester-coated paper that is designed especially for inkjet printers
• Paper that is folded, wrinkled, or excessively curled
• Loading more than one type, size, or weight of paper in a tray at the same time
• Loading paper above the maximum fill line in the paper tray
• Allowing the output tray to become overfilled
For a detailed list of supported paper, refer to
C C l l e e a a r r i i n n g g P P a a p p e e r r J J a a m m s s
To clear jams, watch the video and follow the instructions on the control panel. To resolve the error
that appears on the control panel, remove all paper from the areas shown. If the error does not clear,
check the jam areas again to ensure that all paper has been removed. Ensure that all levers, covers,
and doors have been closed correctly.
To avoid damage, always remove jammed paper carefully without tearing it. Try to remove the paper
in the same direction it normally moves through the printer. Even a small piece of paper left in the
printer can cause a jam. Do not reload paper that has jammed.
Note: Do not touch the printed side of the paper when removing it. The printed side of
jammed pages could smudge, and the toner could stick to your hands. Avoid spilling any toner
inside the printer.
WARNING: If you accidentally get toner on your clothes, lightly dust them off as best as you
can. If some toner remains on your clothes, use cool water, not hot, to rinse off the toner. If
toner gets on your skin, wash it off with cool water and a mild soap. If you get toner in your
eyes, wash it out immediately with cool water and consult a doctor.
Supported
Supported Paper.
Xerox ® AltaLink ® B80XX Series Multifunction Printer
Troubleshooting
Paper.
User Guide
233