Rap 2.3.3 Diagnostic Pattern Is Unacceptable; Rap 2.3.4 Dial Tone Is Not Heard - Xerox Telecopier 7017 Technical Reference Manual

RAP 2.3.3 Diagnostic
Unacceptable
Note: If possible, obtain from Customer any
copies of unacceptable quality related to this
call.
1. Copy (from Customer or from System
Check) shows damage from excessive
thermal head heat (holes in paper, odor,
discoloration on reverse side, etc.).
Y N
| Go to Step 12.
2. Disconnect power cord from terminal.
Remove LH cover.
3. Remove black plastic fastener in upper
left corner of EME shield. Pull EME shield
away from A0 CNC PWB.
4. Disconnect P/J121 from A0 CNC PWB
(Figure 1).
P/J121 TP12, TP13, TP14, TP15
Figure 1.
5. Connect the black meter lead to TP-LG
(Figure 1).
6. Connect power cord to terminal.
7. Connect the red meter lead to one of the
test points listed in Figure 1 (TP12, TP13,
TP14, TP15).
RAPS 2.3.3, 2.3.4
Pattern Is
8. Perform auto diagnostics.
a. Press Menu.
b. Press 2 on keypad.
b. Press 4 on keypad.
9. Meter reads greater than 3.5 VDC during
printing.
10. Repeat Step 6 through 8
points listed in Figure 1 have been
checked.
correct.
Y N
| Replace both A2 AND thermal head
assembly.
11. Replace thermal head.
12. Perform RAP 2.3.6. Problem resolved.
Y N
| Replace A2, thermal head
assembly.
13. Return to procedure which directed you
to this RAP or go to Final Actions.
TP-LG
7017-113
until all test
All test point voltages are
8/88
2-10
www.printcopy.info

RAP 2.3.4 Dial Tone Is Not Heard

1. Display indicates:
DIAL TONE NOT DETECTED-PLEASE CHECK
TELEPHONE /LINE CONNECTORS-TRY AGAIN OP64
Y N
| Go to Step 4.
2. Disconnect the handset from terminal.
Disconnect the data cable from the
telephone wall jack. Plug the handset
into the telephone wall jack. Dial tone is
heard.
Y N
| Inform Customer of telephone line
problem.
3. Reseat connectors, then replace data
cable, A10.
4. Replace A10, A2.
Telecopier 7017 / 7017SF