Care & Maintenance; Trouble Shooting Checklist; Service - Rinnai Slimfire 252 Operation & Installation Manual

Your heater needs very little maintenance, but the following information will help you to keep it looking good and
working efficiently.
DO NOT attempt to clean the heater while the appliance is hot or operating.
All parts of the heater can be cleaned using a soft, damp cloth.
WARNING
DO NOT USE SOLVENTS OR ABRASIVES TO CLEAN ANY PARTS.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THE APPLIANCE WHILE IT IS IN OPERATION.
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIALS IN OR NEAR THIS APPLIANCE.
DO NOT REMOVE ANY PANELS OR ATTEMPT TO CARRY OUT ANY SERVICE WORK OTHER
THAN THAT WHICH IS MENTIONED IN THE TROUBLE SHOOTING CHECKLIST BELOW.

TROUBLE SHOOTING CHECKLIST

Use the following chart to help determine whether a service call is required, however if you are unsure about the
way your heater is operating, or if you have any other faults or problems, please refer to your installer or a Rinnai
Customer Care Centre Consultant, see back page for Rinnai contact details.
Probable Cause
Not plugged in or turned off
Mains power failure
(Initial Install) Air in gas pipe
Air in hose
Ignition failure
Gas escape
Gas supply turned off
Inadequate flue system
Insufficient gas pressure
Log Misalignment
Possible fan fault
Normal operation

SERVICE

This appliance does not contain user serviceable parts and MUST ONLY be serviced and repaired by an
authorised person. If the power supply cord or any other component of the heater are damaged, they MUST BE
replaced by Rinnai or a suitably qualified person.
Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best
service on your Rinnai appliance. Rinnai recommends that this appliance be serviced every 2 years. If your
appliance requires service, please call our National Help Line (contact numbers for which are on the back cover
of this manual).
Service calls for general cleaning, maintenance and wear and tear are not necessarily covered
under the warranty. Service calls of this nature may be chargeable.
NOTE
Faults caused by insufficient gas supply, gas quality, installation errors or operation errors are not
covered by the Rinnai warranty. Refer to separate Warranty Manual for details.
Rinnai
CARE & MAINTENANCE
Fault Condition
11
Simplest Possible Remedy
Plug in power cord and turn power 'ON'.
Turn heater to LOW or OFF until power returns.
Installer to purge air from gas supply.
Repeat Ignition procedure.
Repeat Ignition procedure.
Isolate gas supply, call Rinnai.
Turn gas supply on at the meter or cylinder.
Call Rinnai.
Call Rinnai.
Call Rinnai.
Call Rinnai.
Allow heater to warm up.
RIBF25 OIM