Ricoh Aficio MP C305SP Field Service Manual page 694

6. Troubleshooting
No. Type
-01 D
-02 D
-03 D
-04 D
-05 D
-99 D
692
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Log Data Error 1
• Damaged log data file in the HDD
1. Initialize the HDD with SP5832-004.
Log Data Error 2
• An encryption module not installed
1. Disable the log encryption setting with SP9730-004 ("0" is off.)
Log Data Error 3
• Invalid log encryption key due to defective NVRAM data
1. Initialize the HDD with SP5832-004.
2. Disable the log encryption setting with SP9730-004 ("0" is off.)
Log Data Error 4
• Unusual log encryption function due to defective NVRAM data
Initialize the HDD with SP5832-004.
Log Data Error 5
• Installed NVRAM or HDD which is used in another machine
1. Reinstall the previous NVRAM or HDD.
2. Initialize the HDD with SP5832-004.
Log Data Error 99
• Other than the above causes
1. Ask your supervisor.