Care And Maintenance; Service; Trouble Shooting - Rinnai RIB2312L Operation & Installation Manual

Your heater needs very little maintenance, but the following information will help you to keep it looking good and
working efficiently.
DO NOT attempt to clean the heater while the appliance is hot or operating.
All parts of the heater can be cleaned using a soft, damp cloth.
IMPORTANT
DO NOT use solvents or abrasives to clean any parts.
DO NOT spray aerosols in the vicinity of the heater whilst in operation.
DO NOT place articles on or against this heater.
DO NOT use or store flammable materials in or near this appliance.

SERVICE

Rinnai recommend that this appliance and installation be inspected and serviced every 2 years or more frequently.
If the power supply cord or any other component of the heater are damaged, they must be replaced by Rinnai or
a suitably qualified person.
Any service or repair work should only be carried out only by an authorised person. Rinnai has service and spare
parts departments nationally. See back cover for contact details.
Service calls for general cleaning, maintenance and wear and tear are not necessarily covered
under the warranty. Service calls of this nature may be chargeable.
NOTE
Faults caused by insufficient gas supply, gas quality, installation errors or operation errors are not
covered by the Rinnai warranty. Refer to separate Warranty Booklet for details or go online at
www.rinnai.com.au//support-resources/warranty-registration/

TROUBLE SHOOTING

General Operation Characteristics
Before asking for a service call please check the following table as these characteristics are part
of the normal operation of the appliance and do not indicate a fault.
NOTE
CHARACTERISTIC
At ignition:
Warm air does not start when the burner
lights.
Smoke or strange smells are produced on
the first start up after installation.
Sharp clicking noises at ignition, or when
the unit thermostat modulates to a lower
or higher setting, or shuts down.
During combustion:
Dull clunking noise when the thermostat
operates.
When the appliance is turned off:
Convection fan continues to run after
turning 'OFF'.
Rinnai

CARE AND MAINTENANCE

The fan is started automatically after a short delay. This is to
allow the heat exchanger to warm up, helping to avoid cold
draughts.
This is normal operation.
This is caused by grease, oil or dust on the heat exchanger.
This is to be expected and will cease after a short time.
This is simply expansion and contraction noise from the heat
exchanger.
This is a normal operation sound.
This is the sound of the solenoid gas valves opening and
closing to regulate the gas flow.
These are normal operation noises.
This is to remove residual heat from the heat exchanger and
stops once the appliance cools sufficiently.
EXPLANATION
15
SAPPHIRE RIB2312 OIM