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More About Users
ZeroWire supports up to 255 users. For simplicity it is recommended you create user numbers
from 1‐40. For advanced programming you can create user numbers 1 – 999.
Each user is assigned a PIN code and a user number. This allows them to interact with the system.
PIN codes must be four (4) to eight (8) digits in length. Longer length PIN codes provide greater
security as they are harder to guess. Every user must have a unique PIN code. Keep user PIN
information in a safe place, do not disclose your PIN to others.
Users can have a recorded name to make it easier to manage users. See Record User Names on
page 28 for instruction to do this.
Users created on the physical ZeroWire unit via the menus will not be assigned a username. These
users will not have remote access to the ZeroWire (e.g. over the internet or using the smartphone
app). If you wish to give remote access to a user then you must assign a username via ZeroWire
Web Server (see Add a Username on page 15) or DLX900 desktop software.
If you have many users to add you may find it is easier to use ZeroWire Web Server or DLX900
desktop software. These are installer tools, refer to the Installation Manual for instructions.
Notes:
IMPORTANT: Change the default PIN codes of the installer and User1 accounts.
The system must be disarmed before accessing user configuration from the ZeroWire unit.
You may use the ZeroWire Web Server or UltraConnect app to access user configuration at
any time.
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